Plenty of appointment times available, so I could choose the best for me. The convenience of a fitting location was fantastic, saved me having to drive to a depot so I didn't lose work time. The tec... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Sadly I had to have my windscreen replaced twice in a month due to poor road conditions but each time auto glass did a fantastic job to replace it. Dominic was courteous informative and efficient. T... See more
Had my windscreen replaced by Autoglass. From making one call everything was dealt with from taking Insurance details and a date when it was being replaced. On the morning of the repair Stuart th... See more
I spoke with Ryan who was completing a job on a customers car. This was in the Car Park at Epsom Golf Club. I had a few minutes before my tee time and I asked for his advice about a small problem rega... See more
Company details
Contact info
1 Priory Business Park, MK44 3US, Bedford, United Kingdom
- 0800363636
- callme@autoglass.co.uk
- www.autoglass.co.uk
4.5
Excellent
149K reviews
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Autoglass Plymton, Plymouth …
Just had a rear screen fitted by Justin at the Plymton, Plymouth branch. It's late on a hot friday afternoon and he was friendly and proffesional, great service.
August 14, 2026
Unprompted review
I've had a few replacement windscreens in my time.
Always used Autoglass- their fitters are excellent. The professionalism and commitment to customer service is outstanding. With the roads the way they are today its imperative you have insurance cover. The user journey for selecting your insurer and real-time checking of insured item was a breath of fresh air. No fuss and smooth journey of booking process meant I was very satisfied.
August 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Poor customer service
August 14, 2026
Reply from Autoglass®
We're very sorry to hear about the issues that you have experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
I can see that your concerns have already been raised with our Customer Service Team and someone will be in touch to discuss the matter further. I have forwarded this information to them so that they are aware.
Thank you,
Autoglass®
Cant supply a non-defective Tesla windscreen
Replacement windscreen 1 - strange colour cast.
Replacement windscreen 2 - distorted in several places
Replacement windscreen 3 - technician said no point wasting his time installing it claiming that all of their stock would have defects
Ignored by customer services
So I'm stuck with a defective windscreen (possibly an MOT failure) and autoglass dont seem to care
August 12, 2026
Unprompted review
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
Good communication with Autoglass…
Good communication with Autoglass contact centre. Car booked in at an agreed time for the windscreen and wipers to be changed. Great experience all round. Would recommend
August 14, 2026
Reply from Autoglass®
We appreciate your feedback and are sorry to hear about the issues you experienced while booking your appointment.
We will review our processes to avoid repetition and any further inconvenience.
Thank you for bringing this to our attention.
Autoglass®
Check the inside of the screen has had a proper clean
As good prompt service, worked well going via my car insurance web sight.
August 14, 2026
Very friendly
Very friendly, professional & efficient team. Would definitely recommend & use again
August 14, 2026
They were very professional and on time…
They were very professional and on time and done the job correctly and on time
August 14, 2026
My experience with auto glass was top…14th 8 2026
My experience with auto glass was top class highly recommend ..communication with the company was brill they let you know exact time they will be with you ..to fit my glass was done professionally .
August 14, 2026
A very well organised operation…
A very well organised operation strongly recommended
August 14, 2026
Great communication from start to…
Great communication from start to finish. It did take a couple of weeks as we were on holiday and had to change the scheduled place and time.
Great service.
August 14, 2026
Jack was amazing
Jack was amazing
Technician explained in detail and was very professional.
August 14, 2026
Extremely rude
Extremely rude. Terrible service. Guy at Brent Cross was so rude to me and so beyond unhelpful
August 14, 2026
Unprompted review
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
Friendliness of technician
Friendliness of technician. explanation of what was going to be done. quickness of the repair once started
August 14, 2026
Great service from Justin in auto glass…
Great service from Justin in auto glass Plympton. Really friendly, quick and helpful, with some great general advice too. He even provided water for the dog, which was a lovely touch! 🐾 Would definitely recommend ⭐⭐⭐⭐⭐
August 14, 2026
Unprompted review
Great job keep it up
August 14, 2026
Very professional work done very well.
The tech was a veteran who was professional and knew his work inside out. Swapped the rear windshield out quick without damaging my car. The only thing was the rear antenna which was part of the glass that after the swap out it no longer works. Cuts out. Apart from that the rest of the experience was great.
August 14, 2026
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