Avocado Ninja Reviews 

260
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I am so pleased my husband attended a bio hack conference show back in 2023 and discovered these little pots of gold for me whilst I was on a healing journey. I had read so much about the benefits of... See more

Rated 1 out of 5 stars

Ordered sprout shots in March. Still waiting after multiple chummy emails. I'd have been happier with 'yep, we've got some cash/product flow problems'. Not the degree of honesty I would expect... See more

Rated 5 out of 5 stars

Avocado Ninja provides genuinely excellent customer service. I receive speedy, polite, and friendly replies every time I get in touch. I also love (and have absolute faith in) their products. My parti... See more

Rated 5 out of 5 stars

How very simple and easy - it takes only seconds each morning, but lasts hours throughout the day!- ninja filter water, poured into avocado ninja carry flask with a couple of aqua Rx for boosting ener... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Wellness Program

Written by the company

Avocado Ninja is where we have put everything in one place, all the practices, tools, tech, supplements to support you on your journey to optimal health and your ultimate life.


Contact info

3.9

Great

TrustScore 4 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(260)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer care

Ordered my pHour Salts and 4 bottles, had an email stating it had been sent but never arrived. Contacted customer care who looked into it for me, and it had been a problem at the post office.
They dispatched the items again, and I received it the very next day.
Its nice to know that any problems Avocado Ninja customer care are on top of their game

December 11, 2024
Unprompted review
Rated 4 out of 5 stars

I love their Wheatgrass shots

I love their Wheatgrass shots - they really help to detox, sleep better and general wellbeing. There were a few delivery issues but they were handled so well I would definitely order from them again - repeat customer for sure! Exceptional customer service and comms from Holly.

October 20, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Hi Colin,

Thank you so much for your kind words! 😊 I’m really sorry for the initial hiccup with your order, but I’m so glad we could get it sorted quickly for you. We always want to make sure our customers are looked after, so it’s great to hear you felt that way!

Enjoy your pHour Salts, and if you ever need anything, you know where to find us. Wishing you great health and energy! ✨💚

Holly 😊

Rated 5 out of 5 stars

Brocolli Sprout Juice

I have been using Brocolli Sprout for 2 years and it has made a huge difference for my son, as no matter how much Brocolli he eats isn't as beneficial as these brilliant shots!

Also whenever I reach out to the company they are very quick to reply, thank you Phil.

September 4, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Hi Lynne,

Thank you so much for your lovely review! 😊 It’s amazing to hear how much of a difference the Broccoli Sprout Juice has made for your son—those little shots really do pack a powerful punch! 🌱💪

We always aim to respond quickly and be as helpful as possible, so I’m really glad you’ve had a great experience with us. Thanks again for your support—it truly means the world!

Wishing you and your son great health and happiness! ✨

Holly 😊

Rated 5 out of 5 stars

Excellent customer service and products

I have been using the AN water filter for a few years and it really works well. Our tap water tastes of chemicals plus the water filter is quick and lasts a long time. It’s usually ready for a change by the time it’s been in 90 days. Customer service is excellent and I’ve had a free filter when an extra one was sent to me in error. Very generous. I would recommend this jug. I would like to have something like this installed under the sink so we don’t need to keep filling the jug!

August 30, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Hi Linda,

Thank you so much for your kind words! 😊 It’s brilliant to hear how well the Ninja Jug is working for you—clean, great-tasting water makes such a difference! 💧 And yes, the filters are designed to last a solid 90 days, so it’s great to know you’re getting the full benefit.

Wishing you continued health and hydration! ✨

Holly 😊

Rated 5 out of 5 stars

I’ve been using Avocado Ninja water…

I’ve been using Avocado Ninja water filters for years. I can taste the chlorine in tap water and managed to transmit H.Pylori through tap water too which has been horrible on my digestion. It’s so important to know i’m getting clean filtered water with all the minerals still remaining. Phil from customer support has been brilliant!

August 21, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Hi Faye,

Thank you so much for sharing your experience! 😊 It’s amazing how much of a difference clean, filtered water can make, and I’m so glad the Ninja Jug has helped you avoid the nasties while keeping all the good minerals in! 💧

I’m sorry to hear about the H. Pylori—it sounds like you’ve been through a tough time! But knowing you now have properly filtered water must be such a relief.

