Promised delivery in five days and they were as good as their word. Excellent service, thank you. This was my last chance to get a replacement for a damaged wheel arch liner for my Alfa Giulia as Alfa... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very fast delivery! Ordered a steering rack with free delivery on Monday evening, shipped from Sweden on Tuesday, delivered to Czechia on Friday morning by DHL. Item as described, in a great condition... See more
Shipment cost too expensive: If you buy 3 parts together - they ship in 3 separate boxes. It involves bigger shipment cost and if out of europe it’s even more e pesnice then the part itself! Conclusio... See more
Company replied
I had been looking for a specific spare part for my car from everywhere on the internet. Then I found autoparts24 and contacted them directly via email. Thorsten from customer service replied allmos... See more
Company details
Written by the company
AP24 is Europe's largest marketplace for used spare parts. Autoparts24 has Europe's strongest international network of quality dismantlers. We gather the European market and provides the industry access to Europe's biggest and most comprehensive marketplace of original spare parts for all car brands. The company is Danish owned, has its headquarters in Copenhagen and is today an international business with sales in 7 countries.
Contact info
Tomsgårdsvej 17-19, 2400, København NV, Denmark
- 38740448
- service@autoparts24.eu
- www.autoparts24.eu
4.3
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent transaction
Excellent transaction, I needed a very rare part and found it here. Sent well packaged. Good price and got my old Jag back on the road. Happy customer.
April 4, 2021
Absolutely brilliant service,very quick…
Absolutely brilliant service,very quick delivery.
March 26, 2021
The process was very easy and delivery…
The process was very easy and delivery was prompt and efficient. Problem was the part wasnt working completely. It fitted but will not open and retract.
March 25, 2021
Reply from Autoparts24
Dear John,
Thank you for your feed-back, that is very important for our work. I am glad to hear that process and delivery want as expected.
All our items should be tested and working, so if something is wrong with the item we will claim this to the supplier of the sparepart. In your case, our customerservice will open a claimcase and will get in touch with you, so we can either find you another part or refund you.
We will get in contact with you soonest possible.
Best Regards Autoparts24
Christina Bue, General Manager
veldi bra firma and 100 % best service…
veldi bra firma and 100 % best service !!!!!!!!!!!!!!!!!!!!!
March 23, 2021
Fast delivery and according The order
March 22, 2021
Great service!
March 21, 2021
Great service
I needed this part for my truck in Central America while I live in the USA. I ordered the part and had it shipped to Orlando. Part arrived fast in 4 days via DHL. Will definitely order more parts from them.
Gavin
March 16, 2021
Brilliant
Brilliant! Was arkward part I looked everywhere and you were the only ones that had it, exactly as descripted, fast delivery, fair pricing, thank you
March 12, 2021
HI,My name is Les Anthony of Auckland…
HI,My name is Les Anthony of Auckland New Zealand and I am
wanting to express my thanks too Autoparts24 for being such a
hassell free experience when ordering parts on a vehicle.They arrived
in good condition within 10 days.Great Job Guys.
March 11, 2021
COMMANDER BAS DE COLONE DE DIRECTION …
COMMANDER BAS DE COLONE DE DIRECTION AVEC CROISILLION
PUNTO 2002
PROBLEME RENCONTRER CROISILLION ENORMENT DE JEUX
PAS POSSIBLE DE LIVRER LE VEHICULE A NOTRE CLIENTE DANS CES CONDITIONS.
March 5, 2021
Reply from Autoparts24
Chèr client.
Nous vous remercions votre avis. Les avis de nos clients sont toujours importantes pour nous.
Nous sommes désolés que l’article que vous avez recu, ne fonctionne pas comme prévu.
Comme professionelles vous avez le droit de réclamer 6 mois après que vous l’avez recu. Notre service cliente va vous contacter afin d’etablier une pleinte/réclamation relatif à clarification avec le fournisseur, le retour et le remboursement.
Cordialement Autoparts24
Christina Bue, General Manager
Great service
Great service. Really good communication. Definitely a company I would buy from again.
March 4, 2021
tres content
February 24, 2021
Fast response and all the parts are as…
Fast response and all the parts are as they are show.
February 20, 2021
Perfect part
Perfect part, quick shipping and very nice price for quality. Don't hesitate to work with them....
Thanks!
February 15, 2021
Too many webshops but one or two main companies.
Has been an English customer service who did not ask from what website I am looking for information or where I could order best. Please have less websites and more uniformity to all customers instead of so many. This is very confusing.
February 15, 2021
Great and fast service
Great and fast service, also handled swiftly initial wrong part delivery, above expectations!
February 15, 2021
Excellent service and fast delivery.I…
Excellent service and fast delivery.I will surely buy again.Thumb up?
February 14, 2021
Excellent service
Excellent service , very quick , and the part has already been fitted and considering it came from Sweden, even more impressed
February 12, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.