Autoparts24 Reviews 

7,338
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Promised delivery in five days and they were as good as their word. Excellent service, thank you. This was my last chance to get a replacement for a damaged wheel arch liner for my Alfa Giulia as Alfa... See more

Rated 5 out of 5 stars

Very fast delivery! Ordered a steering rack with free delivery on Monday evening, shipped from Sweden on Tuesday, delivered to Czechia on Friday morning by DHL. Item as described, in a great condition... See more

Rated 2 out of 5 stars

Shipment cost too expensive: If you buy 3 parts together - they ship in 3 separate boxes. It involves bigger shipment cost and if out of europe it’s even more e pesnice then the part itself! Conclusio... See more

Company replied

Rated 5 out of 5 stars

I had been looking for a specific spare part for my car from everywhere on the internet. Then I found autoparts24 and contacted them directly via email. Thorsten from customer service replied allmos... See more

Company details

  1. Auto Wrecker

Written by the company

AP24 is Europe's largest marketplace for used spare parts. Autoparts24 has Europe's strongest international network of quality dismantlers. We gather the European market and provides the industry access to Europe's biggest and most comprehensive marketplace of original spare parts for all car brands. The company is Danish owned, has its headquarters in Copenhagen and is today an international business with sales in 7 countries.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(7,338)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered a part which arrived damaged

I ordered a part which arrived damaged, presumably due to the transport company. I sent photos of the damage to AutoParts24, and in the same day they accepted my claim, saying that I needn't return the damaged part. A replacement arrived a few days later

January 8, 2023
Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. The only place I could find the part I needed and for a good price.
Serious people that you can trust deliver the goods.

December 8, 2022
Rated 5 out of 5 stars

recommended

1/ the part is working (a hydraulic servo)
2/ the delivery was 5 days, as described

November 30, 2022
Rated 5 out of 5 stars

Wow. Well done.

I couldn’t believe how fast the shipping was. Received in the US via DHL in 3 days from Sweden. Wow. Not to mention that the panel was exactly what I needed in perfect condition. Thanks!

October 10, 2022
Rated 1 out of 5 stars
Autoparts24 logo

Reply from Autoparts24

Dear Customer. Thank you for message. We are always happy to learn how our clients rates us, in order to improve our services. However - we have received no claim from you on this item. Your purchase is covered by the lack of conformity of the Danish Sales and Marketing Act, including the warranty provisions. If you act as a private person, you always have a right of 2 years to complain. You are very welcome to return the item and have your money back. Kind regards AUTOPARTS24

Rated 5 out of 5 stars

2nd hand instrument cluster

Needed urgently an 2nd hand instrument cluster replacement, and found it here @Autoparts24: detailed described and with very clear pictures that showed the part and it's condition.
Ordered it just before mid-night Tuesday/Wednesday with express delivery, and had it in my hands on Thursday early afternoon - and was kept up to date at every step. Part is exactly as described and shown, and all is working fine again.
Great professional service: thanks Autoparts24!

August 30, 2022

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