I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected. Acceptance of an International payme... See more
Company replied
They have a great range of quality hampers, especially for Christmas. Their processing times are very quick and the customer is kept informed throughout the entire process. They also adhere to their p... See more
Company replied
Beautful hampers. We have been using Australian Gourmet Gifts for years with our company and personally. They are beautiful well presented and offer value for money, Thanks again, will continue to us... See more
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Company details
Written by the company
Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.
Contact info
52 Hargreaves Street, 3166, Huntingdale, Australia
- 0478527263
- info@australiangourmetgifts.com.au
- www.australiangourmetgifts.com.au
4.6
Excellent
438 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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So great to be able order from UK for…
So great to be able order from UK for relatives in Australia. The whole process was easy with delivery as promised and kept informed too. Will definitely use this company again
November 27, 2025
Reply from Australian Gourmet Gifts
Hi Andrea,
Thanks so much for your review! We're delighted to hear the process was easy from the UK and that delivery went as promised. We’d be happy to assist again anytime.
— Andrew
Friendly and a fantastic instruction…
Friendly and a fantastic instruction how to use the Hydro Flask.
November 27, 2025
Reply from Australian Gourmet Gifts
Hi Kluiver,
Thanks for your review! Glad to hear the instructions were helpful and that you had a great experience.
— Andrew
Reply from Australian Gourmet Gifts
Hi Carolyn,
Thanks for your review! Great to hear your order was easy to place and arrived on time.
— Andrew
Easy to order online
Easy to order online, very quick delivery with constant updating/tracking information. Lovely hamper.
November 25, 2025
Reply from Australian Gourmet Gifts
Hi Alf,
Thanks for the great review! Glad to hear the ordering was easy, delivery was quick, and that you loved the hamper.
— Andrew
Reply from Australian Gourmet Gifts
Hi Mary,
Thanks for your review! We hope the gift was well received.
— Andrew
Great Experience
Easy to order and a great variety to choose from. I will definitely use them again
November 20, 2025
Reply from Australian Gourmet Gifts
Hi Leanne,
Thanks for the great feedback! We're glad you found it easy to order and loved the variety. We’d be happy to help again anytime.
— Andrew
On time delivery
On time delivery, great product. I will continue using AGG for all my client gifts in Australia.
November 17, 2025
Reply from Australian Gourmet Gifts
Hi Kathryn,
Thanks for the wonderful review! Great to hear your delivery arrived on time and that the product hit the mark. We really appreciate your ongoing support for your client gifts.
— Andrew
Easy to order fast delivery
Easy to order fast delivery. Did not open as it’s a gift, but I hope when its opened it will look as good as advertised
November 14, 2025
Reply from Australian Gourmet Gifts
Thank you so much for your lovely review from across the ditch! We truly appreciate your continued trust in AGG for your client gifting across Australia. Regards, Andrew
Reply from Australian Gourmet Gifts
Thank you, Jackie! We’re so pleased your gift arrived on time and was well received. We appreciate you choosing Australian Gourmet Gifts and hope to help again soon. Regards, Andrew
Fast delivery and amazing packaging
I ordered on the 2nd of November and recieved received the advent calender 4
Days later. Fast delivery and it was packaged really well. I cannot wait to see my husbands face when he sees his advent calendar
November 1, 2025
Great choices and easy access to the…
Great choices and easy access to the site. Everyone I have sent hampers to have been very happy with the contents.
November 1, 2025
From the ordering to the delivery was a…
From the ordering to the delivery was a pleasant experience. My family all live a long way away and they were so
Excited to receive their hampers great quality ingredients and excellent presentation. Reasonably priced. Speedy delivery. Thank you.
October 3, 2025
Reply from Australian Gourmet Gifts
Hi Donna,
Thank you so much for your lovely feedback! We’re delighted to hear your family enjoyed their hampers and that the whole experience was smooth and easy.
We really appreciate you choosing us to help send something special to your loved ones.
Warm regards,
Andrew
First delivery was damaged so taken…
First delivery was damaged so taken back to post office. Second delivery was late for special birthday arrival
Won't be using again
October 7, 2025
Reply from Australian Gourmet Gifts
Hi Nicky,
We’re so sorry your gift didn’t arrive as smoothly as planned. Unfortunately, the first parcel was damaged in transit (an extremely rare occurrence) and we organised an Express replacement right away.
We completely understand how disappointing it was that it didn’t arrive in time for the special birthday. We appreciate your patience and feedback, and we’ll continue working hard and with our delivery partners to minimise risk of items being damaged in transit.
Warm regards,
Andrew
'Same Day Delivery-Sydney' not an option
The website has a drop down option for 'Same Day Delivery - Sydney'. After receiving tracking details that the gift would be delivered one week after ordering, I was informed via email that Australian Gourmet Gifts does not offer same day delivery in Sydney. The website needs updating to reflect the services you offer.
Hamper was delivered and customer was happy, albeit it was delivered 5 days late.
October 1, 2025
Time to change what you have in hampers…
Time to change what you have in hampers been the same for years otherwise very good
September 8, 2025
Reply from Australian Gourmet Gifts
Hi Siman,
Thanks so much for your feedback and for being a long time customer! We appreciate the suggestion and are actually working on introducing new hampers and products this season. Glad to hear you’ve otherwise enjoyed the quality and service.
Warm regards,
Andrew
Delivered next day my sister was…
Delivered next day my sister was excited at her birthday gift ease of ordering wide selection
September 9, 2025
Reply from Australian Gourmet Gifts
Thank you so much for your kind words! 🌟 We’re thrilled to hear that you found our service prompt and efficient. Regards, Andrew
No card attached to hamper.
No card attached to hamper.
The hamper was delivered in a timely manner, however, our card was not delivered with the hamper so the recipient had no idea who it was from until we contacted them to confirm it had been received.
August 5, 2025
Reply from Australian Gourmet Gifts
Hi Karen, thank you for your feedback. There should have been a card attached to the outer shipping box with your message affixed. On rare occasions the card can become dislodged in transit, or the message may not have been applied correctly. I’m very sorry this happened on your order. I’ve followed up with you directly via email to make this right and truly appreciate your understanding. Regards, Andrew
Same day champagne
I ordered, from the US, champagne for the grand opening of my daughter and her husband's cafe, George's Table, in Port Melbourne. I ordered it for same day delivery and you came through- it was there in perfect timing!! Thank you! Valerie Sahlieh
August 1, 2025
Reply from Australian Gourmet Gifts
Thank you, Valerie! 🎉 We really appreciate you trusting us from overseas and look forward to helping you celebrate more milestones in the future. 🥂 Regards, Andrew
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