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Autotrader UK Reviews 

108,482
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 7,115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the platform straightforward and easy to use for creating and managing advertisements, often highlighting the intuitive website design and simple photo uploading. Many people successfully sold their vehicles quickly, sometimes within hours or days, and frequently achieved prices higher than expected. Reviewers also appreciated the service, noting helpful staff and features that attract serious buyers and enhance safety through screening. However, some customers noted concerns regarding pricing, feeling advertising costs were high or recommended selling prices unrealistic. A few also encountered unsuitable contacts or time-wasters, or experienced technical glitches during the ad creation process.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the process of placing an ad,... See more

Website

Consumers find the website to be positive, highlighting its ease of use for setting up and managing ads, with... See more

Product

Customers had positive experiences with the product, finding it simple to use and effective for selling... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction and recommending the... See more

Price

People report ambiguous experiences with price, with many reviewers finding the pricing for adverts to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Advertisement place at Midday and sold within hours to local buyer. Lots of calls although some were suspicious and clearly traders acting as private buyers in my opinion. Happy that such a great litt... See more

Rated 5 out of 5 stars

The process of placing an ad is very straightforward and you get a lot of people viewing. We sold to a private buyer in less than a week for significantly more than we were offered by online car buyin... See more

Rated 5 out of 5 stars

The autoTrader website walked me through creating my add and offered at times to do stages for me. I appreciated having space for many photos and wordage for a generous write up. Although I recom... See more

Rated 5 out of 5 stars

Easy to use,place and edit the advertisment. We had the advertise until it was sold package, which was a good choice because it did take a couple of months to sell the car. Auto trader messaged after... See more


Company details

  1. Online Marketplace

About Autotrader UK

Written by the company

Auto Trader make it easier to buy and sell vehicles online. Get a free valuation and list your car for sale today. With an audience of millions, it’s the easy way to sell your car. Looking for a guaranteed sale? Trade it today with part-exchange and instant cash offers available. Then find your next car with Auto Trader UK, Britain’s Biggest Matchmaker. Browse brand-new and used cars, and shop in confidence with expert reviews, handy tools and vehicle checks available. With more choice than any other site, you’ll find the perfect car for you.

Auto Trader

Written by the company

Auto Trader has been around since 1977, helping over half a million people sell their car each year!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

108K reviews

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4.6

All reviews

(108,482)

7,037 reviews in the last 12 months

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Rated 5 out of 5 stars

Vehicle sold

Chose to pay the price to advertise until vehicle sold & within 5 weeks the car sold! Nice & easy process to make the ad & edit when necessary.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

I sold my car to a private buyer

I sold my car to a private buyer, which was advertised through Auto-trader,
Thanks for all your help in showcasing my vehicle and prompting a number of of genuine enquiries
Definitely would recommend this site.

July 21, 2026
Rated 1 out of 5 stars

Autotrader leasing - the worst customer experience ever

Placed an order for a vehicle that was showing as in stock on the website and available in multiple colours at a very reasonable price. Within 2 days, Autotrader Leasing had called me to confirm that my finance application had been approved and that the vehicle order had been placed. Over the next three weeks, they told me three times that the colour I selected was out of stock and they’d have to order a different colour. A manager told me on two occasions that that they would call me back within a certain timescale, and never did. After almost a dozen phone calls to chase them up, they finally told me that the vehicle I ordered almost three weeks ago was out of stock and not available at the agreed price. So overall, they falsely advertise available vehicles on their website at the wrong prices, make false assurances to contact you back, and leave you left in the dark for days on end about whether or not you will actually get the vehicle you’ve gone through many steps to order. I actually think they got off lightly as another person might have been far more angry and abrupt towards them than I was. So now after three weeks I’m back to square one. The worst customer experience I’ve ever had.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy sale.

Advertisement place at Midday and sold within hours to local buyer. Lots of calls although some were suspicious and clearly traders acting as private buyers in my opinion. Happy that such a great little car will provide someone else with years of great motoring. Thank you

July 21, 2026
Rated 4 out of 5 stars

Easy and efficient, but limits on text & photos didn’t work well

Easy and efficient. But the word count still kept excluding text even when it was saying it was below the Max of 2500 characters.
It also said I could load 20 photos, but it would only load 4. And I couldn’t see why. Nor how I could reduce the image size if that was a problem.
It would also be useful if you could assure us that the location data of photos was blocked.

July 21, 2026
Rated 1 out of 5 stars

Full of time wasters and traders trying…

Full of time wasters and traders trying to offer rock bottom, sold to WBAC for much more without any hassle and endless annoying calls and emails

May 22, 2026
Autotrader UK logo

Reply from Autotrader UK

Thank you for taking the time to leave a review, Gary.

I appreciate that it can be frustrating when you haven't heard from as many sellers as you'd hoped for or received genuine enquiries.

As an advertising platform, we sadly cannot control or guarantee the enquiries you receive for your advert.

We also have automatic checks in place to prevent scam callers as much as possible, and we also have manual checks in place to ensure that we do our best to maintain our website as a safe space for all users.

Also, congratulations on the sale! Even if it wasn't through Autotrader, it's good to hear that you were able to sell your vehicle.

Many thanks,
Thanasis

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