autoledtech.com Reviews 48

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the quality of the products, highlighting their impressive appearance and how they enhance their vehicles. Many people appreciate the ease of installation and the perfect fitment of items like steering wheels and lights. The customer service is often described as exceptional, with consumers noting the helpfulness, responsiveness, and excellent communication from the support team. However, some customers experienced significant issues with their orders, including receiving defective products or items that did not work as advertised. There were also instances of poor customer service, with some reviewers reporting unresponsiveness to inquiries about delayed or missing shipments, and difficulties in resolving product-related problems.

What people talk about most

Product

Reviewers mention positive feedback about product quality and appearance. Many customers praise the easy... See more

Quality

Consumers generally express satisfaction with product quality, highlighting excellent fit, finish, and... See more

Order

Customers had ambiguous experiences with order. Some reviewers praised the company for catching ordering... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the fantastic and amazing... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the ease of... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered the SRT light up airbag cover product and installed it, but was unable to turn it on/off via the Bluetooth app from the installation guide. I emailed the company about this, and received a p... See more

Rated 5 out of 5 stars

Beautiful LED Headlights and Great Customer Service I absolutely love these headlights, they completely brought my car back to life and made me fall in love with it all over again. On top of the prod... See more

Rated 5 out of 5 stars

Excellent high quality Forged Fiber Carbon steering wheel with shifting pads all matching up!!!! For My Ram TRX 2021,Very responsive to emails with the updates ,Highly recommend will definitely be b... See more


3.7

Average

TrustScore 3.5 out of 5

48 reviews

5-star
4-star
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2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Horrible customer service

Horrible customer service! Placed my order on 11/29 and after 2 1/2 weeks it still showed as processing. I emailed for an update and was replied to that there were several delays with my order and to reply to cancel. I replied not to cancel but asked for an approximate date I could anticipate receiving my order. NO REPLY. Emailed every single day until today 12/22 and sent it from a different email and said I’d be filing a complaint with BBB. I got a snarky reply that they had replied and offered my order to be cancelled. I did cancel my order and now I am screwed for a Christmas gift for my son. DO NOT order from this company. All the online reviews I’m now seeing say the items all pretty much only last a few weeks or months. So I guess I should be thankful they suck and have awful customer service.
And as you can see from below reply this company lies!!! I sent 7 emails one was replied to saying I could cancel. One was replied the day I said I was contacting the BBB and sent from a different email. AT NO TIME was I told the item was out of stock. And if the item was sold out when I purchased it why did it not say sold out!!?? My refund is now being processed and never again will I purchase from these scammers.

December 20, 2025
Unprompted review
autoledtech.com logo

Reply from autoledtech.com

Hello Sara,

We truly understand how frustrating this situation was, especially given that the item was intended as a Christmas gift.

The emblem you ordered is one of our most popular items and sold out during our Black Friday/Cyber Monday promotion due to significantly higher-than-anticipated demand. While we expected our next shipment to arrive sooner, it has unfortunately been delayed beyond our original timeline.

Because the item was temporarily out of stock and we did not have a confirmed delivery date before Christmas, the only immediate solution we were able to offer was cancellation with a full refund. We understand that this was not the outcome you were hoping for, but we did not want to mislead you with an inaccurate timeframe.

We regret that this experience did not meet expectations and sincerely apologize for the holiday timing. Refund processing has been initiated, and we appreciate your patience.

– AutoLEDTech

Rated 5 out of 5 stars

Beautiful LED Headlights and Great Customer Service

Beautiful LED Headlights and Great Customer Service
I absolutely love these headlights, they completely brought my car back to life and made me fall in love with it all over again. On top of the product itself, the customer service was amazing. They were super helpful throughout the entire process, answered all my questions, and always stayed on top of emails. The communication and support made everything so much easier. Highly recommend!

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

2019 Mustang GT/CS Headlight Upgrade

2019 Mustang GT/CS Headlight Upgrade
The instructions are clear, well arranged, and easy to follow. I found that I could access the fender bolts from above, which made disassembly and reassembly much easier for me. I would highly recommend a set of ramps for accessing the bottom of the grill. I found a pair on sale at Harbor Freight that fit perfectly below the splitter. I also added a pair of Diode Dynamics sequencing turn signals while I had the car apart.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

These look great!

These look great!
UPDATE. Since writing my first review I have installed my likes and they are amazing. I get tons of compliments on them too.

At first glance, these look amazing. However I haven’t been able to install them. Between the cold weather and loads of work travel there just isn’t a good time. There are other things I’m going to be doing to the grill area as well. So while I have it torn apart, these will be going in.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

RAM TRX 2021


Excellent high quality Forged Fiber Carbon steering wheel with shifting pads all matching up!!!! For My Ram TRX 2021,Very responsive to emails with the updates ,Highly recommend will definitely be buying more from this Seller.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

I have a GMC Canyon and installed the…

I have a 26 GMC Canyon and installed the smoked lens with white LED lights and it looks terrific. Since having the correct fastener tool set, I found the front to be easier by following the same as the rear and just unclip the trim panel and install or switch out the lights vs removing the fender well panel. Nice light kit and has performed perfectly since install.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

The LED strips I ordered are awesome

The LED strips I ordered are awesome. They're bright and look amazing, easy to install and operate. I did jave an indie with my first order eith some of the lights not working but Autoledtech immediatly sent me a replacement.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Worth it!