Wishing you great health and happy digestion! ✨

Holly 😊

Rated 5 out of 5 stars

Amazing customer service (and products).

Amazing customer service (and products).

June 4, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Hi Giles,

Thank you so much for your kind words! 😊 It’s fantastic to hear that you’re happy with both our products and our customer service—that really means a lot to us!

If you ever need anything, you know where to find us. Wishing you great health and happiness! 💚✨

Holly 😊

Rated 5 out of 5 stars

First class purchasing experience

I've been ordering from this company for over a decade and what has kept me going back is the quality of the products on offer and excellent customer care. Phil emails back promptly and is always available to offer advice/come up with solutions. Will no doubt continue purchasing from Ninja for another decade.

May 17, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you so much for your amazing review and for being a loyal customer for over a decade! 🌟

Your continued trust and support mean the world to us. It's fantastic to hear that you value the quality of our products and our customer care. We're always here to help and offer advice whenever you need it.

Looking forward to serving you for another decade and beyond!

Best wishes, Phil 🥑💧🥷

Rated 5 out of 5 stars

Very quick delivery and super helpful…

Very quick delivery and super helpful when I couldn’t work out how to remove the inner jug (you squeeze the side btw!) thanks Phil!

May 16, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Hi,

Thank you so much for your lovely review! 😊

I'm glad to hear that your delivery was quick and that I could help you with the Ninja Jug. Those little details can sometimes be tricky!

If you ever need anything else, just give me a shout.

Best wishes, Phil 🥑💧🥷

Rated 5 out of 5 stars

Really great products backed up by…

Really great products backed up by quality science and research. Customer service is excellent.

May 2, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you for your fantastic review! 🌟

I’m thrilled to hear that you appreciate the quality and science behind our products, and that you’ve had a great experience with our customer service.

Your support means a lot to us!

Best wishes, Phil 🥑💧🥷

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
Thank you.

May 6, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you so much for your kind words! 😊

I’m delighted to hear that you had an excellent experience with our customer service. We're always here to help.

Best wishes, Phil 🥑💧🥷

Rated 5 out of 5 stars

Fantastic customer service

The customer service is fantastic. Always answer emails promptly and always advise when subscriptions are due to be sent. I recently asked for a product to be held back as I would be on holiday and they duly obliged. Thank you

May 1, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you for your wonderful review! 🌟

I'm delighted to hear that you had a great experience with our customer service. We're always here to help and make sure everything runs smoothly, even when you're on holiday. 😊

Thank you for your continued support!

Best wishes, Phil 🥑💧🥷

Rated 5 out of 5 stars

I reached out to Avocado Ninja after I needed a extra part for my Ultrastream

I reached out to Avocado Ninja after buying an ultrastream.Phil was extremely helpful with my issue and promptly sent out a part so I could complete my installation.Everything went together like a breeze.We now have beautiful tasting alkaline water in our home.
Having owned an ultrastream these past ten years I would recommend it as a great product as part of a healthy lifestyle and with the back up of Phil and all the team at Avocado Ninja You can't go wrong.Many thanks.

April 10, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you so much for your fantastic review! 🌟

I'm thrilled to hear that your installation went smoothly and that you're enjoying beautiful tasting alkaline water at home. It's wonderful to know that the UltraStream has been a part of your healthy lifestyle for the past ten years.

Your recommendation means a lot to us, and we're always here to support you. Many thanks for your kind words!

Best wishes,

Phil 🥑💧🥷 and the Avocado Ninja Team

Rated 5 out of 5 stars

The team are extremely helpful

The team are extremely helpful. I ordered my products and they arrived swiftly the next day with no issues. When you email the company, the founder Phill is always prompt in responding to any queries. I have ordered from the company so many products and they truly offer the most amazing heal products on the market.

April 30, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you so much for your wonderful review! 🌟

I'm delighted to hear that your order arrived swiftly and without any issues. It's always a pleasure to assist with any queries you have, and I'm thrilled to know that you find our products to be truly amazing and healing.

Your continued support means the world to us!

Best wishes, Phil 🥑💧🥷

Rated 5 out of 5 stars

I have been a customer for some years…

I have been a customer for some years and have always received great service

April 8, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you for your kind review and for being a loyal customer over the years! 😊

It's fantastic to hear that you've consistently received great service from us. Your continued support is greatly appreciated.

