Audley Travel Reviews 

Excellent organisation by Audley, great guides, fabulous wildlife and locations.

Excellent organisation and support whilst away. Knowledgeable agent.

Madeleine Lyles is an outstanding country expert at Audley Travel. She organised our recent 2 week trip to Sri Lanka. She had lots of local knowledge and matched a superb itinerary to meet our requirements. Every detail covered and communicated.
Top quality documents and communication. I would definitely recommend Maddie and Audley Travel.

We had a wonderful 3 weeks in Japan with a very well-advised itinerary from Audley. We've used Audley for all our long-haul holidays for 12 years now and they consistently deliver added value to our experiences at every stage of the planning and delivery process. The knowledge and expertise of their specialists and in-country guides is exceptional and we would thoroughly recommend them to anyone looking to ensure their experience is as seamlessly delivered and memorable as it can be !

Flawless! I had the pleasure of working with Scott Johnson from Audley. He organised a trip for my sister an I to the Galapagos Islands. It was a seemless experience. Every last thing was considered and arranged. At all steps in our journey there was a friendly assistant to guide us. For a trip like this it was invaluable to be helped this way, especially where special passes are required at the airport for entry to The Galapagos. On line meetings were arranged by Scott to ensure that all was well, both before and after the trip. We received plentiful information ahead of the trip, including personalised very smart folders detailing everthing that you could imagine.

The booking process and execution of the plan were both very supportive and straightforward.

Putting together a trip like this takes a great deal of organisation and planning - Scott and Audley delivered a totally professional experience and I cannot recommend them highly enough.

Couldn’t be more impressed with Audley Travel. The entire process was seamless, organized and any questions or concerns were answered promptly with great explanation. Highly recommend!

We set out what we wanted to see and the pace we wished to visit places at. Our consultant, Charlotte Callin prepared an itinerary with some other suggested sights to consider and a great adventure was planned, keeping to exactly what we wanted. Before the holiday, we received detailed and clear information in the form of a file that became our invaluable bible for the trip. Charlotte called us before we left home to make sure we were clear about the trip. All in all, a brilliantly prepared bespoke tour and a very professional service. Well done Charlotte.

Booked an expensive 5 day tour in Rome and Naples. My requests were ignored, we missed key historic sites, and tours were switched from what we requested. If you are looking for custom private tours, use someone else. Audley just consolidates mass market tours. Our private tour of Pompeii had 10 people and half didn’t speak English. Feel like it was a complete bait and switch operation.

I recently returned from a 13 day Audley South African tour. Thora Taylor did an exceptional job of planning and communicating every detail of the trip. She planned the flights, individual transfers within the tour, three very different and wonderful places to stay, (including a B & B, a tented Safari and a guesthouse) and several day discovery tours and specialty eating opportunities. I have been on numerous tours previously and this was among the best. I attribute that to Thora and her teams knowledge of the area, her personalized attention to my wishes and her ability to think through the details. Internet, written and telephone communication were key. I would highly recommend Audley and Thora

This is my second trip with Audley. My first one was fall 2025 to Australia and Tasmania. I was great- exceeded my expectations! At the last minute, I had vacation time that matched when the tulips should peak in Amsterdam,Netherlands. I checked a lot of tours that had set dates and itineraries that did not match my time frame. They were unwilling to customize a trip for me so I reached out to Audley. My trip specialist was Samantha Sutherland. She is fabulous. She listened to my interests and tailored a trip- flight, hotels, event tickets, transfers to various locations perfectly. I had an absolutely spectacular trip! It was totally stress free and hit all of my requests for places to visit but also left time for me to explore on my own. I love the pre trip visit, the hard copy booklet of my trip as well as the App has my entire trip on it. The post visit is great too as they truly value feedback and ideas for other things to do in the country. I recommend Audley travel highly and have already started planning my third trip with them for Madagascar. I am positive that they will see me on a number of trips in the future.

Our experience with Kelly Edwards through Audley travels was exceptional from start to finish. She created a truly customized and personalized vacation for a family of four including two teenagers and every detail was thoughtfully planned. Communication throughout the process was excellent. We always felt informed and prepared which made a big difference in traveling internationally. The accommodations were not only beautiful, but perfectly located, allowing us to fully enjoy each destination without unnecessary stress. The excursions were spot on, engaging, well, organized, and perfectly situated for both adults and teens is struck a great balance between sightseeing, culture and downtime. What really set Audley travels apart was the ongoing support during the trip. Knowing we had a resource in Italy to contact if anything that came up, provided incredible sense of reassurance. Traveling in a different country comes with a lot of moving parts especially with kids and having expert guidance to help navigate it all with truly priceless. A special thank you to Kelly Edwards, who was amazing to work with—attentive responsive experienced and clearly dedicated to making our trip unforgettable. We would highly recommend Kelly Edwards if you are planning on traveling to Italy, and want a seamless personalized travel experience.