Worth it!
Literally 60 seconds to install each. For once Literally plug and play, so easy. Will be back to purchase more lights. Thanks again for a great product! 👏😁

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

I received my grill lights

I received my grill lights, and half of the product works properly. One LED strip changes colors as its supposed to, the other strip remains white and non functioning. Got in touch with the company by email (since they HAVE NO NUMBER to call🚩) and they tell me to "adjust the pixels in the app" like I know what that is....I ordered it from YOU, I'm not the d ammn technician. Auto LED tech is a TERRIBLE company to order from...I don't recommend it...should've done my homework first.

November 9, 2025
Unprompted review
autoledtech.com logo

Reply from autoledtech.com

Hello,

We understand how frustrating it can be when a product does not appear to function as expected.

In this case, when one LED strip displays a different color, it is typically related to the pixel count setting within the lighting app. The solution we provided was to open the app used to control the lights and increase the number of pixels assigned to the grill strips. This adjustment usually takes less than a minute and does not require technical expertise — it simply ensures the controller is communicating correctly with both strips.

We recommend trying this step first because it is significantly quicker and easier than removing and replacing the physical strip. If adjusting the setting does not resolve the issue, we are absolutely prepared to continue troubleshooting or replace any defective component.

Our goal is always to provide the simplest and fastest solution possible.

Please feel free to reach back out to our support team with your order number so we can make sure this gets resolved properly.

– AutoLEDTech

Rated 5 out of 5 stars

Custom steering wheel and airbag cover

I had a custom steering wheel along with the airbag cover made for my 2023 Bronco. Not only was the wheel beautiful, the quality and craftsmanship is top notch. I was concerned with the airbag cover, but it was easy with the guidance of the owner George. The customer service is next level and I can't reccomend this company enough.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Hi my name is Hector and I special…

Hi my name is Hector and I special order a custom steering wheel from. This company and i got ripped off theirs issues with fitting the bottom plastic and the bezel a made out cheap plastic and dip into carbon fiber the steering wheel bottom where it click to the bezels does not fit at all its too thick and try to get it exchang and he won't return my emails this person should not be in business don't get rip off like I did

May 15, 2025
Unprompted review
autoledtech.com logo

Reply from autoledtech.com

Hello Hector,

We’re sorry to hear that you’re dissatisfied with your custom steering wheel.

Custom steering wheels often require transferring factory components and trim pieces from the original wheel, and proper fitment can depend on the specific configuration ordered. If there are concerns about the bottom trim or bezel fitment, we are more than willing to review photos and installation details to determine whether there is a manufacturing issue or an installation alignment concern.

We also want to clarify that we do respond to all customer emails. If you have not received a reply, please check your spam folder or contact us again at support@autoledtech.com
with your order number so we can review the situation promptly.

We stand behind our products and are happy to evaluate any legitimate fitment concerns.

– AutoLEDTech

Rated 1 out of 5 stars

I ordered a steering wheel and an…

I ordered a steering wheel and an airbag cover for my mustang and it went horribly. I didn’t mess with the airbag cover as I wanted to get the actual steering wheel on first. Then I tried installing at three different shops as well as myself, when I did get it on, it gave me an airbag light as well as had terrible gaps on every trim piece. I ordered a different one from alibaba and fit with no worries. Do not order from here, as a matter of fact, they told me “Why do you think we are obligated to refund you?” Very unprofessional and I haven’t gotten a response as of right now, no refund has been issued. Very unhappy, practically scammed out of $876.

UPDATE:
Yes that’s correct, i opted to reuse my stock chrome trim pieces instead of buying the carbon trim pieces you offer, but that’s not the issue as the wheel i got from alibaba fits the same stock chrome trim pieces that your wheel did not fit.

I never used your airbag cover and it is still in the box, i cleared the airbag light 3 times with your wheel on it and it kept coming back and when i cleared the airbag light with the new alibaba wheel, it is no longer there. The only conclusion is that your wheel is defective.

UPDATE from 3/2/2026
To clarify, I did not use your airbag cover. I reused my factory OEM airbag, wiring, buttons, and chrome trim with your steering wheel.

Your wheel alone caused an airbag light that returned three separate times after being cleared and had major trim gaps. Installation was also attempted at three different professional shops to rule out installation error.

The replacement wheel I purchased from Alibaba was installed using the exact same OEM airbag and components and did not trigger any airbag light or fitment issues.

I requested a refund and was told “Why do you think we are obligated to refund you?” Then I was later asked to provide photos and video of the fitment issues. I sent a detailed video showing their wheel and how well the Alibaba wheel fits, and after that email, communication stopped. After that, my refund requests were ignored.

UPDATE:
Yes that’s correct, i opted to reuse my stock chrome trim pieces instead of buying the carbon trim pieces you offer, but that’s not the issue as the wheel i got from alibaba fits the same stock chrome trim pieces that your wheel did not fit.

