I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected. Acceptance of an International payme... See more
Company replied
They have a great range of quality hampers, especially for Christmas. Their processing times are very quick and the customer is kept informed throughout the entire process. They also adhere to their p... See more
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Beautful hampers. We have been using Australian Gourmet Gifts for years with our company and personally. They are beautiful well presented and offer value for money, Thanks again, will continue to us... See more
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Company details
Written by the company
Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.
Contact info
52 Hargreaves Street, 3166, Huntingdale, Australia
- 0478527263
- info@australiangourmetgifts.com.au
- www.australiangourmetgifts.com.au
4.6
Excellent
438 reviews
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This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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What a great service
What a great service. Sent a gift to my son in law in Australia, great communication. I put the wrong date for delivery, but they sorted and delivered in time for his birthday. Thanks
August 8, 2026
birthday surprise…
wanted a surprise from new Zealand to my daughter in Brisbane,free delivery and it was well received in top condition.
July 29, 2026
Reply from Australian Gourmet Gifts
Hi Alan,
Thank you so much for your wonderful review! We're delighted to hear your birthday surprise made it safely from New Zealand to your daughter in Brisbane and that it arrived in top condition.
Our team takes great care in packing every gourmet gift hamper to ensure it arrives looking just as special as when it leaves our Melbourne warehouse. We're also pleased our free Australia-wide delivery helped make sending a thoughtful gift from overseas that little bit easier.
Thank you for choosing Australian Gourmet Gifts to help celebrate your daughter's birthday. We hope to help you send another special gift to Australia again soon!
Every thing good
Every thing good. Tracking especially.My brother was delighted with the wine and nibbles hamper for his 90th birthday.
July 23, 2026
Reply from Australian Gourmet Gifts
Hi Patricia,
Thank you for your lovely review! We're so pleased to hear your brother enjoyed his Wine Indulgence Hamper and that it helped celebrate such a special milestone—a happy 90th birthday!
It's great to know you found the tracking updates helpful and that the hamper arrived as expected. We take pride in creating premium wine and gourmet gift hampers that are beautifully presented and delivered Australia-wide, making it easy to celebrate life's special occasions with family and friends.
Thank you for choosing Australian Gourmet Gifts. We hope we can help you celebrate many more special occasions in the future!
Gift was good but delivered late.
Gift was good and well presented.
Delivery wasn't on the day ordered.
July 31, 2026
Reply from Australian Gourmet Gifts
Hi Margaret,
Thank you for your review. We're delighted to hear you were happy with the gift and its presentation.
We're sorry it didn't arrive on your preferred delivery date. While we always do our best to meet requested delivery dates, our complimentary Standard Delivery service operates within the advertised delivery timeframe and specific delivery dates cannot be guaranteed. For time-sensitive gifts, we recommend selecting our Premium Express Shipping option at checkout.
We appreciate your feedback and hope to have the opportunity to assist you again in the future.
Regards, Andrew
Delivery late
Delivery late, Australian Gourmet Gifts know and we have correspondent with them via email thanks.
All fine now...
July 24, 2026
Reply from Australian Gourmet Gifts
Hi Jill,
Thank you for your review. As we've discussed via email, we're sorry the hamper didn't arrive on your preferred delivery date.
While we always do our best to meet requested delivery dates, our complimentary Standard Delivery service cannot guarantee a specific delivery day. For time-sensitive gifts, we recommend selecting our Premium Express Shipping option at checkout.
We appreciate your feedback, as it helps us continue improving the information we provide to customers.
Regards, Andrew
Fine product
Very pleased with how easy it was to navigate website and order product. The receiver of the gift was delighted with the contents. Unfortunately the birthday gift arrived a day later than the birthday.
July 13, 2026
Reply from Australian Gourmet Gifts
Hi Maggie,
Thank you for your thoughtful review. We're so pleased to hear you found our website easy to use and that Matt was delighted with his Barossa Red & White Hamper.
We're sorry the gift arrived a day after his birthday. As the order was placed the day before with our standard delivery service, it unfortunately wasn't able to arrive in time. For time-sensitive occasions like birthdays, we always recommend selecting Express Shipping where available to give the best chance of next-business-day delivery.
Thank you again for choosing Australian Gourmet Gifts. We hope to help you send another premium wine and gourmet gift hamper for a special occasion in the future.
