Automotive Touchup Reviews 

263
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, most reviewers were somewhat happy with their experience overall. Many customers consistently praise the excellent color match, even for older vehicles, and find the ordering process straightforward. Reviewers often appreciate the quality of products received, noting efficient delivery and good packaging. However, some people experienced significant issues with color accuracy, finding the paint noticeably off or darker than their vehicle. A portion of customers also reported prolonged order processing and delayed deliveries, with difficulties obtaining refunds or customer service responses. There were also complaints about product quality, including defective spray cans or poor coverage from touch-up pens.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many expressing dissatisfaction with color matching,... See more

Quality

People report ambiguous experiences with quality, with many customers consistently praising the perfect color... See more

Order

Consumers find order experiences to be ambiguous, with some expressing satisfaction with the ordering... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising fast shipping and timely... See more

Response time

Users describe ambiguous interactions with response times, with many customers reporting significant delays... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Availability of matching paint makes it possible to keep vehicles longer. Impossible to do this locally.

Rated 4 out of 5 stars

Ordering process easy, shipping efficient, happy with the products. Color was a shade darker than car color.

Rated 5 out of 5 stars

First time I bought from Automotive was during covid, took some time, I get that, no issues. 2nd time just a month ago, ordered and 2days I got a shipping update, and it was a lot of paint. Got the pa... See more

Rated 5 out of 5 stars

I liked working with the Automotive Touchup Customer Service as they were friendly and helped me estimate how much spray can paint, I would need to touch up my Rav4: from the primer, base coat and cle... See more


Company details

  1. Paint Store

Written by the company

Automotivetouchup.com offers touch up paint for any car made per order. We offer touch up bottles, pens, and aerosol spray cans to make your ride look new again.


Contact info

3.5

Average

TrustScore 3.5 out of 5

263 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.5

All reviews

(263)

81 reviews in the last 12 months

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Rated 4 out of 5 stars

Match is Perfect

The match looks perfect on my test pieces. The aerosol cans were a breeze. Only problem is that I cannot complete the process on the vehicle, as we cannot put it in the garage. It will have to stay under cover until the weather clears and warms up for the actual job. That is the only reason that I did not give it 5 stars. It isn't over until the paint hits car.

March 6, 2025
Unprompted review
Rated 1 out of 5 stars

Color Match? Nope, Not Even Close!

It took two months for the Paint Pen & Clear Coat Pen to arrive. For the sum of $28.25, the Paint Pen is nowhere near a color match. Should be light gray, instead it's a generic dark gray. Into the trash it went!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect match to fix a deer hit

I wanted a shop to paint my new hood and fenders but when they said $1600 I decided to look online for paint and came across Automotive Touchup, and though not the cheapest one online they provided much more detail on their products then others. By the time it came I had set up a booth in my garage and painted the parts myself. For around $350 I painted the hood and fenders, installed them and only I, so far, have been able to see any difference in the paint, it looks almost factory! 2016 VW Jetta Ruby Red.

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

I have yet to even receive my order

I have yet to even receive my order. It's been about 5 weeks. The tracking shows it hasn't moved in nearly 2 weeks. When I contacted the company, they blamed the post office and told me it happens all the time. Why would they keep using them with such poor service?

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered some half ounce touchup paint…

Ordered some half ounce touchup paint on January 9th. Didn't receive any communication from them. Reached out to customer support and was told 2 and a half to 3 weeks for half oz touchup paints. January 30th and still no paint. I painted professionally for almost 40 years. Don't understand why it would take so long? But they have my money. Very poor communication and customer service.

January 9, 2025
Unprompted review
Rated 2 out of 5 stars

Very little communication and very slow…

Very little communication and very slow processing. Ordered a 1/2 oz touch up on the 19th of the month and on the 30th it still hadn't shipped. Kind of ridiculous. I should have read the other reviews as this doesn't look to be uncommon. To their credit I did get a response telling me that they are on a 3-5 week lead time. That should be disclosed during check-out which is why people are upset.

January 17, 2025
Unprompted review
Rated 3 out of 5 stars

Not even close

I bought a silver paint for a Smart (Mercedes Benz). The nozzle sputter, too bad I can upload photos.
The paint match, after I gave 4 coats, in other words, it is tottaly deluted. Not good for touch up, neither for normal paint. Two small pieces, about 3.5 sq ft and I used more than a half the can. Still, I have to sand to remove the sputters.
I called but, oh surprise! Nobody answer the call. Let's wait to the call back and keep you posted.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Online ordering was easy

Online ordering was easy, available product options are perfectly laid out to understand what I need to order, once ordered the communication was great and was delivered on time. They also send additional items I needed that I didn’t see available to buy to complete my project.

December 23, 2024
Unprompted review

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