A Vintage Fit Reviews 

91
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the clothing items, noting that the materials feel amazing and the designs offer a wonderful fit. Consumers are also very pleased with the incredibly fast shipping times across orders, allowing them to receive their stylish new outfits without any unnecessary delays. However, some customers also noted frustrating issues with delayed delivery schedules and a lack of clear updates regarding their purchases. Reviewers experienced major difficulties when trying to get assistance, mentioning that support representatives were unresponsive, unhelpful, or extremely slow to reply to emails.

What people talk about most

Product

People report high satisfaction with the product, praising the incredible quality, stunning designs, and... See more

Quality

Consumers find quality to be positive, praising the incredible materials, stunning designs, and top-tier... See more

Customer service

Customers consistently note ambiguous experiences with customer_service. Many reviewers report extreme... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, showing mixed feelings. Many consumers praise the... See more

Order

Users describe ambiguous interactions with order processes, reflecting a mix of unexpected delays and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely loveeeeee A Vintage!!! Quality is absolutely amazing and it comes looking 10/10!!! So obsessed with this brand

Rated 5 out of 5 stars

Best customer service ever! Georgia is absolutely incredible and such a kind person! Quality of the material is 10/10 and the fit is like no other!

Rated 5 out of 5 stars

Ordered a belt from here, great quality and had so many compliments on it!!


Company details

  1. Clothing Store
  2. Jeans Shop
  3. Dress Store
  4. Vintage Clothing Store

Written by the company

Based on a love of vintage denim and a struggle to find such fits in the modern world, A VINTAGE FIT was created to combine the two. Offering a range of custom designs, we celebrate nostalgic styles, marrying the past with the present. From women in London, to women all over the world, we introduce a one of a kind, staple wardrobe, tailored just for you.


Contact info

4.0

Great

TrustScore 4 out of 5

91 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.0

All reviews

(91)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

Honestly by far the most disappointing…

Honestly by far the most disappointing brand I’ve ever purchased from. £200 boots to arrive after 6 weeks falling apart, not cut to actually fit the black boot underneath and all the glue coming off the boots. They even said I could have £5 back for postage, £5? It’s cost me £7 to send them back and you sent me boots that are falling apart if anything you can give me my full refund for the posting back. Looking at there reviews below there customers mean nothing because of the clout from there influencers. I wonder if they sent their influencers tartan Seemed boots with the jeans fabric falling off , big chunks of glue everywhere and the jean fabric not even cut correctly. Disappointing is an understatement, these look like they took someone 15 mins to make yet I waited 6 weeks.

May 12, 2023
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Siobhan,

We apologise for your dissatisfaction on this occasion.

This item had a 4 week processing time as outlined on our website, however unfortunately it seems there was a slight delay with this order.

Unfortunately, this item was recalled due to a supply error hence the fault with the boots. This meant that of course a resolution was found whereby the item was returned for refund.

The postage refund is calculated fairly depending on the customer location, rates and size of the package.

AVF x

Rated 1 out of 5 stars

AVOID AVOID AVOID!!!!! WORST COMPANY EVER

SUMMARY: They sent me STAINED jeans which I sent back, and then 3 months after chasing them for my order, they sent me jeans in the WRONG SIZE, COLOUR and WASH and REFUSED a refund.

Where do I start!!! (I ordered the classic jeans & the grey jeans). First of all they sent me STAINED classic jeans, which I was then made to feel as though I stained myself. After a long back-and-forth, I sent back the jeans for an exchange of un-stained jeans (which I should’ve received in the first place), as they were adamant that they could not honour me a refund, despite such an embarrassing mistake on their end for a first-time buyer.

3 months later, I still hadn’t received either of the 2 pair of jeans that I ordered. They said there was a ‘delay’ in the grey denim, which I had to push for a refund for. After extensively chasing on the classic jeans, I then received them 3 months later in the WRONG SIZE, and in a completely different COLOUR and WASH to the first pair of classic jeans that I initially received, and as is listed on their website and social media. I was then made to feel delusional by the customer service team when I flagged this, despite sending a side-by-side comparison photo of the two jeans which are evidently of different denim materials entirely.

