A Vintage Fit Reviews 

91
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the clothing items, noting that the materials feel amazing and the designs offer a wonderful fit. Consumers are also very pleased with the incredibly fast shipping times across orders, allowing them to receive their stylish new outfits without any unnecessary delays. However, some customers also noted frustrating issues with delayed delivery schedules and a lack of clear updates regarding their purchases. Reviewers experienced major difficulties when trying to get assistance, mentioning that support representatives were unresponsive, unhelpful, or extremely slow to reply to emails.

What people talk about most

Product

People report high satisfaction with the product, praising the incredible quality, stunning designs, and... See more

Quality

Consumers find quality to be positive, praising the incredible materials, stunning designs, and top-tier... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. Many reviewers report extreme... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, showing mixed feelings. Many consumers praise the... See more

Order

Users describe ambiguous interactions with order processes, reflecting a mix of unexpected delays and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loveeeeee A Vintage!!! Quality is absolutely amazing and it comes looking 10/10!!! So obsessed with this brand

Rated 5 out of 5 stars

Best customer service ever! Georgia is absolutely incredible and such a kind person! Quality of the material is 10/10 and the fit is like no other!

Rated 5 out of 5 stars

Ordered a belt from here, great quality and had so many compliments on it!!


Company details

  1. Clothing Store
  2. Jeans Shop
  3. Dress Store
  4. Vintage Clothing Store

Written by the company

Based on a love of vintage denim and a struggle to find such fits in the modern world, A VINTAGE FIT was created to combine the two. Offering a range of custom designs, we celebrate nostalgic styles, marrying the past with the present. From women in London, to women all over the world, we introduce a one of a kind, staple wardrobe, tailored just for you.


Contact info

4.0

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(91)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

Delivery is appalling

Delivery is appalling - paid next day delivery and it hasn’t even shipped 2 days later.

This is the second time this has happened and customer service also don’t reply via email!

December 4, 2025
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi,

Thank you for sharing this. We're so sorry to hear that your experience wasn't what you hoped for.

As discussed, for pre-orders, Next Day Delivery activates on the shipment date specified at the point of purchase. For normal orders, the purchase must be placed before 2 pm to qualify for next day delivery.

We understand that these policies can be frustrating and do apologize if you did not receive help as quickly as you would have liked. Our customer service team is committed to responding to all inquiries within 2 working days .

Thank you so much for your feedback.

AVF

Rated 1 out of 5 stars

Bad experience

The jeans look nothing like the photos on the website, a total scam! Tried reaching out to customer service and got the worst attitude from the brand owner, who was very rude and dismissive. A complete waste of money and time. There is also a lot circulating how she was gifted a fake birkin and fake designer bags etc by her ex. Starting to think she is in on scamming with him. Be wary!

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE SEND ME BACK MY MONEY

I ordered a pair of leopard capris for £110 for a special event I was going to. I received a completely different item instead. I contacted their customer service and they replied straight away assuring me that they would re-send the correct order. It has been 5 days and I have not received an update. I emailed them back 3 times and I have been ignored. I commented on their latest Tik-Tok video and they deleted it straight away. They are completely aware of this issue, however, they have no interest in resolving it.

July 18, 2025
Unprompted review
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Reply from A Vintage Fit

Hi Selen,

Once again, we are so sorry that you had this experience and for the inconvenience that the mix-up may have caused.

Our customer service team aims to respond to all inquiries in a timely manner and treat order issues with the utmost care and attention. We were dedicated to resolving your issue and provided you with a full refund, as requested, at the time of the original correspondence.

We appreciate your feedback and apologize again for the frustration this may have caused.