Best wishes, Phil 🥑💧🥷

Rated 5 out of 5 stars

Exceptionally Tasty Exhale Coffee

Since writing about the exceptional customer service I experienced from Avocado Ninja regarding my Exhale coffee order, I now want to say how delightfully silky smooth and tasty it is.
With the added bonus of it being mould and toxin free, organic and high in antioxidants and polyphenol, a definite winner for me.

March 24, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Your message has absolutely made my day! 😄☕ It's music to my ears hearing how much you're enjoying your Exhale coffee. There's nothing like a cup of silky smooth, tasty coffee to start the day on a high note, and knowing you're experiencing that joy with our brew is just fantastic!

The fact that Exhale is mould and toxin-free, organic, and packed with antioxidants and polyphenols makes it a cup above the rest, doesn't it? It's all about enjoying those delicious moments in life while still making choices that support our optimal health. 🌱💫

I’m thrilled that it's hit the spot for you, and it's a definite winner in your book. It’s these types of choices that can make a big difference to our well-being, and kudos to you for choosing the best for your body.

Jill, your ongoing support and enthusiasm are so appreciated. If you ever have more insights to share, fancy trying something new, or just want to chat about the latest in optimal health, you know where to find me!

Here’s to many more delightful cups of coffee and to your unbeatable taste in picking winners! Keep enjoying those wonderful moments. 🥳☕💚

Wishing you all the best for a fabulous day filled with smiles and superb coffee,

Rated 5 out of 5 stars

Best water filter jug on the market

I was diagnosed several years ago with a virus that once in your body stays for life. The effects of this are similar to Fibromyalgia, Lyme Disease, ME and is completely debilitating. The Doctor said "there is no cure or medication you just have to manage your lifestyle as best you can. I have always been health conscious and so went to my local independent Health Shop, where the new all about the virus and told me my immune system was overloaded with all the additives, preservatives, etc that we all consume. They put me on Cats Claw and several other supplements and told me to ditch Dairy, Wheat & Gluten as it takes the body a very long time to process these. The other important bit of info was to stop drinking tap water and to invest in a really good water filter jug. I'd had these in the past mainly Brita but not liked the aftertaste from them. I did hours of research until I found Advocado Ninja and after researching what the filters do and reading the many reviews I have now had two jugs for several years and recommended to all my friends. I even take one wherever we go on holiday (even to Portugal and used jug to pack delicates lol!). The taste of the water is so good and I can't bear the smell of tap water now as I can smell the chlorine. The service I received from Ninja is excellent. If you are dithering about purchasing, don't hesitate, well worth every penny spent. Mine were purchased back in 2016

March 27, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Wow, I'm absolutely over the moon reading your review! 🌟💚 Your story is both inspiring and empowering, and it truly embodies the journey towards optimal health and wellness. It's heartwarming to know that our Ninja Jug has been a positive force in your journey. Sharing your experience not only supports us but also lights the way for others searching for answers to their own health challenges.

Thank you immensely for taking the time to leave such a glowing review on Trustpilot. Reviews like yours make a massive difference to small businesses like ours, and more importantly, they help spread the word on the importance of making healthier choices - starting with something as fundamental as the water we drink.

Your proactive approach to health, deeply questioning and researching into what truly benefits our bodies, is incredibly inspiring. 🌱 It’s a reminder to us all to not take things at face value but to delve deeper into understanding the true impact of our daily choices. Here’s to many more years of sparkling health, clean water, and shared wisdom.

Rated 5 out of 5 stars

Great customer service and unique items…

Great customer service and unique items in the shop. There are lots of free resources to help with the transition to an alkaline diet. If you encounter any problems, email customer service. They are always polite, kind, and eager to help with problems. They are building a community of customers and reply and deal with customers in a community-oriented manner. They are keen to help people become healthy and offer all the resources they can to make it easy for their customers to adapt to a healthy lifestyle.

March 22, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you ever so much for taking the time to leave such a thoughtful and positive review! We're truly delighted to hear about your great experiences with our customer service and the unique selection in our shop. 😊

At Avocado Ninja, we're genuinely passionate about helping individuals transition to healthier lifestyles, particularly through the empowering benefits of an alkaline diet. It's wonderful to know that our range of free resources has been helpful to you. We believe that making a positive change should be accessible, informative, and, most importantly, achievable for everyone.

