Aventura do Brasil Reviews 

Leandro was friendly and down to earth. I felt that he was trying to give us a great experience and not up-sell us any add-ons we did not need. I recommend and cannot wait for our trip.

Leandro helped me plan everything I needed. He made sure that any questions I had or any changes I needed to make in the plans were addressed.

I booked a last-minute vacation to Pantanal and Bonito with Aventura do Brasil, what a great experience! In less than 2 weeks Sandro was able to put together an unforgettable trip. He was quick to respond and very patient and adaptable when I had to make several changes along the way. I would definitely recommend them, especially if you’re not too familiar with Brazil!

Great Brazil trip put together at very short notice: great accommodation, all transfers and flights checked. I can only recommend it! Worth every cent!

Hi, I created a TP account specifically to leave this review. Reviews really aren't my thing, but I'm hoping this will help someone else.

Working with AdB was pleasant enough and my agent, Elisabeth, was very nice and was able to find what I was looking for (a non-touristy deep-jungle adventure for my kids and me to celebrate my 50th birthday).

Thus, this review is more about doing your research and knowing what you're getting into before you go, rather than a scalding indictment of AdB and Elisabeth herself.

Let me skip all the details & TL;DR it for you... My kids got sick, only one recovered in time to go on this trip, but then American Airlines cancelled our flight out only a few hours before takeoff without any other replacement options, killing the entire trip. AdB's refund policy is rigid and pretty brutal, there was an unexpected and poorly explained final quote hike, and I won't use AoB again... although I doubt I would have gotten a much different XP with any other firm.

So, let me sum up what amounts to 'my/your fault' and 'always do your research'...

1. Watch Pricing Changes...

When I initially contacted AdB, we were talking about 5 people going into the Amazon. That very quickly changed (within a couple emails/about a week) when the other two people dropped out. The initial pricing quote I was given jumped by $200+ per person with the final quote.

I was told this was because the initial quote was priced based on the 5, not 3 people. That would have been understandable if we had continued talking about the other two people joining, but we had not for at least a week or two when I received the first quote (never mind the final quote a couple weeks after the first). Only personal/travel docs were ever given for myself and my two kids, not once the other two people.

Thus, I found the $600+ jump in the final quote to be a big surprise and a bit dubious. Not saying it was a purposeful tactic, I was just very surprised that the other two people were still being considered given the (many) emails back and forth never once mentioning their participation post the first week.

Lesson: Be VERY clear communicating any changes and make sure you're getting quoted clearly for exactly what you want.

2. Refund Definitions...

My kids got sick about 6 days out from the trip. I was told because it was outside the 8-day grace period, I'd get only 25% of the amount paid back. My son got well enough to go, but then AA cancelled our initial flight out as mentioned above. This was Sat night just after midnight. I woke up @ 3:45, saw AA's message and immediately started trying to get us on another flight. By 5ish, all options were exhausted and the trip was done. I immediately emailed Elisabeth to let her know we were done without any options - this was a full 17 hours till we were scheduled to touch down in Brazil. I heard nothing back.

On Monday, Elisabeth emailed me and said even though I'd sent the email early on sat morning, she'd been off work and didn't get the email till monday, so the resort had sent the guide to get us at the airport, and thus we're only eligible for a 5% return (~$100).

Net-net, AdB has a very rigid and somewhat brutal return policy. And make sure that you either have direct comms with your lodge/resport to update them, or that your flight doesn't get cancelled over AdB's weekends haha.

I'm sure it's no different than any other firm, but it's definitely something to know about before you book (with any firm, not just them).

I did find the fact that even though I sent my email only a little over an hour after I received the news, the 25% refund wasn't still offered because my email was received, just over the travel agent's weekend. This policy/explanation/action is really what prompted me to waste a further 30 minutes of my life writing this review so that you don't make the same mistakes I did (and I consider myself a very experience Int'l traveler). haha

Lesson: Make sure you read the fine print, understand the refund policies, and ALWAYS get travel insurance on a big trip no matter what (it's worth the $150 - $300 when the S hits the fan)

My Big Net-Net: I'm sure AdB is a fine firm and not unlike any of the others. Whichever firm you work with, find out their policies, communicate very clearly, get trip detail confirmation early and often, and do your DD!

Even though some of this was on me (specificity always!), I don't like ridged policies that don't take into account the firm's own schedules/shortcomings and I also felt a bit duped on the sudden/unexpected price increase. I won't use AdB again when we try to redo our trip back into the amazon.

Hope that helps and happy travels,

From the time we connected about a potential trip until the day we returned from the trip we received such remarkable service! Leandro and team listened to what we were looking for and came back with options and that were an exact match in terms of location, tours and air and car transfers!

On the trip we spent time in several areas of Brazil in each the accommodations were very nice and very safe. In each location we did at least one tour that was set up with Leandro. Each tour and transfer was prompt, safe and super friendly.

If there is any feedback and really more just preparation for anyone thinking of going, is that the tours in Rio and Iguaza were awesome and both guides spoke amazing English which made things much easier for us. In Buzios, the tours did not speak English but a simple use of google translate on the phone and we were all good. All of the tours had such amazing people to help you throughout the process.

I would highly Leandro, Giovanni, Renato and the entire team if you are thinking about going to Brazil for a getaway. They were all great and made the experience great for our trip. We will be recommending this trip for all of friends and family

I have travelled within Brazil. started off from Pantanal then Amazon, Sao luis, Salvador, Rio de Janeiro, Iguazu and finished my trip in Sao paulo. I have had such a great experience in Brazil with Aventura do brasil. every single hotel, guide and places that I visited were great.

If you want a good guide + proper itinerary definitely contact them. you won't regret.

The organizing Aventura do Brasil did with transport, guides, hotels and more, was very, very good. And the guides they arranged for me, was spot on.
I have traveled the world for many years and been to more than 90 countries, and I know that finding the right guide, who understands my strange needs, is not easy. But these guys did!

Christian from Aventura Do Brasil was a very competent consultant. He suggested interesting tours and gave us good tips. We booked an 4-days-Amazonas tour to Turtle Lodge including 1 night stay in the jungle. We slept in hammocks with moskitoe nets - great experience. Swimming in the Amazonas was also great - no Piranhas or big kaimans around :-) Our guide Marcelinho explained a lot and showed us a tarantula during our jungle walk as well as birds, monkeys and a sloth that was very slowly moving in the tree.

A big thank you to you all
Myriam and Daniela

I had wonderful experience at Foz do Iguaçu with our tour guide Mr. Giovanni and our driver Mr. Damian. They’re friendly, knowledgeable and accessible every time we need.
I have nothing to worry along the trip and much easier and faster with their help. It is coordinated and really professional.
Thanks a lot too dedicated to Sarah from Aventura do Brasil for her assistance. She’s really helpful and most important things I’d fast reply from her.
Keep it up the great service. Thank you all.

We have booked a trip to Brazil for July 2019. Until now, we have had only nice things to say about Pascal, quick response time, very accomodating to our wish of changes. It looks to be a good start of an unforgettable trip.