My friends loved their hamper
My friends loved the hamper and I loved how quick it was in dispatching. Thank you.
June 25, 2026
Quick and reliable delivery.
May 4, 2026
Delivery service was very good and easy…
Delivery service was very good and easy to track. Excellent product .
April 27, 2026
Reply from Australian Gourmet Gifts
Thank you so much for your kind words! We're delighted to hear that you found the delivery service smooth and easy to track, and that you were happy with the product as well.
We really appreciate you taking the time to share your experience and hope to assist you again soon.
Regards, Andrew
Delivered on time as described…
Delivered on time as described recipient loved the gift
Recommend
April 13, 2026
Reply from Australian Gourmet Gifts
Thank you for your lovely review! We’re so glad to hear your gift arrived on time and that the recipient loved it, that’s exactly what we aim for.
We really appreciate the recommendation and your support.
Warm regards, Andrew
The hardest part was deciding which…
The hardest part was deciding which hamper to choose. The online ordering was easy to do. My brother was very pleased with the gift.
March 25, 2026
Reply from Australian Gourmet Gifts
Thank you for your lovely review! We agree, choosing the perfect hamper can be the hardest part with so many great options available.
We’re so pleased to hear the ordering process was easy and that your brother loved his gift — that’s exactly what we aim for.
We really appreciate you taking the time to share your experience and hope we can help again for your next special occasion.
Regards, Andrew
Receptive to feedback and prompt
Receptive to feedback and prompt, efficient delivery. Value for money.
March 24, 2026
Reply from Australian Gourmet Gifts
Thank you for your great feedback! We're glad to hear you found our team responsive and that the delivery was prompt and efficient.
It’s also fantastic to know you felt it was good value for money, that’s something we work hard to deliver for every order.
We appreciate you taking the time to share your experience and hope to help again soon.
Regards, Andrew
Fabulous gift which was delivered…
Fabulous gift which was delivered promptly and in perfect condition. It was greatly appreciated and Andrew was especially helpful. Thanks a million!
January 13, 2026
Reply from Australian Gourmet Gifts
Hi Karen,
Thank you so much for the kind words, it really means a lot.
We’re thrilled to hear the gift arrived promptly and in perfect condition, and even more so that it was so well received.
I really appreciate the shoutout as well, always happy to help.
Thanks again for your support, we look forward to helping you again soon.
Andrew
The gift I sent to dear friends was…
The gift I sent to dear friends was greatly appreciated and thoroughly enjoyed!
The ordering and delivery process was seamless.
February 16, 2026
My order as I ordered and delivered on…
My order as I ordered and delivered on the day I requested!!!
February 10, 2026
The card was done cheaply
The card was done cheaply, a cut and paste job stuck on to a card board,
The box wasn’t high end.
The wrapping was pretty plain.
Item was not redelivered for a second time which was a pain to organise as post office to
Pick up was shut on Sat
January 25, 2026
Reply from Australian Gourmet Gifts
Hi Nolan, Thank you for your feedback and I’m sorry the hamper didn’t meet expectations.
We will take on board your feedback about the card and box.
With delivery, providing the recipient’s mobile number at checkout can help ensure smoother courier contact and reduce the likelihood of redirection to a Post Office. Once redirected, collection and redelivery are managed by Australia Post.
If you’d like us to review your order further, please feel free to email sales@australiangourmetgifts.com.au.
Andrew
Reply from Australian Gourmet Gifts
Hi Damian,
Thank you for the great feedback. We’re thrilled to hear you were happy with the service, product quality and delivery speed.
Really appreciate you taking the time to leave a review.
Andrew
Reply from Australian Gourmet Gifts
Hi Jan,
Thank you for your kind review. I’m so pleased to hear the gift arrived on time and was appreciated by the recipient.
We really appreciate you taking the time to share your experience.
Andrew
I made my order from Brazil
I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected.
Acceptance of an International payment way with no restrictions.
Good experience !!
December 12, 2025
Reply from Australian Gourmet Gifts
Hi Shirley,
Thank you so much for your lovely review. We’re delighted to hear everything went smoothly with your order from Brazil and that it arrived even earlier than expected.
It’s great to know the international payment process was easy and the gift was well received.
We really appreciate you choosing us to send something special across the world.
Andrew
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