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Autotrader UK Reviews 

108,304
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 7,136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website's user-friendly interface, noting the straightforward process for creating and editing adverts. Many appreciate the platform's effectiveness in selling vehicles quickly, often within days, and its ability to attract serious buyers. Reviewers value the service for providing good market exposure and a safe selling environment, reducing time-wasters. However, some customers encountered difficulties with the website, such as issues with photo uploads, restrictive editing options, or incorrect automatic assumptions about vehicle details. A few also found the site not always the easiest to navigate, experiencing technical glitches during the listing process.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as easy, simple,... See more

Website

Consumers generally express satisfaction with the website, highlighting its ease of use and intuitive... See more

Product

People report positive experiences with the product, finding it simple to use and effective for selling... See more

Service

Users describe positive interactions with service, with many reviewers reporting quick sales, often within a... See more

Price

Customers had ambiguous experiences with price, with some reviewers finding the advertising costs reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The autoTrader website walked me through creating my add and offered at times to do stages for me. I appreciated having space for many photos and wordage for a generous write up. Although I recom... See more

Rated 5 out of 5 stars

Easy to create advert but needed to reduce the size pf my photos to get below the MB limit. I liked the privacy of email and mobile number from potential buyers. Vehicle sold within 4 days. I got twic... See more

Rated 5 out of 5 stars

It was pretty straightforward creating my advert. Also Autotrader came up with an estimated value for the car which was pretty good as well though I did reduce this as I thought it a bit high based on... See more

Rated 5 out of 5 stars

Another positive experience selling through Autotrader. Thank you! This time it was a motorcycle and not a car. Good communication facilitated with the buyer who travelled down by train to view... See more


Company details

  1. Online Marketplace

About Autotrader UK

Written by the company

Auto Trader make it easier to buy and sell vehicles online. Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available. Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.

Auto Trader

Written by the company

Auto Trader has been around since 1977, helping over half a million people sell their car each year!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

108K reviews

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4.6

All reviews

(108,304)

6,855 reviews in the last 12 months

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Rated 1 out of 5 stars

So I’m a private seller

So I’m a private seller, not even used their site to sell for 4 years, yet their algorithms appear to have identified me as a trade seller. This required me to have to send V5 docs, driving licence before being able to add a listing. Issues are with this, it took 7 days to hear back from them to advise they were happy to allow me to list privately, giving me 48 hours to list, when I was out of the country. Then when I wanted to renew the same advert, the documents were requested again, requiring a 30 min phone call after holding, to tell them they already had my documents. I advised them on the phone I’m a private seller and the experience in which I’m expected to jump through hoops, due to their clearly faulty algorithm isn’t the experience a customer should have to go through. Apparently despite my confirming, they aren’t able to change anything effectively calling me a liar. A real shame, as they appear very dismissive to the customer journey they are putting people through.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent.

Sold my van quickly with my Autotrader advert. Plenty of interest & no scam calls.

July 16, 2026

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