Ours was a trip with a lot of complicated logistics: myself, my wife, and 10-year-old granddaughter heading to South Africa from Washington, DC, meeting up with our 13-year-old granddaughter flying unaccompanied from New Zealand. Thora Taylor from Audley set it all up just right, then reset it on the fly after the Iran war blew up our plan to all meet in Dubai and go on to South Africa from there. She also did a great job of listening carefully to what we wanted and finding us lodging in Cape Town and on safari in Kruger National Park that was perfect without being budget busting. Couldn't be more satisfied!

We have just returned from the most wonderful adventure in NZ. Our imaginative, all encompassing itinerary was skilfully put together by Amy Waters from Audley Travel with her first hand experience.

We booked our trip to New Zealand just 3 weeks before we travelled. Rebecca was our travel consultant and nothing was too much trouble.
We spoke to Rebecca at length during the process. Rebecca listened to what we want from the trip and exceeded our expectations.
We felt reassured throughout the process and listened to her trusted and knowledgeable advice. We felt that Rebecca tailor-made the trip for us and it wasn't just an off the shelf package.
When away we required an adjustment to our travel plans due to a cyclone. Audley and their partners in New Zealand made us aware of the issue, gave us options and made sure the transition went seamlessly.
Upon our return Rebecca made an appointment for us to speak to her via TEAMS. Upon speaking to her she was genuinely interested in how the trip went and exciting by our tales and experiences.
I would highly recommend Audley as a trusted travel company and we are already looking to book again with them.

Our self-driving trip to Wales was our eighth trip with AudleyTravel. Every trip has been perfect! When you consider the dozens of myriad details that comprise foreign travel, a lot can go wrong. Multiply that by eight. We have never had a single issue on any of our AudleyTravel tours.
If you are considering a trip to Wales, and you should, go no further than AudleyTravel and ask for Mareesa Ahmad, the country specialist (also England,Scotland, Ireland, and Iceland) who is the rock star of travel specialists, the very best! She developed a perfect itinerary for us; even kept in contact while in country.

The service from Audley was excellent from start to finish with them making a real effort to get to know us and what we were looking for from our holiday. They were always honest and realistic about what we could expect and consequently the trip happily lived up to our expectations and more.
The hotel and support services that they used were also excellent and we were incredibly well looked after whilst away. Many thanks to everyone and particularly to Olivia and Cameron for their support and advice throughout.

First, working with Laura Coughlin made me at ease about the trip. I have traveled overseas many times, 41 different countries to be exact. Thus, I understand the potential issues and had concerns. Laura was extremely knowledgeable and answered my questions with clear answers. She convinced me the trip would be fun and safe. She understated how great it was going to be.
The guide in Cape Town, Henry, was fantastic and his experience and connections were the best. The tour around Cape Town to include Boulders Beach was amazing. The tour to the wine country that included Ernie Els winery was wonderful. I am a golfer and to see his trophy room was a once in a lifetime experience. My wife learned about the different wines in South Africa and found that we could purchase the wine here in the U.S. And, yes, we did. The safari at Sabi Sands was more that our wildest dreams. The accommodations, people, and the environment exceeded our expectations. The people at the Arathusa lodge were warm and friendly. Ashley, Michelle, Roy, Norm, Jeaneth, and Leonard were great and provided an experience second to none. Seeing and photographing the animals in their natural habitat up close and personal was monumental. Thanks to our guide and tracker, we were fortunate to see a Pangolin, a rare animal not often seen.
To say we would recommend working with Laura and doing this experience is an injustice. If I could, I would tell the entire world about working with Laura and the experience is an absolute must.

We had the most lovely time at Denis Island - the Island is totally wonderful combining authentic Jungle and white beaches with excellent and very friendly staff and delicious food - you will not be disappointed! Kate Dunlop from Audley was terrific and excelled herself despite very trying times in the middle east which disrupted flights - thank you Kate!

My wife and I toured Thailand in February 2026, with our son and daughter in law to celebrate their wedding anniversary and a couple of special birthdays. We all thoroughly enjoyed the trip and have nothing but praise for the way Hannah (AudleyTravel) compiled our trip. She took time to listen to our wishes and shared her extensive knowledge of the country so that we got the best experience.
Our guide was superb and nothing was too much trouble including making changes to our itinerary at short notice.
Hannah advised us on the choice of accommodation and our hotels were excellent especially the amazingly situated Float House on the banks of the River Kwai.
We would certainly recommend AudleyTravel thus us our 2nd trip with them and certainly won’t be our last.

A superb holiday in Vietnam (curated for us by Christian) and one which ticked all the boxes. The itinerary was designed carefully and met all of our planning requirements. The trip (which included a 3 day stop in Singapore on the way out - to deal with the jet lag issue and would recommend!) ran to the minute and we were able to get a real feel for the country and its people through the in-country guides. We were never rushed and always had time to explore. Most days we had a trip or visit planned and every time the activity was so much better than the description! Worth mentioning that the hotels we stayed in were outstanding and ‘boutique style’ - which meant we got to know many of the staff and they looked after us at every step. The Audley ‘Companion App’ that is provided is superb - we even used the journal function which provides an excellent way of remembering the daily highlights. The service we were provided was second to none, their in-country knowledge excellent and the travel partners they use really know their stuff; it really takes the hassle out of pulling a trip together and provides so much more access ‘behind the scenes’ than if we had arranged this ourselves.