Plenty of appointment times available, so I could choose the best for me. The convenience of a fitting location was fantastic, saved me having to drive to a depot so I didn't lose work time. The tec... See more
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Review summary
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Reviews shaping this summary
Had my windscreen replaced by Autoglass. From making one call everything was dealt with from taking Insurance details and a date when it was being replaced. On the morning of the repair Stuart th... See more
I spoke with Ryan who was completing a job on a customers car. This was in the Car Park at Epsom Golf Club. I had a few minutes before my tee time and I asked for his advice about a small problem rega... See more
Helpful website and easy to navigate Once booked was kept informed and given Reminders about appointment. Technician informed me when he was on way and time he would arrive. He was polite and ex... See more
Company details
Contact info
1 Priory Business Park, MK44 3US, Bedford, United Kingdom
- 0800363636
- callme@autoglass.co.uk
- www.autoglass.co.uk
4.5
Excellent
149K reviews
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A very well organised operation…
A very well organised operation strongly recommended
August 14, 2026
Great communication from start to…
Great communication from start to finish. It did take a couple of weeks as we were on holiday and had to change the scheduled place and time.
Great service.
August 14, 2026
Jack was amazing
Jack was amazing
Technician explained in detail and was very professional.
August 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Extremely rude
Extremely rude. Terrible service. Guy at Brent Cross was so rude to me and so beyond unhelpful
August 14, 2026
Unprompted review
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
Friendliness of technician
Friendliness of technician. explanation of what was going to be done. quickness of the repair once started
August 14, 2026
Great service from Justin in auto glass…
Great service from Justin in auto glass Plympton. Really friendly, quick and helpful, with some great general advice too. He even provided water for the dog, which was a lovely touch! 🐾 Would definitely recommend ⭐⭐⭐⭐⭐
August 14, 2026
Unprompted review
Great job keep it up
August 14, 2026
Very professional work done very well.
The tech was a veteran who was professional and knew his work inside out. Swapped the rear windshield out quick without damaging my car. The only thing was the rear antenna which was part of the glass that after the swap out it no longer works. Cuts out. Apart from that the rest of the experience was great.
August 14, 2026
Keeping me updated
Keeping me updated. Your fitter was very polite and informed me what he was going to do. He was also smart and clean representing the company.
They sorted everything out with my insurance company.
The only downside was that I had to book one week in advance, but that did not bother me.
August 14, 2026
Excellent service from booking to…
Excellent service from booking to completion of repair.
August 14, 2026
Very easy to organise on line
Very easy to organise on line. And the technician kept in touch to let me know when he would arrive. He did a good job of the repair and was cheerful and helpfull.
August 13, 2026
Fantastic customer service and…
Fantastic customer service and extremely quick appointment, same day within an hour of contacting them. The technician was very informative, polite and reassuring, would highly recommend this company for a fantastic 10/10 service, from the time you pick up the phone to call them. You won’t be disappointed.
August 14, 2026
Very pleased with the whole process
Very pleased with the whole process. The booking experience was easy. The technician and service were excellent and all the staff who attended to my vehicle.
August 14, 2026
Autoglass is the best!!!
Autoglass is the quickest and friendliest company out there. Everyone should use them.
August 14, 2026
Great experience from auto glass easy…
Great experience from auto glass easy to book fast fitting available I needed a full windscreen replacement for my van jack turned up hottest day of the year explained what he was going to do etc completed the job super fast can’t have been easy in that heat but he just cracked on fair play he’s a credit to auto glass 👍
August 14, 2026
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