AVF

Rated 1 out of 5 stars

their jeans quality and sizes vary so…

their jeans quality and sizes vary so much, the first pair of jeans i got from them 3 years ago were great - a got a medium (wrong size) and were too big on me, but the quality was fantastic. They told me they dont do returns or credits so I kept them, acknowledging that I ordered the wrong size. Last year, I decided to order from them again, hoping the quality would be as amazing, this time I ordered an XS (again wrong size, their size chart was so confusing). When they came the quality was not as great as the first time, but good. Although they fit tight - they fit! After 1 wear, I go 2 rips in them, after investigating it further, it seemed as though these rips were "fixed" prior to shipping them off to me but was terribly done. With duties and taxes im paying $400 CAD for jeans, I want them to be as expected. I reached out to them with this complaint and photos, not only did they take foreverrrr to get back to me, but nothing "could be done". Now, I find it hard to find thick quality denim, truth be told, AVF has good thick denim. Being naive and too hopeful, I order AGAIN, I ordered a small this time, XS was too tight, M was too big, small must be my sweet spot. when i got them...they were HUGE. They dont even fit around my waist, they're loose on my bum and thighs, completely awful. In addition, the quality was terrible, I could have easily found these jeans at the thrift for 15$. I didnt even bother emailing them as their customer service is actual garbage, now im stuck with these ugly massive jeans. all in all, please don't order from here, there are so many brands that are better and will let you return if they dont fit.

June 3, 2025
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Claire,

Thank you for sharing your feelings. We're so sorry to hear you were disappointed with your experience.

We understand that retail policies can be frustrating, especially with how variable vintage denim can be.

Your feedback is appreciated and we hope you've been able to find a pair you love.

AVF

Rated 1 out of 5 stars

Just scammers

Just scammers. A place called a ‘vintage fit’ selling vintage jeans for premium prices, however anything vintage cannot be returned or exchanged. So if you order a size which you think will fit but actually doesn’t, you’re stuck with it. Will never purchase anything else again

June 5, 2025
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi,

We appreciate you sharing your feelings and are sorry that our returns and exchanges policy was not aligned with your expectations.

This policy is stated at the point of purchase to make customers aware before placing their order. We understand that this policy can be frustrating when trying to find the right fit and we hope that you were able to find a pair you love.

AVF

Rated 5 out of 5 stars

I ordered the patchwork works

I ordered the patchwork work jeans , got them today , they are lovely love them ❤️ and customer service always responded to me , and very polite, thank you am really happy with jeans

March 13, 2025
Unprompted review
Rated 3 out of 5 stars

Customer service and Product quality

I ordered the leather zip up and leather maxi skirt. Both items are very nice quality and honestly look better in person. Something i think the brand could improve on is communication with customers. When I ordered my item the dispatch was for December 30th. However the dispatch date was then changed to January 14th. Which is unfortunate but understandable I wish the brand had reached out to let me know this was happening. I had to reach out to them which is okay however, when I reached out through instagram dm what date I ordered my item with my item number asking why it was not shipped out yet A Vintage Fit got back to me saying “as stated on our website dispatch is out for January 14”. I was confused by this vague response because I assumed that would be the new dispatch dates for orders that came after mine. However my confusion was cleared up through email by A vintage fit. I think the situation could have been avoided if they would send emails out about any order updates or changes. I will say A vintage fit did a good job responding to all my questions and getting back to me especially through email. So I can understand IG dms not being as professional. As I said before the quality of the items are very well made and stunning. But if I were to make a small suggestion I would suggest to add clasps above zippers. Over all A vintage fit Has beautifully made items with customer service that will get back to you if you reach out first which I would suggest if there is a change on their end they should update the customer.

January 13, 2025
Unprompted review
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Reply from A Vintage Fit

Hi Tiffany,

Thank you so much for sharing your experience.

We understand your frustration with not receiving a notification from us about the adjustment of shipping date and take your feedback seriously. Our teams aim to be as proactive as possible and are working to better integrate unexpected changes from our shipping partners into our customer communications.

We're so glad you liked the pieces and found our customer service team to be responsive and helpful.

We hope that we can offer you a smoother experience in the future.

AVF

Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Terrible customer service, I received defected items from them and the sizing was off! When I reached out to them about a return, they wouldn't accept the return even though the items were unworn, and the tags are still attached.

October 1, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Shay,

Thank you for sharing your experience. We're so sorry hear that it did not meet your expectations.

