Australian Gourmet Gifts Reviews 

438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless online ordering process, mentioning that it is very easy to navigate and select gifts for family and friends. Consumers are consistently impressed by the wonderful range of quality hampers, beautiful presentation, and fresh contents that delight recipients. Many people also appreciate the fast shipping and reliable tracking information provided throughout the journey. Some reviewers were not happy with delivery timing, pointing out instances where parcels arrived later than expected or on the wrong date. A few consumers additionally noted occasional issues with delivery delays and difficulties organizing redelivery or receiving timely support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers highlight positive aspects of product, noting that recipients are consistently delighted with the... See more

Order

Consumers find the ordering experience to be very satisfactory and seamless. Reviewers consistently highlight... See more

Service

Reviewers mention positive feedback about service, highlighting fantastic overall experiences, quick delivery... See more

Quality

People report positive experiences with quality, highlighting great ranges and ingredients. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... See more

Company replied

Rated 5 out of 5 stars

I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected. Acceptance of an International payme... See more

Company replied

Rated 5 out of 5 stars

They have a great range of quality hampers, especially for Christmas. Their processing times are very quick and the customer is kept informed throughout the entire process. They also adhere to their p... See more

Company replied

Rated 5 out of 5 stars

Beautful hampers. We have been using Australian Gourmet Gifts for years with our company and personally. They are beautiful well presented and offer value for money, Thanks again, will continue to us... See more

Company replied



Company details

Written by the company

Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(438)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's been a pleasure (yet again)...

It's been a pleasure (yet again) dealing with Andrew and the team to distribute over 300 corporate gifts for our clients. Communication is always timely and we always received positive comments from the recipients.

February 14, 2024
Unprompted review
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Hayley,
Thank you for your wonderfeul feedback. We value your business and look forward to working with you again.
Kind regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Gourmet birthday

Recipient very happy with the quality of the products. Fast shipping with tracking info.

February 4, 2024
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Barbara,
Thank you for your feedback. We love to hear that the recipients are happy with our clients gift choices. We look forward to helping you next time you need a guft hamper.
Kind regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Great customer service

Great customer service! I had a huge last minute corporate order for Xmas hampers, and Australian Gourmet Gifts managed everything so smoothly. Thanks to Andrew and the team, amazing work.

December 9, 2023
Unprompted review
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Marcela,
Thank you for your kind review. We appreciate your business and we look forward to working with you again.
Kind regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

The reaction from the gift recipient…

The reaction from the gift recipient made my day!

January 16, 2024
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Brian,
Thanks for letting us know that you delighted your recipient with your gift choice. Makes our day too :)
Kind regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Great product, prompt delivery

I bought a hamper as a gift. It was sent promptly, I was kept updated on its progress, and my sister was delighted with it - both all the products in the hamper and the lovely way it was packaged. Thanks! I'm sure to order with Australian Gourmet Gifts again.

January 12, 2024
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Anne,
Many thanks for your time in writing a reveiw for us. We greatly appreciate it. Looks like you made the right choice for your sister. We look forward to welcoming you back another time.
Regards,
Australian Gourmet Gifts

Rated 1 out of 5 stars

It didn't arrive quick enough

It didn't arrive quick enough, ordered in plenty of time for my sons birthday which was yesterday! No gift box yet!!

January 1, 2024
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Audrey,
We are sorry that your order arrived after your son's birthday. It was shipped on the day of order however from what we can see by the tracking it was held up at being processed by Australia Post for a couple of days for some reason.
We do understand your disappointment on this ocassion.
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Thank you !! !!

Thank you !! !!

Edit: it absolutely does! 😃

December 26, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Ash,
Hopefully your "Thank you" implies you were happy with our hamper and service :)
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

My family were overwhelmed with their…

My family were overwhelmed with their gifts and so l thank you very much for making their Christmas very special

December 10, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Margaret,
We love your comments, and we love knowing that our hampers are well received. You chose well!
Happy New Year :)
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Very good quality product

Fast delivery, high quality product and a seamless checkout experience.

December 10, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Melanie,
Thanks for your comments. We appreciate your time to let us know that everything went well for you. We hope we see you another time.
Happy New Year :)
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Great way to send a present to family overseas

Would like to have been able to select a possible delivery date but apart from that the box arrived and the contents were gratefully received There was a good selection of quality goods. We will certainly use your company again

December 9, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Jeni,
Thank you for your feedback. Great to know your recipients were happy with your choice of gift. We look forward to helping you again next time.
Happy New Year :)
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Great

Great service

December 9, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Warren,
Thank you for your feedback.
Happy New Year :)
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Christmas Gift

Delivery was made very easy, and the hamper arrived well in time for Christmas. My friends were very happy.

December 10, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Sue,
Thanks for your comments. We love hearing that the recipients were happy with their purchasers' choice.
Happy New Year :)
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Easy to navigate website to buy

Easy to navigate website to buy. Prompt delivery and kept up to date with tracking the delivery of the hamper.

December 10, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Linda,
Thank you for your feedback. We hope we can help you another time.
Happy New Year :)
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

No fuss !

No fuss, easy to order and most of all fast delivery.

December 7, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Larry,
We appreciate you taking the time to post a review on our company and our fast delivery service.
Happy New Year :)
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Beautifully presented gift with…

Beautifully presented gift with reliable service.

December 9, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Mark,
Thank you for your feedback onour hamper presentation and service reliability. It's greatly appreciated.
Happy New Year :)
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Great people to order from

Communication from order to delivery was excellent.
The products ordered were a gift so until Christmas opening they could not rated. They have now been opened and the recipient is very impressed.

December 5, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Ronald,
Thank you for taking the time to provide your feedback, it is appreciated. Always nice to learn that the recipients are happy with their sender's choice.
Regards,
Australian Gourmet Gifts

Rated 4 out of 5 stars

Timely delivery

Timely delivery, keeping me informed all the time.

December 7, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Kristina,
Thank you for your comments.
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Great fast service

Great fast service, unbelievable 😀

December 7, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi John,
Thanks for your feedback on our delivery service.
Regards,
Australian Gourmet Gifts

Rated 5 out of 5 stars

Quality of Hampers ordered and…

Quality of Hampers ordered and delivered as advised was really appreciated.
Both recipients also happy with quality of goods in the hampers. Well done and thanks.

December 6, 2023
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi William,
Thank you for letting us know that both your recipients were happy with your gift choice. We love knowing that :)
Regards,
Australian Gourmet Gifts

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