It took me a while to decide what and whether I could afford the bbq. Will was very patient and helpful at all times. Calls were always answered in a polite and professional manner and I even got... See more
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Had what I needed, reasonable prices. Placed order then I phoned up a day or two later to ask for additional item in the same delivery - they didn’t have it in stock but offered to waive delivery fee... See more
I paid for a barbecue weeks ago that said in stock online. I have waited patiently because of the situation but have heard nothing. I have chased twice now to hear it is arriving into the country next... See more
Honestly they couldnt be more helpful. The order was dispatched quicker than they promised, when the package got lost by a third party deliver service they went out id their way to help me and the thi... See more
Company details
Contact info
Unit 15 Orchard Place, Seven Mile Lane, Borough Green, TN15 8QU, Wrotham Heath, United Kingdom
- 01732 884030
- info@australian-bbq.co.uk
- www.australian-bbq.co.uk
4.2
Great
162 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The website said it was in stock at the…
The website said it was in stock at the start of June. Still waiting for delivery 4 weeks later
June 23, 2020
Unprompted review
Quick & easy transaction- many thanks.
June 14, 2020
Unprompted review
Unable to make delivery
June 11, 2020
Unprompted review
Outstanding service.
It took me a while to decide what and whether I could afford the bbq. Will was very patient and helpful at all times. Calls were always answered in a polite and professional manner and I even got to know the nameS of other staff such as Jemini and Cara. I think if the shoe was on the other foot I may not have been as patient!!
Very pleased with the appliance. The wrong cover was delivered but the correct one was delivered within the same week.
Special thank you Will - you were brilliant!!!
June 1, 2020
Unprompted review
Disappointed
I paid for a barbecue weeks ago that said in stock online. I have waited patiently because of the situation but have heard nothing. I have chased twice now to hear it is arriving into the country next month but no delivery date. Clearly the item is not in stock. I will be chasing again today which I shouldn’t have to do, very disappointed.
May 22, 2020
Unprompted review
The window in the hood transforms…
The window in the hood transforms cooking on the bbq.
Very pleased with how easy it is to clean as well
Love it
May 10, 2020
Unprompted review
Good quality
May 9, 2020
Unprompted review
Fantastic service👍👍👍👍
April 1, 2020
Unprompted review
Quick delivery fulfilled a large order…
Quick delivery fulfilled a large order with shortfall from factory thanks very much
March 21, 2020
Unprompted review
Order placed and fulfilled in excellent…
Order placed and fulfilled in excellent time. My grill is like new. Happy days :)
December 30, 2019
Unprompted review
Excellent BBQ and would definitely…
Excellent BBQ and would definitely recommend
October 4, 2019
Unprompted review
Really quick delivery and the burner…
Really quick delivery and the burner was well priced and works brilliantly!
September 22, 2019
Unprompted review
Mostly first class
Everything first class except promised email notification of despatch was never sent (certainly never arrived).
August 31, 2019
Unprompted review
Great range of spares at reasonable…
Great range of spares at reasonable prices. Prompt and efficient service
August 30, 2019
Unprompted review
Quick response to enquiry/order
Quick response to enquiry and whilst one item was not in stock, they kept me informed as to the progress even though the wait was negligable
August 18, 2019
Unprompted review
New Aussie Barbecue
After many years of my old Aussie barbecue which has given good service, it was time to replace it. The Beef Eater BBQ - 4 burner meets all my requirements. Well built and easy to control as I expected. I would not have any problems in recommending Australian BBQ or Beef Eater BBQ to anyone, they are worth the money.....
August 5, 2019
Unprompted review
Reply from Australian BBQ
Thank you for your 5-star review! We're very pleased that you had a pleasant experience with us and we met your expectations. We would love to feature your BBQ area on our social media and website and would be delighted if you can share some pictures with as - marketing@life-outdoors.co.uk - look forward to seeing your pictures.
Kept well informed and delivered…
Kept well informed and delivered without issues.
August 1, 2019
Unprompted review
Reply from Australian BBQ
Thank you for your 5-star review! We're very pleased that you had a pleasant experience with us and we met your expectations. We would love to feature your BBQ area on our social media and website and would be delighted if you can share some pictures with as - marketing@life-outdoors.co.uk - look forward to seeing your pictures.
Item was damaged and bent on arrival
July 27, 2019
Unprompted review
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