Avanti Travel Insurance Reviews 

Easy to use website, very competitive prices.

Hi so easy. Realy nice gentleman I spoke to. Felt at ease speaking to him. Think his name was Colin. Would recommend Avantitravel insurance.

Helpful response by staff member to my query. The information was provided quickly, changes made to my policy with a minimum of fuss. The price is competitive
That said I have never had occasion to make a claim... yet!

I did not apply online but via telephone and was not particularly happy with a bit of a pushy sales chap you took all the details but leaving me unclear the cover was what I wanted, anyway, I let it go because I felt I was covered even though he kept giving me negatives. Subsequent conversations with different people but were better and clearly positive. Unfortunately I had to make a claim which I did online and felt straightforward and simple to do. I was then told it would take 10 working days to process the claim. On the 10th day I had an email saying my claim was approved and the sum would be in my account within 2 days.
Bad start, good mid term and a positive finish which at the end of the day is the most important thing.

The staff were very helpful polite and curious.

Operatives patience

Very good to deal with and fairly priced

Easy to fill form in with medical conditions. I had trouble when it came to paying, but they rang me and I was able to pay over the phone.

Lady who dealt with me was professional, patient and very helpful

I phoned Avanti travel insurance to get a quote, the lady I spoke to asked me where I was going, when I said Antigua she did not know what or where it was, I told her it was in the Carribean, bearing in mind her job is quotes for travel insurance I would have thought she would be familiar with it. I had to spell out slowly my name and my husbands name despite having very ordinary names. When it came to medical questions I asked her advice on giving an answer and she got very short (rude) with me and just said when she asks the question I have to answer the exact answer. The reason I phoned up was because it said are you waiting for a scan, my straight answer was no as I have just had a scan but I have not yet had the result so I was unsure if I would be covered not knowing, she just kept saying answer the question very aggressively, her English was very poor. I told her I needed to speak to someone else as I was finding her difficult to talk to and she was making me feel uncomfortable. She put me on hold for so long it was clear she was doing nothing. I phoned back and spoke to someone else so I asked to speak to a supervisor, the person taking the call did not understand the word so I said I want to speak to the person in change, the boss. She said she could not put me through to anyone. Clearly I could not trust taking insurance out with a company that I cant even speak to. I dont understand how they have high ratings.

Very helpful man on the phone and the price was great

Customer service agent was very informative went through every detail clearly and gave me a reasonable quote which I accepted

The ladies I spoke to were very helpful and polite and friendly. My enquiry was sorted and my new policy started. Thank you so much

They were very obliging and prepared to accommodate me

Staff were very helpful, and efficient, I would recommend the company to friends and family.

IT WAS EASY TO GET A TRAVEL INSURANCE I HAVE NOT USED AVANTI BEFORE IT WAS RECOMENDED TO ME BY A TRAVEL AGENT I WILL DAFFINETLY USE AGAIN

Very straight forward and a competitive price too!