It took me a while to decide what and whether I could afford the bbq. Will was very patient and helpful at all times. Calls were always answered in a polite and professional manner and I even got... See more
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Had what I needed, reasonable prices. Placed order then I phoned up a day or two later to ask for additional item in the same delivery - they didn’t have it in stock but offered to waive delivery fee... See more
I paid for a barbecue weeks ago that said in stock online. I have waited patiently because of the situation but have heard nothing. I have chased twice now to hear it is arriving into the country next... See more
Honestly they couldnt be more helpful. The order was dispatched quicker than they promised, when the package got lost by a third party deliver service they went out id their way to help me and the thi... See more
Company details
Contact info
Unit 15 Orchard Place, Seven Mile Lane, Borough Green, TN15 8QU, Wrotham Heath, United Kingdom
- 01732 884030
- info@australian-bbq.co.uk
- www.australian-bbq.co.uk
No recent history of asking for reviews
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Site was not very easy to use for me
Site was not very easy to use for me, I ended up with the wrong item but managed to adapt couldn’t be bothered to return.
Good service and product as described…
Good service and product as described thanks
Good, reliable service
Replacement wheel arrived within a week with invoice/receipt by seperate post
Having purchased a whole range of spare…
Having purchased a whole range of spare parts for my Beefeater BBQ I was disappointed!
I phoned up to double check that the online parts purchased on line were the correct parts and I was reassured they were!
Firstly unfortunately the new control buttons do not fit as the shoulders on the panel prevent them from fitting on the pin and are too big! They were only a few pounds for them all and not worth the hassle to send them back!
Secondly the new name badge has no fixings and previous badge has been lost!
Therefore it is disappointing having ordered the spare parts that they either don’t fit or have no fixings!! On the other hand the burners were good but still required adapting the existing fixing to secure them

Reply from Australian BBQ
Had to chase order.
Had to chase order.
Order delivered short and to wrong address
Support are quick to answer the phone…
Support are quick to answer the phone and always seem friendly and helpful, but then nothing happens. I had to chase three times to get something sorted and then when it finally arrived it wasn't in pristine condition. It's a shame I would have liked to have been able to give them a better rating.
Good company good service
Revived barbecue
Excellent products, first class service and back up. My 12 year old i1000 is now back on all cylinders. Great company.
Very helpful over the and buying online…
Very helpful over the phone and buying online is quick and easy.
Two purchases and all smooth perfect no problems.
Totally recommend this company to anyone
A fantastic company to deal with
A fantastic company to deal with, ordered two lots of parts for my seven year old Beefeater BBQ, parts i believed to be very well priced and arrived in double quick time. So have now revamped my i1000 BBQ and saved myself a shed load of cash !.
Thank you Graham Coleman
Very helpful staff
Very helpful staff, informative website and excellent delivery. Very happy.
good Web Site easy ordering making sure…
good Web Site easy ordering making sure you are ordering the correct product prompt delivery
There was confusion between the website…
There was confusion between the website stating items were in stock, then they would be available around August time on back order to finally find out the items were being withdrawn.
Like for like replacement parts.
A great one stop shop for the spares to…
A great one stop shop for the spares to bring your bbq back to perfect condition.
Fast service and everything packed with care.
Easy to order
Easy to order, got exactly what I wanted, delivery prompt. Some minor damage to malleable drip tray in transit, but easilyt put right.
Quality items
I had no issues with my order.
It was shipped fast, items are good quality
Superb came QUICK all good
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