Australian Gourmet Gifts Reviews 

438
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless online ordering process, mentioning that it is very easy to navigate and select gifts for family and friends. Consumers are consistently impressed by the wonderful range of quality hampers, beautiful presentation, and fresh contents that delight recipients. Many people also appreciate the fast shipping and reliable tracking information provided throughout the journey. Some reviewers were not happy with delivery timing, pointing out instances where parcels arrived later than expected or on the wrong date. A few consumers additionally noted occasional issues with delivery delays and difficulties organizing redelivery or receiving timely support.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers highlight positive aspects of product, noting that recipients are consistently delighted with the... See more

Order

Consumers find the ordering experience to be very satisfactory and seamless. Reviewers consistently highlight... See more

Service

Reviewers mention positive feedback about service, highlighting fantastic overall experiences, quick delivery... See more

Quality

People report positive experiences with quality, highlighting great ranges and ingredients. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem. They responded quickly and kept communication going while we solved the problem. I fe... See more

Company replied

Rated 5 out of 5 stars

I made my order from Brazil to a Family members in Australia. Everything went just fine. Not too costly, nicely wrapped, delivered even earlier than I expected. Acceptance of an International payme... See more

Company replied

Rated 5 out of 5 stars

They have a great range of quality hampers, especially for Christmas. Their processing times are very quick and the customer is kept informed throughout the entire process. They also adhere to their p... See more

Company replied

Rated 5 out of 5 stars

Beautful hampers. We have been using Australian Gourmet Gifts for years with our company and personally. They are beautiful well presented and offer value for money, Thanks again, will continue to us... See more

Company replied



Company details

Written by the company

Welcome to Australian Gourmet Gifts! The best way to send spectacular gourmet gift hampers Australia-wide. Jam-packed with premium and award-winning products and free hamper delivery. We're confident that they are among the best value hampers and gift baskets you'll find anywhere in Australia. So when it's time to thank clients and employees in Sydney and Melbourne, or surprise family and friends in Brisbane and Perth, simply order your hampers online, we'll deliver.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(438)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range great package

Great range great package

December 12, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Thanks Dianne, glad you were happy with the range and the hamper.
We appreciate you choosing Australian Gourmet Gifts and hope to help again.

Rated 5 out of 5 stars

Placed the order in England

Placed the order in England, the recipients were very pleased with the hamper. Thankyou

December 11, 2025
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Reply from Australian Gourmet Gifts

Thanks Peter, we’re really pleased to hear the recipients enjoyed the hamper.
We appreciate you choosing Australian Gourmet Gifts from overseas and thanks for taking the time to leave a review.

Rated 3 out of 5 stars

It was not delivered on the date…

It was not delivered on the date requested.

December 1, 2025
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Reply from Australian Gourmet Gifts

Hi John, thanks for your feedback and I’m sorry we missed the date you requested, especially as this was for a birthday.

For Free Standard Delivery, the date selected at checkout is a preferred delivery date only. We always aim to deliver as close as possible, however exact delivery dates aren’t guaranteed on standard shipping (for a tighter delivery window, Express Post or Same Day delivery in Melbourne metro is the better option).

I hope the gift was otherwise enjoyed by Vinod.

Regards, Andrew

Rated 4 out of 5 stars

Gourmet Gift hamper

Easy to order and no problems with the delivery

December 1, 2025
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Reply from Australian Gourmet Gifts

Thanks Joanne, glad to hear the ordering was easy and delivery went smoothly.
We appreciate you choosing Australian Gourmet Gifts and thanks for the feedback.

Rated 5 out of 5 stars

Christmas Sorted

Great service, prompt delivery, well packaged, reasonably priced and looks amazing thanks

December 11, 2025
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Reply from Australian Gourmet Gifts

Thanks Narelle, great to hear everything went smoothly and that the hamper looked the part.
We’re glad we could help get Christmas sorted and appreciate you choosing Australian Gourmet Gifts.

Rated 5 out of 5 stars

Fuss free experience

Absolutely no fuss, ordered easily on line & was delivered next day, even with Xmas rush.
Great selection of products and the receivers loved it.
Would absolutely recommend😃😃

December 11, 2025
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Reply from Australian Gourmet Gifts

Thanks Julie, we really appreciate the recommendation.
Great to hear the order was fuss free, delivered quickly and enjoyed by the recipients. Thanks for choosing Australian Gourmet Gifts.

Rated 3 out of 5 stars

Still haven't received

Still haven't received

December 11, 2025
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Reply from Australian Gourmet Gifts

Hi Philip, Thanks for bringing this to our attention. I will monitor the tracking over the weekend and get a new one sent out first thing Monday if there are no further updates. Regards, Andrew

Rated 5 out of 5 stars

Repetitive orders over the years says…

Repetitive orders over the years says it all

December 10, 2025
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Reply from Australian Gourmet Gifts

Thanks Jon, we really value your continued support over the years.
It's great that you keep coming back and we appreciate you choosing Australian Gourmet Gifts. Regards, Andrew

Rated 5 out of 5 stars

Assistance

When I needed help with my order I emailed & got a very prompt & helpful reply

December 9, 2025
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Reply from Australian Gourmet Gifts

Thanks Maralyn, we’re glad we could help and that you received a prompt reply.
We appreciate you choosing Australian Gourmet Gifts and thanks for the feedback.