Creating a supportive and engaged community around health and wellness is at the heart of what we do. Treating every customer not just as a transaction but as a valued part of our growing family is something we hold dear. Your acknowledgment of our community-oriented approach, combined with our dedication to providing high-quality customer service, really makes all the effort worthwhile. 🌟

We're here to champion your health journey and to provide the resources and support needed to make living a healthy lifestyle as seamless and enjoyable as possible. Knowing that you appreciate our efforts to be polite, kind, and eager to assist fills us with such pride and motivates us to keep enhancing our services.

Your endorsement and recommendation mean everything to us, and we’re excited to continue supporting you and all our amazing customers on the path to optimal health.

Here’s to a long, healthy, and happy journey together! If there’s ever anything you need, we’re just an email or click away. Let’s keep thriving as a community. 💚

Warmest regards and best health,

Rated 1 out of 5 stars

Be careful setting up subscriptions

Be careful setting up subscriptions. Their banner that clearly states "SUBSCRIBE & SAVE 15%" actually only applies to the first payment taken. All subsequent payments taken on subscription are actually full price. This is a shoddy way to treat loyal customers. The banner that states the offer on the site is very misleading as it sounds like a continued discount. The explanation of how it really works is hidden away in their T&Cs. Fair enough, but I think most people would assume a subscription works like it does on other sites.

Won't be using this site again. I will take my custom elsewhere. Feel rather ripped off.

March 22, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

First and foremost, I want to sincerely apologize for any confusion or frustration that our subscription model has caused you. We always aim to be as transparent and customer-focused as possible, so hearing that you've had a negative experience genuinely concerns us. 🙁

I truly appreciate you bringing this to our attention. Our "Subscribe & Save 15%" banner is indeed intended to offer savings on the initial order as a way to introduce our customers to the convenience and benefits of subscription services. We've had this model in place for the last three years without any confusion, and this is genuinely the first time anyone has raised this point. But I completely understand how the distinction between the initial discount and the regular subscription pricing could be clearer.

Your feedback is crucial, and it highlights an area where we could improve our communication to ensure our community fully understands the subscription terms. Going forward, we'll look into how we can make our subscription details more prominent and easy to understand, avoiding any unintentional oversight.

It's never our intention to make anyone feel undervalued or misled, especially our loyal customers who choose to incorporate our products into their regular wellness routine. I'm genuinely sorry you've felt this way and for any inconvenience this misunderstanding may have caused.

Although you've decided to take your custom elsewhere, if there's anything we can do to assist or if you'd consider discussing this further, we're all ears. We're here to support your health journey and would love to restore your faith in Avocado Ninja.

I'm here for you for any further clarification or assistance. Once again, apologies for the upset, and thank you for your honest feedback.

Rated 5 out of 5 stars

Excellent company with great customer…

Excellent company with great customer service. Thanks for the help.

March 11, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you so much for your wonderful feedback and for acknowledging our customer service. We're truly grateful for customers like you who take the time to share their positive experiences. 😊

It's our pleasure to help out and ensure you have the best possible experience with us. Your satisfaction is at the heart of everything we do here at Avocado Ninja.

Should you need any more assistance or have further questions down the line, remember we're just an email away and always eager to support you.

Thanks again for choosing us and for your kind words. We look forward to continuing to serve you!

Best wishes,

Rated 5 out of 5 stars

Amazing customer service

Our filter (which is the best on the market btw) didn’t arrive, but they were incredibly understanding, apologetic and swiftly send out another filter. They’re a great company and highly recommend!

March 12, 2024
Unprompted review
Avocado Ninja logo

Reply from Avocado Ninja

Thank you immensely for your understanding and for taking the time to share your positive experience, despite the initial hiccup with the delivery. 🌟

We're truly sorry for any inconvenience caused by the delay in receiving your filter, but we're over the moon to hear that you found our response and solution satisfactory. Making things right for our customers is our top priority, and your patience and kind words mean the world to us.

Hearing that you consider our filter the best on the market is such a fantastic compliment! We're dedicated to providing top-quality products and ensuring our customers feel supported at every step. 🥇💧

Thank you for recommending us and for being such a valued part of our community. We're here for you anytime you need, whether it's for another filter, some advice, or just a chat about health and wellness.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look