Avast Reviews 43,064

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 6,794 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its reliability and effectiveness in keeping their devices secure and virus-free. Many people find the software easy to install, intuitive to use, and appreciate the frequent, useful updates that enhance its functionality. The service is often described as excellent, with consumers highlighting the helpful support and the thoroughness of the analytics provided. However, some customers also noted issues with the subscription process, mentioning unexpected renewals or difficulties managing multiple accounts. A few other people also felt that the product could be intrusive with frequent prompts to purchase additional services, and some experienced a slowdown in their PC's speed after installation.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the effectiveness and reliability of... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease of installation and... See more

Quality

Clients share positive opinions on quality, praising its effectiveness, fast-acting nature, and ability to... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great performance... See more

Subscription

Reviewers express mixed feelings about the subscription process. Many customers report issues with unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Avast Techies are constantly improving security programs. Easily contacted and helpful when glitches arise, which is not often. Sometimes a little enthusiastic with sales but that's not a problem. Goo... See more

Rated 4 out of 5 stars

it used to be hard to simply renew without extra features and price increases, but now it is easy to get all of the features I need

Rated 4 out of 5 stars

Not being a techno buff all I can say is my laptop seems to run smoothly and I assume this is from the protection offered by Avast

Rated 4 out of 5 stars

The stuff works. I don't like the way I'm constantly being fished out to buy additional applications. It signals a kind of salesmanship that doesn't suit a security partner, the way you should percei... See more


Company details

  1. Software Company

Information provided by various external sources

Avast Software (www.avast.com), the global leader in digital security products for consumers and businesses, protects over 400 million people online. Avast offers products under the Avast and AVG brands, that protect people from threats on the internet with one of the most advanced threat detection networks in the world. Avast digital security products for Mobile, PC or Mac are top-ranked and certified by VB100, AV-Comparatives, AV-Test, OPSWAT, ICSA Labs, West Coast Labs and others.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

43K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderfull :D

Time and again, it’s a completely worry-free package—great software, great protection. I think it’s worth every single cent! :D Keep it up!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Avast is a great product

Avast is a great product. It's free version works well for most users. The many optional sections can be upgraded as needed and are handy for many casual users and beginners. I am a computer tech and have used it for a very long time. It is better than many others out there!

May 13, 2026
Unprompted review
Rated 1 out of 5 stars

on 4-17-26my computer has lots of viruses

on 4-17-26
i bought another year of avast and after that i started getting all kinds messages say my window system is getting damaged and the one i had was still goo i just got another year of avast so i wouldnt run out so now it says my computer is damanged i would appreative if you could go in and fix it and if you cant would you please return my money so i could get something else

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

AVAST SCAM

I used them as advised by a friend to remove and stop virus infection warning pop-ups on my computer. There was no virus on my computer, but they charged me $48.08. To stop the pop-ups, they asked me to pay them $150 which I did free after I got instructions from my office IT department. They do not have phone number to claim the money I paid.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Avast is easy

Avast is easy to navigate. Most of the things Avast does for your computer are things you set up in the beginning are automatically done behind the scenes. This allows better productivity. Love it!

May 11, 2026
Unprompted review
Rated 3 out of 5 stars

On the surface Avast is great …

On the surface Avast security programs are great and do the job well.
However, Avast the company is not so good. They'll sell you the same program more than once, even though their own website shows you have already subscribed and paid for it. And, they have no way for someone to communicate their error.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

…Easy Way To Work with Avast

I was totally at ease in working with Avast, the information needed was al at hand, not hard to find! They asked me all the questions I needed to answer in very clear & Pricse wording!

May 11, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look