AV Bristol 

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Rated 1 out of 5 stars

I ordered online a Wharfedale Jade Speaker Set Mid April 2014. I had to make a prepayment via Paypal(over 2400 Pound) because these are "non stock" items and must specially ordered from Wharf... See more

Rated 5 out of 5 stars

Ordered two things from them since Christmas and i can say the service has been first class. Ordered a Denon DM39 over xmas and collected it from the warehouse with no problems. Ordered a Wharfedale s... See more

Rated 5 out of 5 stars

I ordered on Monday and received on Friday, considering the order crossed the Atlantic and the breadth of Canada, cleared customs and arrived at my home on Haida Gwaii before dinner Friday I am astou... See more

Rated 5 out of 5 stars

Website has a user friendly ordering method, order is processed quick and goods are send even faster! Box was packed in a black foil, could be useful for customs etc. while the package was ship... See more

Company details

  1. Electronic Spare Parts and Components Store
  2. Hi-fi shop

Information provided by various external sources

We are a family run company and have over 35 years experience in the industry. We are International Home Audio Specialists, providing leading home audio brands at rock bottom prices with free UK next day delivery on all orders. Order online, call 0800 181 4440 or buy in our store in Bristol.


Contact info

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Rated 4 out of 5 stars

Quick and easy

I found your site on the net, using the term "NAD Blue Ray offer".
You offered a good price. That the delivery costs could be calculated is great.
The deciding factor was that I no delivery fee need to pay. It was easy to order. The delivery was fast. Ordered Thursday and Monday received.
I hope that your company regularly offers such sharp offers. I am Dutch so I search for the lowest price. I have enough confidence in AV Bristol to in the future to purchase an item.

March 3, 2013
Unprompted review
Rated 5 out of 5 stars

Good experience...will return again!

I was recommended by a friend to AV Bristol and was not disappointed.
Communication was very good after I raised an issue. I felt my concern was well managed.
Competitively priced, packaged well and delivered promptly, I would highly recommend dealing with AV Bristol.

I will return!!

February 28, 2013
Unprompted review
Rated 5 out of 5 stars

Will not think for a fraction of a second to recommend AV Bristol

These guys are awesome. I have quite a big order from them and i live in Australia. I was nervous a bit at the start but man they deliver on time and they assist you with any querries without the arrogancy of the pricks down under (who thinks they know it all in terms of audio).

They alse very honest as they told me that one of the speaker would be mid february and that order was made in Mid january. I happened to change my order of speaker and order something else. The refund was like within 1 hour and we negotiated a new quote with discount etc.

These people must stay in business as this is why i will recommend all my friends down under these guys.

February 26, 2013
Unprompted review
Rated 4 out of 5 stars

fast and serious

my 2nd order from France, mail on sunday , delivery on thursday and good price!but no AC adaptator for France (OK for my first order cd Marantz), and it was difficult to understand the real price when I order(€ or £) surprise when I payed!)

February 21, 2013
Unprompted review
Rated 5 out of 5 stars

Perfect, very very friendly contact and very fast shipping

Perfect, very very friendly contact and very fast shipping
Second time: is was also great and perfekt, very, very fast shipping, and really very very friendly contact. I am sorry that we don't have such a good seller with very good prices, friendly contact and fast, safety shipping in germany
I hope everybody understand me right, my englisch is not so good, I am not used to write such things in english. But if you have experience with such a good seller, you have to write your opinion. Thanks for all.
I bought wharfedale diamont 10.0 and 10.0 surround and NAD 557 for my Home cinema, really great for low money a big cinema with perfekt sound and perfect film.(HD-Beamer Beng and Onkoy-AV-Receiver

February 18, 2013
Unprompted review
Rated 5 out of 5 stars

TOP MARKS FOR A TOP COMPANY.

Check out the website !!!
Easy to navigate and very good prices, really liked the ability to select a delivery date and time of my choosing.. Everything worked smoothly after ordering and my speakers turned up exactly when requested on the order !! Brilliant !!
Av answered my emails quickly, cant say what their technical advice is like as I never used it but the certainly hit the nail on the head in everything else so I suspect they will be pretty good at that as well...
Thanks guys...

February 14, 2013
Unprompted review
AV Bristol logo

Reply from AV Bristol

Hi Peter!

Thank you for your kind review, it is very appreciated.

If in the future we can be of any further help please do contact us and we will always be happy to help.
Finally if you wish to make another purchase please contact us direct for the best possible price.

Look forward to your return custom.

Kind Regards,

Jake Emsley
M.D.

Rated 5 out of 5 stars

OUTSTANDING SERVICE!

I ordered on Monday and received on Friday, considering the order crossed the Atlantic and the breadth of Canada, cleared customs and arrived at my home on Haida Gwaii before dinner Friday I am astounded! We usually can't get mail from Vancouver in that time. Every thing arrived safe and sound thanks to the excellent packing and I could not be happier. Well done AV Bristol, well done indeed!

February 14, 2013
Unprompted review
Rated 5 out of 5 stars

WOW!

So happy with the service and extremely quick delivery to Australia. My husband and I just love the music system! Very, very happy thanks!

February 4, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I ordered Wharfedale DX-1 HCP system to Finland. I got a call from bristol, in which they confirmed my order and the colour of the speakers. This I appreciated, making sure that customer gets the product he/she wants. Product was sent by DHL and I got a tracking code. Product came in a week and was what it should have been.

Thank you bristol.

February 2, 2013
Unprompted review
Rated 2 out of 5 stars

Not really satisified

They didn't deliver right colour of Item (subwoofer) I ordered. And I did choose right colour and also on delivery paper is wriiten right colour. But item in packet was different one.

February 1, 2013
Unprompted review
AV Bristol logo

Reply from AV Bristol

Hi,

Thank you kindly for your review as customer feedback is always welcome (good or bad).

However under these circumstances we feel that this review is somewhat unfair as WE did not supply you the incorrect order, our SUPPLIER had supplied the wrong colour within the packaging i.e. the box was labelled with the incorrect colour! We have asked you to return the item for a full refund, exchange or replacement which you have opted not to do as you are happy keeping the current product that has been supplied.

Admittedly we may have been slow on a couple of our responses which has not helped matters, although please remember the time of year this was ordered (December/January is very busy), also see the rest of our reviews which reflect that this was not deliberate on our part and we are always happy to resolve matters with customers.

Now we appreciate that from this review you are not happy and we apologies that you have been let down on this occasion and welcome you to return as a customer, however before you purchase please contact myself direct so that you can obtain the best discounted price.

Kind Regards

Jake Emsley
M.D.

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