Of the 7 shoes I ordered (all the same size) 3 were too narrow. One had a weird booger on the front. The kicker is, I went to return the 3 only to discover that 1 had to be randomly shipped back a dif... See more
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The Avenue is always prompt sending out my orders. There is no waiting for 2 months onky to find out that the item isn't going to be shipped. The clothes are well packaged so the items arrive intact.... See more
Company replied
Their clothing is cheaply made and often at least 2 sizes larger than stated. They have also been charging me 16.95 a month, I just found it, and for the life of me I can't figure out what for. T... See more
I use to always shop at avenue for my clothes being a bigger girl but have been a bit disappointed that I see about half the clothes they offer now don’t come in all the sizes which I find disappointi... See more
Company replied
Company details
About Avenue
Written by the company
New In Dresses Shoes Lingerie Sale
Contact info
United States
- 1 888 843 2836
- info@avenue.com
- www.avenue.com
2.1
Poor
723 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Avenue
Hi Crystal, we're delighted you appreciate the quality of our styles! Avenue Team
I'm highly satisfied with every…
I'm highly satisfied with every purchases i have made and will continue on purchasing and clothing are great materials on all items.
October 6, 2023
Reply from Avenue
Hi there, we're thrilled to hear you enjoy our styles and materials used! Avenue Team
Quality merchandise and recurved in a…
Quality merchandise and recurved in a timely manner!
October 6, 2023
Reply from Avenue
Hi Carla, we're so thrilled to hear this! Thank you for sharing. Avenue Team
Reply from Avenue
Hi there, we're so happy to hear this! This is what it is all about, providing excellent styles for our amazing customers! Avenue Team
Reply from Avenue
Hi Mary, we're delighted to hear your new items arrived in a timely manner! Avenue Team
First bad experience
I ordered some clearance items and they was not returnable. One of the dresses had not one, but 3-5 black spots that should have been recognized before being shipped. I can't wear it.
September 12, 2023
Reply from Avenue
Hi Evelyn, we're so sorry to hear this was your experience with one of our products! We would love to gather additional information from you regarding this matter so we can assist you accordingly. To facilitate this, we have emailed you! Avenue Team
Great quality
October 6, 2023
Reply from Avenue
Hi Tracy, we're so happy to hear you enjoy the quality of our clothing! Avenue Team
Cute clothes but wish they came in all the sizes
I use to always shop at avenue for my clothes being a bigger girl but have been a bit disappointed that I see about half the clothes they offer now don’t come in all the sizes which I find disappointing for loads of women looking for clothes that fit. Its limited where to buy already. But guess I’m grateful you have the larger sizes you still do
September 8, 2023
Reply from Avenue
Hi Debra, thank you for taking the time to provide us with your feedback! While our brands can differ in the size range available, we have a function that can filter your preferred size! Please rest assured, we will pass this on to the relevant departments. Avenue Team
This is the second time I have a large…
This is the second time I have a large order. The first time I was disappointed with things not fitting and now the second time it is also the same thing. There has also been an issue with dresses not having the seams sewn. Not sure I will be ordering any more.
September 13, 2023
Reply from Avenue
Hi Linda, we're so sorry to hear this has been your experience, this is not the experience we wish for our customers! We would love to assist you further in finding the perfect fit for you, to do so, we have emailed you! Avenue Team
Reply from Avenue
Hi Claudia, we're delighted you love your new dress! Avenue Team
The quality and value of the products…
The quality and value of the products are great. Stylish clothes that do not break the bank.
September 12, 2023
Reply from Avenue
Hi Barbara, we're so happy to hear you're enjoying your shopping experience with us! Avenue Team
Good quality and nice design.
October 6, 2023
Reply from Avenue
Hi Evelyn, we're so thrilled to hear you like our designs! Avenue Team
Fair deal
Price is good for the most part as lve only bought clearance items but l feel the materials are cheap. However it's also all l need for my job.
October 5, 2023
Reply from Avenue
Hi Theresa, here at Avenue it is a priority of ours to ensure we're providing our customers with not only exceptional service but also exceptional quality of clothing! If you have any additional information regarding this we would love to hear it so we can pass it on to the relevant departments! Avenue Team
The fabric quality has decreased over…
The fabric quality has decreased over the last few years. In addition, the tops have gotten much too long in the last few years as well. I've been an avenue shopper since they opened, so I've been a dedicated shopper for many years. I'd also love to see the denim light jeans come back. LOVED THEM!!
October 6, 2023
Reply from Avenue
Hi Lee. Thank you for taking the time to share this feedback, please rest assured it will be passed on to the relevant department! If we can assist in finding the perfect style and fit for you, please don't hesitate to reach out to our amazing Customer Experience Team! Avenue Team
Love your amazing service and the…
Love your amazing service and the quality of the items I've purchased from your store.
October 2, 2023
Reply from Avenue
Hi Toni, we're so happy to hear you love the quality of our items! Avenue Team
Shopped with Avenue for years
Shopped with Avenue for years. I like the sizing feature for each item. Great clothes always something new.
October 2, 2023
Reply from Avenue
Hi Anna, we're so thrilled to hear our sizing feature has been a great help in ensuring your experience is seamless! Avenue Team
The value you get for the price.
October 6, 2023
Reply from Avenue
Hi Lori, we're so happy to hear you're impressed with our items! Avenue Team
I have to be honest
I have to be honest, I miss my Avenue Store to go into and try on. Because of that I do know my sizes. My order on line came in very fast and I’m enjoying them now.
October 6, 2023
Reply from Avenue
Hi Carol, we're thrilled to hear you have found your perfect size with us which creates a seamless experience for you! Avenue Team
Love Avenue
I just love the styles and colors of your tops. Always complimented!
I've never had a shipping issue. Never had to return anything.
October 6, 2023
Reply from Avenue
Hi Sue, we're so delighted to hear you love the range of styles we have on offer! Avenue Team
In style ..
In style ... Great quality ... huge selection...fair prices...awesome sales ...wonderful service
October 6, 2023
Reply from Avenue
Hi Caro, we're so delighted to hear you have had an amazing overall experience while shopping with us! Avenue Team
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