Rated 5 out of 5 stars

Birthday prezzie

Very easy to use as in uk. The hamper was well packaged. Very prompt service and the recipient enjoyed it.
Thanks again.

December 9, 2025
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Reply from Australian Gourmet Gifts

Hi Richard,

Thank you so much for taking the time to leave a review. We’re delighted to hear that ordering from the UK was easy and that the birthday hamper arrived well packaged and promptly.

It’s wonderful to know the recipient enjoyed their gift, that’s exactly what we aim for with our Australian Gourmet Gifts hampers. We really appreciate your support and hope to help you again with gift hampers for Australia in the future.

Warm regards,
Andrew

Rated 5 out of 5 stars

Resolving issues with ordering

I had some issues with ordering from the Australian Gourmet Gifts web site and emailed them to solve the problem.
They responded quickly and kept communication going while we solved the problem. I felt like they cared and would support me in getting the result I wanted. Great service !

December 8, 2025
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Reply from Australian Gourmet Gifts

Hi Jennifer, Thank you for your kind feedback and for sharing your experience. I was pleased I could assist with the ordering process. Regards, Andrew

Rated 5 out of 5 stars

Fabulous hamper and very happy with the…

Fabulous hamper and very happy with the service … it’s always a challenge finding quality and reliable gifting when buying from the UK, and this ticked all the boxes. Will definitely be buying again in the future.

December 5, 2025
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Reply from Australian Gourmet Gifts

Hi Rae, Thank you for such a lovely review. We’re thrilled to hear you were happy with both the hamper and the service. We know how important it is to find quality, reliable gifting when ordering from the UK, so it’s great to hear that Australian Gourmet Gifts ticked all the boxes for you. Knowing you’d confidently buy from us again means a lot to our team. Warm regards, Andrew - Australian Gourmet Gifts 🎁

Rated 5 out of 5 stars

Your staff up my Picked up my error…

Your staff up my Picked up my error with dates of delivery and checked with me if it was correct. They saved my gift delivery reason

December 8, 2025
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Reply from Australian Gourmet Gifts

Hi Jeff, Thank you for taking the time to share your feedback. It was my pleasure to assist you. Thanks again for choosing Australian Gourmet Gifts. Kind regards, Andrew

Rated 5 out of 5 stars

Great value for money!

Great value for money!
Good communication all the way through the process.
Thank you.

December 5, 2025
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Reply from Australian Gourmet Gifts

Hi Sharmila,

Thank you for your kind review, we’re delighted to hear you found our hampers great value and appreciated the communication from start to finish.

Keeping our customers informed and delivering high-quality gift hampers is a real priority for us. Thanks again for choosing Australian Gourmet Gifts, we’d love to assist with your gifting again in the future.

Kind regards,
Andrew
Australian Gourmet Gifts Team 🎁

Rated 4 out of 5 stars

Ordered my hamper to be delivered on…

Ordered my hamper to be delivered on the 15th of December but it was delivered on the 12th which made it difficult for the recipient

November 27, 2025
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Reply from Australian Gourmet Gifts

Hi Anne,

Thank you for taking the time to share your feedback.

We’re sorry for the inconvenience caused by your hamper arriving earlier than your preferred delivery date. Preferred delivery dates are an estimate only, particularly when Free Standard Shipping is selected, as delivery timeframes can vary within the courier network, especially during peak periods like Christmas.

For customers needing a more precise delivery window, we do recommend selecting one of our premium delivery options at checkout. We appreciate your understanding and thank you again for choosing Australian Gourmet Gifts.

Kind regards,
Andrew

Rated 4 out of 5 stars

The ordering and payment process was…

The ordering and payment process was convenient and easy to navigate. I understand that the order was delivered safely and on time.

November 24, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi AB,

Thank you for your lovely review! We’re so glad to hear that the ordering and payment process was smooth and that your gift was delivered safely and on time.

We truly appreciate you choosing Australian Gourmet Gifts and hope to assist you again in the future.

Warm regards,
The AGG Team 🤍🎁

Rated 5 out of 5 stars

Excellent order

Excellent order. Good wine. Delivery was super quick with hamper that was nicely boxed. These are Xmas presents and is the second time I have ordered from you. Thank you

November 23, 2025
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Reply from Australian Gourmet Gifts

Hi Pip, Thank you so much for your wonderful review! We're delighted to hear that you were happy with the wine, quick delivery, and presentation of the hamper. It means a lot that you’ve returned to us for your Christmas gifts again this year. - Andrew

Rated 5 out of 5 stars

Order according to description

Order according to description.
Prompt delivery

November 28, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Lynette,
Thanks so much for your review! We're glad your order arrived promptly and as described. Appreciate you choosing Australian Gourmet Gifts.

— Andrew

Rated 5 out of 5 stars

Great choice & price range

Great choice & price range, sent in quick time, & delivery Was quicker than expected for this time of the year.
Would recommend this great company.

November 29, 2025
Australian Gourmet Gifts logo

Reply from Australian Gourmet Gifts

Hi Valery,
Thank you for the wonderful review! We're delighted to hear your hampers arrived quickly and that you enjoyed our range and pricing. Really appreciate the recommendation.

— Andrew

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