AV Bristol 

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Rated 1 out of 5 stars

I ordered online a Wharfedale Jade Speaker Set Mid April 2014. I had to make a prepayment via Paypal(over 2400 Pound) because these are "non stock" items and must specially ordered from Wharf... See more

Rated 5 out of 5 stars

Ordered two things from them since Christmas and i can say the service has been first class. Ordered a Denon DM39 over xmas and collected it from the warehouse with no problems. Ordered a Wharfedale s... See more

Rated 5 out of 5 stars

I ordered on Monday and received on Friday, considering the order crossed the Atlantic and the breadth of Canada, cleared customs and arrived at my home on Haida Gwaii before dinner Friday I am astou... See more

Rated 5 out of 5 stars

Website has a user friendly ordering method, order is processed quick and goods are send even faster! Box was packed in a black foil, could be useful for customs etc. while the package was ship... See more

Company details

  1. Electronic Spare Parts and Components Store
  2. Hi-fi shop

Information provided by various external sources

We are a family run company and have over 35 years experience in the industry. We are International Home Audio Specialists, providing leading home audio brands at rock bottom prices with free UK next day delivery on all orders. Order online, call 0800 181 4440 or buy in our store in Bristol.


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Rated 5 out of 5 stars

Customer care at it's best

AV Bristol suffered the slings and arrows of outrageous Internet fortune recently and were inundated with orders at a price which they couldn't possibly fulfil. They dealt with it in exemplary fashion, kept customers informed and offered the products at a the best discount available to them. In my case, the item arrived promptly, coupled with good communications from AV.
I have no doubt that they would be a great outfit to deal with for any AV products.

January 13, 2014
Unprompted review
Rated 5 out of 5 stars

Good retailer - excellent communication

The AR earphones we ordered had been replaced with a new model and the shop phoned me to check if the new spec phones would be OK - and even delivered at the same price as the previous model.

Excellent service - will certainly use again - despite being 280 miles away!

December 25, 2013
Unprompted review
Rated 5 out of 5 stars

Superior service

Very good find, had exactly what I was looking for. I live outside the UK and it's very hard to find suppliers that will send hifi equipment, but my orders arrived in 2 days flat. Service was great, pleasure to do business and will come again.

December 14, 2013
Unprompted review
Rated 4 out of 5 stars

great service from av, let down by parcelforve.

No problem at all with the service from av bristol. prompt replies to telephone and email queries.
Parcelforce took four days for a 24 hour delivery service
Wasted two days waiting in for a delivery that didn't happen.

December 1, 2013
Unprompted review
Rated 5 out of 5 stars

perfect.

I recommend buying this site. I live in Italy the shipping was fast and the goods arrived after 3 days.

November 24, 2013
Unprompted review
Rated 5 out of 5 stars

Fast Fast Fast

I ordered my new speaker stands on a Sunday. They shipped by DHL from Bristol to Gatwick to Brussels to Turku to Helsinki to Järvenpää and arrived at my front door on Wednesday. Fantastic service!

November 22, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I bought a Marantz PM KI Pearl Lite Amp and they shipped it half way around the world to New Zealand. Amp was excellently packaged and arrived in less than a week safe and sound.

Would highly recommend.

November 14, 2013
Unprompted review
Rated 5 out of 5 stars

Very fast shipment

AV Bristol kept their promise of immediate shipping. Not only that, they used a carrier that was really fast: UK to Germany in only two days, that was quicker than many domestic deliveries.

November 12, 2013
Unprompted review
Rated 5 out of 5 stars

Very good and very fast

Ordered on Sundaz arrived on Wednesday (in Germany!) great fast service.
Products as expected - one had only UK power cable, when I asked for a replacement with European this was handled again very fast and easy.

October 30, 2013
Unprompted review
Rated 5 out of 5 stars

Prompt, Helpful & very affordable.

After stumbling across an item that was selling for £10 less on AV Bristol, I managed to get another £40 off from a coupon code, bringing my total costs to below £100 that of the RRP with included delivery. The only problems that I did have were with the delivery, as their chosen Courier (Parcel Force) decided to not leave a calling card when I missed the delivery in the morning. I ended up having to call BristolAV about it. I was pleased to notice that it wasn't an expensive 0845 number, and one of their staff gave me the location of the parcel, the tracking ID and the phone number of the warehouse the package was located in, which was very helpful indeed. After calling Parcel Force and pestering them I found out that my parcel had been dropped off at my "local" post office, so I had the pleasure of lugging a 15kg subwoofer through the centre of town the next day. If they had perhaps used a courier such as DPD I doubt the same problems would have occurred, but hey, it's a free delivery and probably an isolated incident.

October 30, 2013
Unprompted review
Rated 5 out of 5 stars

All rather splendid

I ordered a pair of Wharfedale Anniversary speakers at quite a good price and they arrived very swiftly a few days later . They sound lovely and as j say the whole experience was rather splendid.

October 16, 2013
Unprompted review
Rated 5 out of 5 stars

Speedy

I order my Subwoofer late on the Thursday. They very soon called to advise that the black one wasn't available and had to be ordered in so my order would be one day delayed.
I scheduled for it to be delivered before 12pm and on the Tuesday following the Thursday, it arrived as promised.
Very happy with the service. I also called them to ask about the connection to my stereo system and they advised me which was very useful

October 7, 2013
Unprompted review

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