As we discussed, our return policy is stated at the time of purchase to make the customer aware before placing an order.

We understand that this can be frustrating and apologize for any inconvenience or disappointment this may have caused.

AVF

Rated 1 out of 5 stars

I will never ever shop here again

I will never ever shop here again. Terrible brand with terrible customer service. Placed an order for next day delivery and they just refused to send it. I followed up about my order and asked them to cancel if they couldn’t send. Just ending up cancelling and didn’t get the items I wanted. Customer services would just ignore me and fight me in their dms. Very unprofessional!! They only care about models and influencers. 0 stars

September 17, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Naomi,

Thank you for sharing your experience. We're so sorry to hear that it wasn't up to your standard.

We are so sorry that we were not able to offer you the item you had originally purchased and understand how disappointing that must have been. We take responsibility for the way that this was handled and want to assure you that it is our priority to make all of our customers feel cared for. Because your order was delayed due to a stock issue of vintage denim, but had already been pre-ordered, the necessary time to determine that your order could not be fulfilled was longer than it would have been for a traditional order.

We understand that this was not the outcome you had hoped for and are sorry that we were not able to resolve this with you as quickly as you would've liked. We provided opportunities to switch your order for alternative in-stock items and ultimately provided a full refund, as requested.

Once again, we apologize for any frustration or inconvenience this may have caused. We sincerely appreciate your feedback.

AVF

Rated 1 out of 5 stars

Waste of money and rude owner

Waste of money
the owner is rude, selfish and clueless.
Save yourself lots of money and just go to a charity shop and buy some jeans!!
Hopefully this company ceases to exist soon!
Biggest scam company and scammer ever !!

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great fit !

Great shipping time, considering it was shipped from the UK to Canada. I have trouble finding denim that fits and flatters my waist, bum and legs all at once. I knew I was taking a risk given the 4 sizes but I am SO pleased with how they look, I wear them everyday and don’t own a pair that flatters me more. I will be ordering more !

July 9, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Holly,

Thank you so much for your feedback, we are so happy you love your denim! We know they look great on you!

Can't wait to see you in more AVF.

AVF x

Rated 1 out of 5 stars

I think this company needs to read the…

I think this company needs to read the following....
This falls under the Consumer Rights Act 2015 and overrides the retailer’s own returns policy. This would apply if the item:

Isn’t of satisfactory quality

Isn’t as described online

Isn’t fit for purpose

Doesn’t last for a reasonable amount of time.

I get two jeans are described as not the same but come on. This is like buying a completely different jean!!!! It's like thinking your buying a porsche and ending up with a Yaris. Literally baffled.

June 24, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Laura,

As per our response to the review you left 3 days ago, this case was reviewed with you and it was confirmed that the item was not faulty.

If you would like to discuss this further with us please do not hesitate to contact us!

AVF x

Rated 1 out of 5 stars

Looks nothing like the images online

Looks nothing like the images online. I get vintage denim is all different but how absolutely no where near to the pictures… even the cuts/holes just weren’t done with any care straight in the bin

June 20, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Alexa,

Thank you for your feedback.

As outlined on our website, distressing is done both by hand and occurs naturally and will vary in position and intensity. The appearance of the distressing also becomes more natural with wear.

Due to the vintage nature of our denim, no two pairs of denim are the same.

Our customer service team would have been more than happy to assist with this concern, please do not hesitate to contact us in future.

AVF x

Rated 5 out of 5 stars

So happy with my new unique denim

I’ve had a good experience with a vintage fit. I ordered the blue reworked skirt, and I love it so much. It’s so unique and sits so well on my figure. I’m quite skinny, and it’s really hard to find a skirt that pops. It’s a great investment to keep in your forever wardrobe - can be dressed up or down! I had my eye on a vintage fit for a long time and I’m glad they delivered!

I needed the skirt in time for my holiday and betty from the customer service team was helpful in providing me with an estimated delivery date. It came a few days earlier than expected!

