Australian Gourmet Gifts Reviews 

438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless online ordering process, mentioning that it is very easy to navigate and select gifts for family and friends. Consumers are consistently impressed by the wonderful range of quality hampers, beautiful presentation, and fresh contents that delight recipients. Many people also appreciate the fast shipping and reliable tracking information provided throughout the journey. Some reviewers were not happy with delivery timing, pointing out instances where parcels arrived later than expected or on the wrong date. A few consumers additionally noted occasional issues with delivery delays and difficulties organizing redelivery or receiving timely support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers highlight positive aspects of product, noting that recipients are consistently delighted with the... See more

Order

Consumers find the ordering experience to be very satisfactory and seamless. Reviewers consistently highlight... See more

Service

Reviewers mention positive feedback about service, highlighting fantastic overall experiences, quick delivery... See more

Quality

People report positive experiences with quality, highlighting great ranges and ingredients. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... See more

Company replied

Rated 5 out of 5 stars

I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected. Acceptance of an International payme... See more

Company replied

Rated 5 out of 5 stars

They have a great range of quality hampers, especially for Christmas. Their processing times are very quick and the customer is kept informed throughout the entire process. They also adhere to their p... See more

Company replied

Rated 5 out of 5 stars

Beautful hampers. We have been using Australian Gourmet Gifts for years with our company and personally. They are beautiful well presented and offer value for money, Thanks again, will continue to us... See more

Company replied



Company details

Written by the company

Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(438)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very happy with response and the…

I was very happy with response and the delivery time was spot on.
Thankyou for the continued tracking.

June 26, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

We’re thrilled to hear you were happy with our service and that your order arrived right on time. Thanks again for your support!

Rated 5 out of 5 stars

Sent a loved one a housewarming gift…

Sent a loved one a housewarming gift from half way around the world - quick and easy !!
On time and good quality . Delivery was no problem.
Definitely Will be using again

June 6, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you so much for your kind words! We’re thrilled to hear that your housewarming gift was delivered on time and that the process was quick and easy for you, even from across the world.

We look forward to helping you surprise and delight your loved ones again soon!

Warm regards, Andrew

Rated 5 out of 5 stars

Product was delivered fast and…

Product was delivered fast and fantastic quality she loved her gift

June 4, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you so much for your lovely feedback! We’re thrilled to hear that the gift arrived quickly and that she loved it.

We look forward to helping you celebrate more special moments in the future!

Best regards,
Andrew

Rated 4 out of 5 stars

Just a long trip to douther delivery…

Just a long trip to douther delivery was 6 days past from her birthday

May 22, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you for your order and for taking the time to leave a review. I’m really sorry to hear that the gift arrived after the birthday — I completely understand how disappointing that must have been.

Delivery times with standard shipping can vary depending on the destination, especially in a country as vast as Australia, and can sometimes take several business days. For future orders, we do offer express and premium shipping options to help ensure gifts arrive closer to those special dates.

We truly appreciate your support and hope we can assist you again in the future — with perfect timing next time!

Warm regards,
Andrew

Rated 5 out of 5 stars
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you so much for your kind words, Nev! We truly appreciate your support and are so glad to hear that our professionalism stood out. Looking forward to helping you again in the future!

Warm regards,
Andrew

Rated 5 out of 5 stars

A company that is great to deal with …

A company that is great to deal with on line deserve to do well thanks for the srvice

May 20, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you so much, Alma! We really appreciate your lovely feedback and support. It means a lot to hear that you found us great to deal with online. We hope to welcome you back again soon!

Warm regards,
Andrew

Rated 5 out of 5 stars

Easy to transact

Easy to organise and great products in the hampers.

May 18, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks so much, Dean! We're thrilled to hear you found the process easy and that you enjoyed the hampers. We really appreciate your support and hope to help you with another gift soon!

Warm regards,
Andrew

Rated 5 out of 5 stars
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks so much, Bernice! We're delighted to hear the gift arrived promptly and met your expectations. We truly appreciate your support and hope to help you with another special delivery soon!

Warm regards,
Andrew

Rated 5 out of 5 stars

They deliver!

It was really easy. I had plenty of options to choose from. It was all clearly described and displayed. The ordering process was simple. You promised to deliver and you did. My friend was thrilled to bits with her gift.
I could not be happier.
Thank you very much!

April 22, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thank you so much for your wonderful review! We truly appreciate your support and hope to help you with another special gift soon!

Warm regards,
Andrew

Rated 4 out of 5 stars

Easy online ordering.

Easy online ordering.
Delivered as displayed.
Good delivery

April 18, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks so much, George! We're glad to hear the online ordering was easy and that the gift was delivered just as expected. We really appreciate your support and look forward to helping you again soon!

Warm regards,
Andrew

Rated 5 out of 5 stars

All round good experience

Website well presented, clear and easy to navigate. Information about products very detailed. Excellent service, communication and tracking. Prompt delivery.

March 24, 2025
Rated 5 out of 5 stars

Mum's gift sorted.

I buy a Hamper for my Mum each Birthday, Mother's Day and Christmas. The Hamper always arrives on time and my mum is always very happy with the gift. Great products and a very nice gift idea for someone who has everything.

March 20, 2025
Rated 5 out of 5 stars

The recipients of the gift were wrapt.

The recipients of the gift were wrapt.

February 6, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks, Chris! We're so happy to hear that the gift was well received. We appreciate you choosing Australian Gourmet Gifts and hope to help you with more gifting in the future!

Rated 5 out of 5 stars

The parcel was great

The parcel was great
The only problem was it was a Valentine’s Day gift and
It arrived Two days early which defeated the purpose of Valentines Day

February 7, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks for your review, Sherri! We're so glad you loved the parcel. We completely understand that timing is important for special occasions like Valentine's Day. While we always aim for prompt delivery, we appreciate your feedback and will continue working on ways to improve timing for future orders. We hope your recipient still enjoyed their gift!

Rated 5 out of 5 stars

Prompt delivery.

Prompt delivery.
Good price range and options. Great for last minute gift or belated gift.

January 22, 2025
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Reply from Australian Gourmet Gifts

Thanks so much, Paul! We're glad to hear you found our delivery prompt and our range of gifts convenient for those last-minute or belated occasions. We appreciate your support and hope to help you with more gifts in the future! Regards, Andrew

Rated 5 out of 5 stars

Quick delivery

Quick delivery

January 9, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks, Kerri! We’re glad you were happy with our quick delivery. Hope to see you again soon! Regards, Andrew

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