AV4Home Reviews 

266
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

AV4home are just the most amazing company I have ever made an online purchase from. Their prizes simply cannot compare to other companies, they are unbelievably cheap. I purchased a beautiful tv cabin... See more

Rated 5 out of 5 stars

In fact this was the third Multibrackets swing arm bracket I've bought (last one for my son) It's the only bracket I could find that lets you position the TV oriented towards the viewer, and yet easil... See more

Rated 5 out of 5 stars

Purchased Maja Club Computer Desk, arrived promptly, however on delivery found to have damaged desk top. Contacted AV4Home and nothing was too much trouble to put this right. Replacement arrived withi... See more

Rated 5 out of 5 stars

I ordered a Frank Olsen lamp table only to find it had a gouge on one side. I gave AV4Home a two stars review on their website explaining the issue. They immediately contacted me to address the issu... See more

Company details

  1. Furniture Store

Information provided by various external sources

Welcome to AV4Home.co.uk, a leading UK supplier of TV Audio Visual Furniture, TV Stands, TV Wall Mounts, cables and accessories. Buy online with confidence or visit our showroom - one of the largest ranges of quality TV Stands and AV Furniture and accessories on show, and in stock in our warehouse, anywhere in the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

266 reviews

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4.6

All reviews

(266)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

AV4home are just the most amazing…

AV4home are just the most amazing company I have ever made an online purchase from. Their prizes simply cannot compare to other companies, they are unbelievably cheap. I purchased a beautiful tv cabinet for £300 less than at other retailers and their service and after sales service are second to none. A wonderful young man called Paul is the nicest sales person I have ever known. Knowledgable, honest and not at all pushy, just enormously helpful. I can’t recommend him or AV4home highly enough.

December 5, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience ++

Great experience - good communication, delivery arranged to suit and when it came really excellent AV cabinet. Would highly recommend this company and look forward to dealing with them again
Richard

October 11, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service - would highly recommend over any larger chain

Recently bought a Teknik office desk from AV4Home. My order was followed by a telephone call to clarify the best date for delivery for me through their specialist courier. Delivery was delayed to suit my schedule, and when their was a minor niggle with one of the parts (not their fault at all), they swiftly arranged for it to be replaced through the supplier. Overall, very pleased with my purchase and personalised customer service to ensure my order suited me perfectly.

Outstanding service from Paul, and would highly recommend AV4Home for any home or office requirements you may have.

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

5 star service. Recommended.

I recently purchased a Alphason Finewoods FW1350-LO/B TV stand from AV4HOME, the service I received in the show room and via email was excellent!
I had a small issue with the Alphason stand, but this sorted very quickly and efficiently buy Paul at AV4HOME and by the people at Alphason who I would also like to thank very much for their excellent service.

I am very happy with the Alphason stand, the build quality and finish are excellent.

I would happily use AV4HOME again, and would recommend them to anyone.

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

Great service from AV4HOME

Great service from AV4HOME, order delivered within two working days. Received follow up call from Paul to check everything was in order. Will use them again and would certainly recommend them.

September 12, 2018
Unprompted review
Rated 5 out of 5 stars

alphason emt 1250xl.

Bought 3 tv units quick delivery and good quality nice to have phone call off Paul to see if all OK thank you.

September 6, 2018
Unprompted review
Rated 5 out of 5 stars

Found the technical & measurement…

Found the technical & measurement details of the tv stand on the website very useful when trying to fit into a fairly tight space. Arrived within 3 days of order. Would definitely use again or recommend.

July 26, 2018
Unprompted review
Rated 2 out of 5 stars

Don't think I'd buy from them again

Bought an AV unit from them, that was clearly reboxed and filthy all over. I can only assume it was an ex display or had been sitting in a warehouse somewhere. I expect pristine as new for a new price. Talked to their team, but wasnt given any suitable explanation as to why, rather a lot of deflection about their suppliers. I only kept it because it wasn't damaged, just filthy. But i dont think id buy from them again if they or their suppliers are trading used goods as new. And yes, to me showroom goods are "used". I gave 2 stars because there wasn't any friction, but their answers as to the goods condition just weren't adequate, therefore overall a poor experience.

July 21, 2018
Unprompted review
AV4Home logo

Reply from AV4Home

Our apologies for this issue. Every item listed on our website is brand new and unopened. As per our phone call, your order was dispatched directly from the manufacturer to you. After we contacted you to check if your order had arrived and were informed of the state of the unit we contacted the manufacturer for their comments. They informed us that the unit was not a returned product or an ex-display item and were unable to explain the state of the unit as it arrived with you. I will ask Paul to contact you directly by phone to discuss how you would like to proceed.

Rated 5 out of 5 stars

Alphason Element 2500XL

Just purchased the Alphason Element 2500XL TV unit and can highly recommend both the company and product. The staff proved to be extremely knowledgeable and answered any queires that I had. I also received an after sales call from Paul at AV4Home to check that I was happy with my purchase, which was a nice touch. As for the product, I'm very happy with it. It was simply to assemble, very strong and looks the part.

July 17, 2018
Unprompted review
Rated 5 out of 5 stars

Marlborough computer desk

Product excellent for my needs. Customer services absolutely unbelievable. I accidentally damaged a panel whilst assembling and CS (James) emailed manufacturer and persuaded them to replace panel without cost and shipped it within 7 days without any cost to me.
Manufacturers export agent also excellent, keeping me informed of shipping and even questioned whether I had requested the correct replacement panel. WOW. Amazing!!

February 12, 2018
Unprompted review

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