Avantgardebrands Reviews 

58
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Don't buy from this company it's a scam! I purchased outfits from them they never showed up! I've sent several Emails no answer the courier company does not exist. Worst experience with any company! B... See more

Rated 5 out of 5 stars

Very happy with the Purchase and the gesture of the customer service, my parcel was delayed by 1 day, Customer service team approach me and gave me a genuine reason, I feel happy with the service and... See more

Rated 1 out of 5 stars

Scam website. Everything is heavily overpriced, item descriptions don't match what they're trying to sell. Actually made the mistake of purchasing something from them, item didn't match the descriptio... See more

Rated 1 out of 5 stars

Giving 1 star as you can't say 0, worse than shocking, scam of a company that don't ship items, give you fake tracking codes and when you do finally get to speak to a member of staff about your missin... See more

1.6

Bad

TrustScore 1.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(58)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam website

Scam website. Everything is heavily overpriced, item descriptions don't match what they're trying to sell. Actually made the mistake of purchasing something from them, item didn't match the description yet, upon contacting them they state that it's correct. Avoid at all costs.

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

Awful

Joggers fit fine but the hoodie , what even is this I ordered a medium which is what came but it fits like a xxl how can your sizing be so off , the hoodie is like a wing suit more than anything.
Never had a worse experience with clothing

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

Giving 1 star as you can't say 0

Giving 1 star as you can't say 0, worse than shocking, scam of a company that don't ship items, give you fake tracking codes and when you do finally get to speak to a member of staff about your missing order they are abusive and threatening. AVOID

February 19, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking. Faceless company, scammers, take no liability and left out of pocket by £150. Avoid at all costs.

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

THE 5 STAR REVIEWS ARE ALL LIES

honestly if i had a option to give -10 rating i would...they should just cancel this company horrible product...the worst track suit my skin has every touched....the return process is horrible...horrible company, horrible product, cheap quality....please how on earth does a xl fit like a xs? you guys are deceitful how can you even look at your product and think ''yeah what a beautiful product'' you should acc for the sake of everyone just go on adminstration and just give up honestly your a disgrace

January 8, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!!!!

I ordered from this company on the 10th November. After emailing them many times to find out the where abouts of my order, I've received ZERO response.
Customer service is non existent.
once they have your money they simply do not care!

November 30, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy

I ordered a medium sized coat and they sent a large. Sent many emais to ask for an exhange and nothing received back from them. Very poor service I am not stuck with a coat that doesn't fit.

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience

After a month I am still awaiting a refund for my return. I arranged my own return and followed all the instructions they provided to me. I have had no acknowledgment of my return. They’ve not responded to my email, I’ve messaged them on instagram to al also no reply. I’ve been scammed and it’s not acceptable. The experience has been so bad I’ve even created a TrustPilot account just for them.

October 25, 2023
Unprompted review
Rated 1 out of 5 stars

Getting partially refunded scams

Getting partially refunded for items that are not packed properly. I paid £11.99 and only get a refund of £11.03 its not my fault items was not packed properly and got damaged. That's down to the seller to pack items properly. And trying to sort this on ebay is a drama I don't want to talk to a computer assistant it's useless absolute terrible then ebay runs into a problem and don't work or send pages just scams

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

Scam site?

Ordered three times from them of items that were in stock online only to keep getting my order cancelled every single time. Terrible company. Wouldn’t be surprised if they’re a scam site.

July 6, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from Sophora until…

Do not buy anything from Sophora until you are sure who you know who you are actually buying from. They have ‘trusted’ collaborators like Avant Garde Brands who are not an easy company to deal with. Sophora does not have responsibility over your purchase if fulfilled by third parties. I bought an item that does not fulfil my needs. I need to return it. I spent over an hour trying to get some help from
Sophora, they directed me to Avant Gard but there is no returns page, no label, no information on the package. I have spent so much time researching how to return this item. looks like I will not be able to return it, there is no address, no contact details! Do not buy anything from Sophora until you carefully read who really sells the item and if they have a proper returns system. I have been dealt with very badly by Sophora

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

Very happy with the Purchase and the…

Very happy with the Purchase and the gesture of the customer service, my parcel was delayed by 1 day, Customer service team approach me and gave me a genuine reason, I feel happy with the service and the product which was delivered to me, the product was as described, I will surely purchase again. Thanks

July 6, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Bought an item from this company through feelunique. Item was delivered but not what I expected so wanted to return. No return note was provided in the box and nothing was on feelunique to indicate where to return to. Googled the company and contacted them directly. Took 3 weeks for them to issue me a returns label. I returned item through Evri and the parcel is stuck in their system now as it seems the address they put on returns label was not correct. Tried emailing them about this and still no response 2 weeks later. All round really crap company to do business with so avoid ordering anything from them at all costs!!!

July 4, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look