Plenty of appointment times available, so I could choose the best for me. The convenience of a fitting location was fantastic, saved me having to drive to a depot so I didn't lose work time. The tec... See more
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Review summary
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Had my windscreen replaced by Autoglass. From making one call everything was dealt with from taking Insurance details and a date when it was being replaced. On the morning of the repair Stuart th... See more
I spoke with Ryan who was completing a job on a customers car. This was in the Car Park at Epsom Golf Club. I had a few minutes before my tee time and I asked for his advice about a small problem rega... See more
Helpful website and easy to navigate Once booked was kept informed and given Reminders about appointment. Technician informed me when he was on way and time he would arrive. He was polite and ex... See more
Company details
Contact info
1 Priory Business Park, MK44 3US, Bedford, United Kingdom
- 0800363636
- callme@autoglass.co.uk
- www.autoglass.co.uk
4.5
Excellent
149K reviews
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Great from the start booking in to get…
Great from the start booking in to get screen replaced , offered xtra products for screen protection choose own time & place to get work done and kept up to the minute from booking to installation very polite and tidy work
August 15, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
A lot of hassle to get right price
August 15, 2026
Reply from Autoglass®
We apologise for the issues around booking your appointment experienced during your time with Autoglass®.
We appreciate your feedback and thank you for sharing your experience with us in order to help us improve our service.
Thank you for bringing this to our attention.
Autoglass®
Impressive
A seem less process dealt with professionally and efficiently from start to finish. Quality work done to a high standard.
August 15, 2026
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
first class very pleased
August 15, 2026
Excellent!
August 15, 2026
Not so much an issue with auto glass
Not so much an issue with auto glass, but more with insurer (admiral) .
It states the repair is £25, which matches what the insurer claimed the cost would be, however, it then turns out that the cost is £50 as Admiral then charge a £25 excess
Everything to this point appeared to be that the £25 excess was the total cost
August 15, 2026
Great customer service
August 15, 2026
Complete shambles
Complete shambles. Turned up with wrong glass. Haven't heard anything since
August 15, 2026
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
Good communication and got the job done…
Good communication and got the job done in a good time frame
August 15, 2026
Easy booking
Easy booking, good communication.
My technician was an absolute pleasure. Politely, friendly and efficient.
August 15, 2026
My windscreen was put in BUT side…
My windscreen was put in BUT side panels missing. Car left undriveable and NO contact from Autoglass !!!!!!
If I hadn’t rang them AND still NO contact !!!!!!
Please Get in Touch and Complete The Job!!
August 15, 2026
Reply from Autoglass®
We're very sorry to hear about the issues experienced during your time with Autoglass® and we appreciate you bringing this to our attention.
If you wish to discuss the matter further and allow us to investigate, please send your job number along with any additional information to our Customer Service email below:
customer.services@autoglass.co.uk
Thank you,
Autoglass®
Autoglass windscreen repair
Technician arrived on time, sorted quickly and was very polite
August 15, 2026
Great work and excellent engineer
August 15, 2026
An enjoyable experience from professionals.
I obviously didn’t want a chipped wind screen, but, the repair had to be done and from the booking stage to completion 100% satisfaction .
August 15, 2026
Quick and excellent job
The gentlemen was very friendly and professional. They replaced my windscreen quickly and did an excellent job, very pleased
August 15, 2026
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