Sheffield Car Store - Closed Down Reviews 

257
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Seen a lovley peugeot for sale contacted these guys (dom) arranged a test drive and the rest is history as they say, very professional sales team no pushy tactics, everything straight forward, I woul... See more

Rated 1 out of 5 stars

vehicle arrived with an oil leak, airbag fault, scratches all over bald tires just utterly shocking. management are so rude and swore most days down the phone at me. had to get the small claims in... See more

Rated 5 out of 5 stars

Just picked up yet another used car from Autopark (my 4th). Always excellent service. Gave me time to select my vehicle and then had it ready in record time. Great selection of cars and all reas... See more

Rated 5 out of 5 stars

Recently purchased a Seat Ibiza from AutoparkUk. Will and Dom we’re both extremely helpful and informative. No pressure and had the car ready within the time frame estimated. Would definitely recommen... See more

Company details

  1. Appliance Parts Supplier

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*CLOSED DOWN*


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4.3

Excellent

TrustScore 4.5 out of 5

257 reviews

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4.3

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(257)

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Rated 1 out of 5 stars

Undisclosed MoT failure

Looked at low mileage VW Golf. It looked good, although I queried why it was showing it needed a service. I was told it probably hadn't been reset after last service. Had been serviced at 9k, 13k, 15k and 17k and current mileage was 19000. All very good.
What I wasn't told was that it had failed its MoT on 02/06/2023 and it had no MoT, which I discovered when I checked online.

April 29, 2024
Unprompted review
Sheffield Car Store - Closed Down logo

Reply from Sheffield Car Store - Closed Down

Good Afternoon Ben, I am not sure what the confusion is here however we provide a 12 month MOT on all vehicle's that have less than 6 months remaining. So although the MOT was expired, we still would have provided a new MOT included within the vehicle's price (Which is fully explained on the advert for this vehicle) where any failures or advisories would have been done free of charge. Not sure why this warranted a 1* review?

Rated 1 out of 5 stars

AVOID AUTOPARK LIKE THE PLAGUE

AVOID AUTOPARK LIKE THE PLAGUE

AVOID AUTOPARK Meadowfield LIKE THE PLAGUE! Car wouldn't start, no oil in engine. Very unprofessional service. - March 2024.

I went to see a car in February 2024 and had a test drive. Car started normally, no warning lights, car seemed fine. I'm not a car expert at all so decided to try to get a professional inspection.

I phoned a few weeks later and asked a member of the sales team if I could arrange for a vehicle inspeciton by a well-known third party. Sales person said yes, that was fine.

DO NOT BUY the 2016 sky blue Citroen C4 Grand Picasso license plate KW** ***.

Their Sales Manager was present when the inspector arrived at AutoPark, and the Sales Manager said he could not remember that the inspector would be insepcting the car today despite the inspection company calling on the previous working say (Friday) to confirm the inspection on Monday. Autopark had positioned the vehicle at the very rear of all the parked cars. The inspector asked for the cars to be moved out of the way to carry out the inspection and take the car on a test drive, at no point was this done. It did not matter anyway as the car WOULD NOT START as there was NO OIL in the engine, and the car had two obvious serious oil leaks. No oil present on the dipstick. The inspector asked Sales Manager about this and his reply was that they had not prepared the vehicle for inspection. The inspector was not able to do the test drive or start the engine and the inspection was not fully completed.

The car has FIVE other red flags against buying this vehicle.
AVOID! AVOID! AVOID!

DO NOT BUY the 2016 sky blue Citroen C4 Grand Picasso license plate KW** ***.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Found our new car on Autotrader in the…

Found our new car on Autotrader in the local dealer Autopark Durham.
The service when we viewed the car was great, there were 1 or 2 minor jobs that were completed before we collected our new car. They kept us up to date all the way, and we are super chuffed with our new car and the excellent service we received!

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!

Update: Dealership is now threatening me with a defamation lawsuit becuase of this negative review and is no longer willing to repair or refund the car, despite their obligation to do so under the consumer rights act 2015. I think that says all you need to know about this place, DO NOT BUY FROM HERE!

Avoid this place like the plague. If the car you purchase develops an issue on day 1 they are hopeless to help.

The complaint process is useless and just leads to a manager belittling you about how hard they're trying to help, but offers no real assistance.

It's now nearly 2 months since I purchased a car at a cost in excess of 10k and it's still not fixed..

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Recently purchased a Seat Ibiza from AutoparkUk. Will and Dom we’re both extremely helpful and informative. No pressure and had the car ready within the time frame estimated. Would definitely recommend. Thank you Autopark Uk!

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasant friendly and knowledgeable…

Pleasant friendly and knowledgeable salesman called Jacob made the whole experience simple and straightforward. A pleasure to buiy a car from Autopark UK with a full and comprehensive explanation of cover and warranty. Happy to use again.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service!

Received great customer service from Dom from start to finish. The service we received was brilliant and he helped us to find the perfect car. Thank you.

January 19, 2024
Unprompted review
Rated 4 out of 5 stars

New car

Bought my son his new car, finance and everything about the car I was kept updated. Even rang up the day before to mention the weather with the snow forecast

January 17, 2024
Unprompted review
Rated 1 out of 5 stars

Poor customer service

They sell cars that shouldnt be sold to the pubic but refuse to give the customer their money back and take advantage of young drivers that dont know a lot about buying cars.
DISCRACEFULL !

December 22, 2023
Unprompted review

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