I never used your airbag cover and it is still in the box, i cleared the airbag light 3 times with your wheel on it and it kept coming back and when i cleared the airbag light with the new alibaba wheel, it is no longer there. The only conclusion is that your wheel is defective.

UPDATE from 3/2/2026
To clarify, I did not use your airbag cover. I reused my factory OEM airbag, wiring, buttons, and chrome trim with your steering wheel.

Your wheel alone caused an airbag light that returned three separate times after being cleared and had major trim gaps. Installation was also attempted at three different professional shops to rule out installation error.

The replacement wheel I purchased from Alibaba was installed using the exact same OEM airbag and components and did not trigger any airbag light or fitment issues.

When I asked for a refund, I was told “Why do you think we are obligated to refund you?” Later in the emails I was asked to provide photos and video of the fitment issues. I sent a detailed video showing how well the Alibaba wheel fits and showed that I hadn’t touched their airbag cover or modified the wheel, and after that email, communication stopped. After that, my refund requests were ignored.

April 13, 2025
Unprompted review
autoledtech.com logo

Reply from autoledtech.com

Hello Andrew,

We’re disappointed to hear that you’re dissatisfied with your purchase.

To clarify for future readers, our steering wheels are designed to reuse all original factory wiring, buttons, sensors, airbag assemblies, and trim components unless optional replacement trim is selected at checkout. Fitment depends on proper transfer and alignment of these OEM components.

If an airbag warning light appears after installation, it indicates that the vehicle is detecting an issue within the factory system. Because we do not manufacture or modify the airbag module or its wiring, we always recommend that installation be performed carefully and that any warning light be diagnosed by a qualified technician before drawing conclusions about component defect.

We have requested documentation and photos to review the fitment concerns described. As with all custom steering wheel orders, returns and refunds are handled in accordance with our published policy once items are received and inspected.

We categorically reject any suggestion of fraudulent conduct. We are a U.S.-based company that has fulfilled thousands of steering wheel orders over the past decade.

If you would like us to review this further, please contact support@autoledtech.com
with your order number so we can properly evaluate the situation.

– AutoLEDTech

Rated 5 out of 5 stars

Skyflo

I’ve been working on my truck for over two years now and AutoLEDTech.com has played a tremendous role in making it all come together from light strips, Bluetooth controllers, and plenty of accessories.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

$100 to much..this is a $40 kit at best

1ST of all you can get the same footwell lights for $40 anywhere...that's my fault for not researching. $180 is absolutely nuts for the basic shit they do. They do work good & look good just $100 over what they go for. Again that's my fault for not doing my research, not theirs for charging what they charge.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

AutoLED helped me along with building…

AutoLED helped me along with building my custom steering wheel for my f150, some of the options were confusing but george answered all my questions and guided me in the right direction to get it perfect! They also sent me in the right direction to upgrade my truck to paddle shifters with the harness from boosted goose. Definitely will be back!

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered custom headlights but can't see at night

Ordered flow series with turn signal add on. Took 16 weeks to receive my order. They didn't reply to my email at 12 weeks so at 15 I emailed them I want to cancel. All of a sudden I get a reply that they are almost done.

I inspected upon delivery and see a hole on back of headlight housing. Contacted via email again and they said silicon will be alright and that there should have been a tape covering it. Companies that do not have phone numbers and only communicate via email are a red flag warning. The one controller has a different company name on it so does autoledtech even build these lights?

I installed the custom headlights and find one turn signal wire doesn't work. Contacted them and was told just splice into vehicles turn signal wire. Ok did that now I have hyper flash and need to add a load resistor.

Driving to work the next day I noticed my headlights point straight down and bounce up and down while moving. I think now I have auto leveling lights so I take it to the dealer to get calibrated. They look at them for an hour and tell me this. These are not auto leveling, the manual vertical adjustments are broken on them. I have drl but not functional headlights. I can't see more than 20ft in front of my vehicle and is unsafe to drive at night unless I blind everyone with my high beams.

I DO NOT RECOMMEND BUYING FROM AUTOLEDTECH UNLESS YOU LIKE GETTING RIPPED OFF!

March 21, 2025
Unprompted review
autoledtech.com logo

Reply from autoledtech.com

Hello,

We take concerns like this very seriously, particularly when they involve visibility or safety.

Because this order involved custom-built headlights with optional add-ons, production timelines can be longer depending on configuration and component availability. We regret that this process extended beyond your expectations.

Regarding the housing concern, wiring configuration, and leveling issue described, those are matters we would need to inspect directly in order to properly diagnose. In many cases, turn signal integration and hyperflash are vehicle-specific and require proper resistor configuration, but we always aim to guide customers through the cleanest solution possible.

If there are concerns about beam alignment or adjustment mechanisms, we ask that the headlights be returned for inspection so we can evaluate whether there is a manufacturing defect or an installation-related issue.

We categorically reject any suggestion of fraudulent conduct. We stand behind our products and have fulfilled thousands of custom lighting orders over the years.

Please contact support@autoledtech.com
with your order number so we can review this formally under our warranty and inspection process.

– AutoLEDTech

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