The people and service are great nothing to complain about here it’s top notch. The whole inspection process done entirely on your phone is tough and took a while but once done it is easy flying from... See more
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See what reviewers are saying
The HomePage for setting up the advertisement for selling the car was thorough but still easy to use. It took some time to fill in all the details, but then we also felt sure that we had told all that... See more
My car diddn't reach minimum bid, but AutoCom gave me a call after the auction and told me that they properly could find a buyer for my car if I still wanted to sell it and what the price should be. I... See more
Easy, convenient and good service. The website needs a little update - I was a bit unsure how the process would actually be. Turned Out good though 😊
Company details
Written by the company
Bilsalg på online bilauktion. Hurtigt og nemt salg af brugt bil til markedets højeste forhandlerpris. Tilmeld din bil og få bud fra 4.000 godkendte bilforhandlere.
Contact info
Skibhusvej 52A, 5000, Odense C, Denmark
- 70201661
- kundecenter@autocom.dk
- www.autocom.dk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Great service
My car diddn't reach minimum bid, but AutoCom gave me a call after the auction and told me that they properly could find a buyer for my car if I still wanted to sell it and what the price should be. I told them that my minimum selling price was the minimum bid price which I had but in the auction. After 10 min they called me back again and told me that there was a buyer and now my car is sold for the price i asked.
October 10, 2022
Everything worked fine but high fee
Everything worked fine. Only issue costing a star, is the relative expensive fee for cheap cars.
Fee 1700,- for a car sold for 7.000 = 24% of value.
September 27, 2022
I was able to sell my car in a fast and…
I was able to sell my car in a fast and fair way.
August 17, 2022
Easy and convenient
Easy, convenient and good service. The website needs a little update - I was a bit unsure how the process would actually be. Turned Out good though 😊
July 23, 2022
Easy to create and sell your car
Easy to create and sell your car fast, rather than driving around to various dealers to get an offer.
June 1, 2022
Reply from Autocom.dk
Hej Allan
Mange tak for din anmeldelse.
Det er dejligt at læse at det var nemt at oprette din bil på Autocom.dk og at det har været hurtigt for dig at sælge din bil på vores online bilauktion, i stedet for at køre rundt til forskellige forhandlere for at få bud.
Mange hilsner fra
Team Autoocm.dk
Good service
Interesting service, I haven't used it before.
Apart from the price being a bit lower than what you could get otherwise, I liked it a lot. Simple and went smooth.
April 25, 2022
Reply from Autocom.dk
Hej Ivan
Mange tak for din anmeldelse.
Vi er glade for at du har fået en god service og at det har været interessant at bruge vores platform til at sælg din bil. Dejligt at høre at du synes godt om det og at det var nemt og enkelt.
Med venlig hilsen
Team Autocom.dk
Easy way to sell a car
April 21, 2022
Reply from Autocom.dk
Hej André
Mange tak for din anmeldelse.
Det glæder os meget at du synes, at det er en let måde, at sælge sin bil på vores online bilauktion:-) Det er lige præcis det vi ønsker at man skal opleve, når man sælger sin bil på Autocom.dk.
Nemlig at det er nemt og hurtigt.
Mange hilsner fra
Team Autocom.dk
Great concept, good support
The setup works quite well - you are supported by the form in describing the car, then the auction commences and you are supported in the follow-up activities.
The only minor issue I have is that during the auction you can receive a lot of emails.
February 14, 2022
Reply from Autocom.dk
Hej Jacob
Mange tak for din anmeldelse.
Vi er glade for at høre at du synes vores hjemmeside fungerer godt og at det har været nemt at beskrive og tilmelde bilen til vores online bilauktion.
Der kan selvfølgelig komme mange mail ifm. der blive budt på bilen, men det betyder jo kun at byderne er meget aktive på vores auktion:-)
Det kan man dog administrere i sin brugerprofil.
Med venlig hilsen
Team Autocom.dk
Effective handling of all issues
January 17, 2022
Follow up and execution has been very…
Follow up and execution has been very efficient!
December 1, 2021
Perfekt service !
November 17, 2021
Satisfied with Quick result
October 30, 2021
Reply from Autocom.dk
Hej Jesper
Mange for din anmeldelse.
Det er bare dejligt, at du synes vores online bilauktion er hurtig, professionel og fleksibel:-)
Med venlig hilsen
Team Autocom.dk
Great Service
Great Service. Excellent Support. Very professional. Highly recommended
September 24, 2021
Very bad
Very bad , it can not be successful of car trade , why can’t return back my money I think that this web has a cheat to consumer ,but now is not still answer me.
March 11, 2020
Unprompted review
Reply from Autocom.dk
Dear Chaoqun
Thank you for your review.
When you sold the car you had described the car as in perfect condition without any scratches or dents. Among other things the buyer found a rather big dent in the panel and therefore the deal was canceled.
We have offered you to re-enroll the car to a new auction with a edited description. But you did not make use of our offer.
You are welcome to contact our customer center again and we will do our best to help you.
Best regards
Autocom salesteam
super service
November 25, 2019
Unprompted review
Reply from Autocom.dk
Hej Martin
Mange tak for din anmeldelse.
Det glæder os at høre at du har fået en super service da du solgte din bil på Autocom.dk
Vi håber at vi kan hjælpe dig igen en anden gang nå du skal sælge en bil.
Mange hilsner fra
Autocom Teamet
Got only 75% of the agreed price
Sold my car, got an unrealistic high price in the auction, but the buyer didn´t pay that price but 3/4 of it, because in his opinion "the rust spots on the car were different from what he had ever seen before". The truth being there's nothing guaranteeing the buyer really pays the price given in the auction, the dealers know this and abuse the system. I would have got the same price directly from other buyers, so using autocom just added my sales cost.
August 19, 2018
Unprompted review
Super service and a good experience
July 20, 2018
Unprompted review
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