The only slight downside I’d say is that the denim skirt I received was a little lighter in colour than I would have liked, but this is to be as expected as it is reworked denim and no piece is the same, and overall I am very happy.

Thank you, I’ll definitely be ordering again!

June 17, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Ranvia,

Thank you so much for your lovely review!

We are so happy you've had such a good experience with us and that you are loving your reworked skirt.

We look forward to you shopping with us again soon!

AVF x

Rated 1 out of 5 stars

Waste of money!!! Nothing like the pics they have on the website. Dusty old unfitted jeans.

Waste of money if you want vintage Levi’s look on eBay jeans at a quarter of the cost!! Jeans are dusty looking not vintage they say no returns but why? They are old vintage jeans that you claim to be made to measure - that’s not true and then charging £160!!!! Gutted I ordered and had to wait 2 weeks absolute waste of money. I re ordered some Levi’s from eBay from the US fit perfect for £60. I will try and sell these but I can’t see them selling fast and they won’t resell at anywhere near to the price I paid.

June 7, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi AI,

It is outlined on our website that our denim is not new, it has been in the clothing cycle for a number of years and is pre-loved vintage. We aim to provide denim jeans that have a vintage and pre-loved look whilst also being sustainable.

All of our denim is altered at the waist for a tailored look and our processing times are up to 4 weeks due to this, this is stated clearly on the product page.

We are so sorry that you are dissatisfied with your experience on this occasion and will take your feedback into consideration.

AVF x

Rated 5 out of 5 stars

A Vintage Fit, consider me officially obsessed.

My fur top from them is an absolute dream. It's like wearing a cosy cloud—it's so soft! Perfect for those nights when you want to stand out without even trying. A Vintage Fit, consider me officially obsessed.

May 13, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hey B,

Thank you for sharing your positive experience shopping with us. We are so glad to hear you love our fur collection.

AVF x

Rated 2 out of 5 stars

Not Worth It/ False Advertising

Ordered the classic jean from them about 6 weeks ago and just received them today. While the fit is good (as i'd assume with custom measurements) I was quite disappointed with the quality/colour of the denim. I did want a vintage jean, but the colour is honestly such an ugly washed out bluish grey and is not close at all to the photo. I don't know what to call this but they have the appearance of faded vertical fine lines running down and they not only look old but cheap. I wish they showed more variety on their website and more accurate pictures of the denim because I would not have ordered them if I knew this was the case. Also, although they have express shipping advertised on all of their platforms, they forget to broadcast how long these orders actually take to ship in the first place. After the first few weeks I emailed and received a rude response from the employee telling me to see that their terms and conditions says wait up to 4 weeks. I did not receive a shipping notice until week 5.

April 29, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi May,

Thank you for sharing your experience and I am so sorry to hear about your disappointment with your denim. It is outlined on our website that the image is shown as reference only and the denim wash will vary from pair to pair due to their vintage, unique nature. We will be sure to take on your feedback regarding showing a variety of washes on our website. Thank you for this suggestion.

AVF x

Rated 1 out of 5 stars

Hole between legs on those jeans

Once I ordered jeans from them, when they arrived I tried them on and right in the place between my legs there was a huge hole where my underwear was visible. When I contacted them they said they couldn’t do anything because it was “vintage denim” and that this happens, no refund. I understand that it is vintage, but how can you send jeans with a huge hole between the legs?

April 25, 2023
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hey Dasha,

Thank you for sharing your experience shopping with us and I am so sorry to hear about the issue with your denim. Due to the nature of pre-loved denim, it can often feature small signs of natural distressing or imperfections as shown on our website. Our team quality check all pieces to ensure any areas such as these would not interfere with the overall wear of the jeans. We will take your feedback onboard for future.

AVF x

Rated 5 out of 5 stars

Ordered a fur jacket and a pair of…

Ordered a fur jacket and a pair of custom jeans for my girlfriend and she loves them both!

April 15, 2024
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hey Ferg,

Thank you for sharing your experience shopping with us. We are so glad to hear your girlfriend loves our custom pieces!

AVF x

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