It is clear that this company just care about their reputation with influencers and how they appear on social media, and don’t care to satisfy, redeem or value their customers who pay with their hard-earned money.

This has categorically been the most shocking, draining and unfair customer experience that I have ever had to endure. I honestly don’t know how they have gotten away with treating their customers like this, and I am still £110 down for an order from December 2022 which I have nothing to show for.

March 5, 2023
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Maria,

We are very sorry that you were dissatisfied with your experience with us.

As outlined on our website, our denim is vintage and therefore no two items are the same and can vary in wash and natural distressing due to being pre-loved.

We apologise for any inconvenience caused to you on this occasion and we have since improved our processing times, communication and item descriptions to combat disappointment such as this.

AVF x

Rated 5 out of 5 stars

Jeans that actually fit your body!

Finally a pair of jeans I can wear that fit like a glove! I absolutely love this brand and everything that I have received from them. They are the perfect fit and I’m so happy. Worth every penny.

August 20, 2022
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Yasmin,

Thank you so much for your kind words, we are so glad you love your denim.

AVF x

Rated 5 out of 5 stars

I just got some of the cargos from here…

I just got some of the cargos from here and had to leave a review they were so good, need them in every color😍

August 20, 2022
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Cindy,

Thank you so much, we are so happy you love the cargos!

AVF x

Rated 5 out of 5 stars

The best jeans I’ve ever bought

The best jeans I’ve ever bought! They fit so perfect and I’m obsessed with the style, will definitely be buying more

August 20, 2022
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Ellie,

We are so glad you love your jeans, thank you for your kind words!

AVF x

Rated 2 out of 5 stars

Not worth your time or money

I wanted to support this brand but their lack of action is why i cancelled my order. My pre-order item was taking over 9 weeks to ship (which was understandable as its stated on their site), but I found a cheaper pair on Amazon so I cancelled my order. After requesting a refund, it took over a week to receive an email confirmation (I had to send another email to receive a confirmation) and i STILL dont have my money back.

June 23, 2022
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Shai,

Thank you for your feedback.

After a refund is processed, it can take up to 2 weeks depending on your bank for this to be credited into your account.

We apologise for any inconvenience caused.

AVF x

Rated 5 out of 5 stars

The best place to buy vintage Levi’s

The best place to buy vintage Levi’s! I can never find jeans that fit my waist and hips, so was absolutely delighted to discover this website which alter them for you. They arrived much quicker than I had expected and I’ve received so many compliments that I’ve just ordered a second pair in white. I can’t recommend this company highly enough!

August 4, 2021
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Mia,

We are so glad that you love your denim, thank you so much for your feedback!

AVF x

Rated 1 out of 5 stars

DO NOT BUY FROM HERE

Whatever you do, DO NOT ORDER JEANS FROM HERE! I thought a brand being endorsed by someone as high profile as Molly-Mae would have some sort of standard and professionalism in how they are as a brand and the quality of the products they provide. Not only did my jeans take 3x longer than the stated 7 working days, to the jeans arriving eventually today and being damaged! They have arrived with a rip from top of the zip to the bottom of the zip, which is outrageous. I understand they are VINTAGE jeans but vintage should not mean DAMAGED. I thought I’d treat myself to a nice pair of jeans, but I believe I’m not the only one with this issue as Molly-Mae has now deleted the original post. I don’t know what to do as they make it very clear they won’t except refunds or returns and i’m left with shreds of denim for the grand total of £155

August 2, 2021
Unprompted review
A Vintage Fit logo

Reply from A Vintage Fit

Hi Mary,

Thank you for your feedback.

We are so sorry about your experience with us on this occasion.

Due to the vintage nature of our custom denim, each item may have some evidence of natural distressing and signs of wear.

However, we have since improved our processing times, customer communication and stock quality.

We apologise for any inconvenience caused and hope you will shop with us again in future.

AVF x

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