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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the software easy to use, appreciating its functionality for various tasks like audio editing, image conversion, and video editing. People often highlight the suite's ability to handle multiple file types and its smooth operation, with some using it for many years without issues. The batch conversion feature is particularly praised for its speed and reliability. However, a significant number of customers express dissatisfaction with the company's licensing policy, especially regarding 'lifetime' licenses. Many reviewers report being forced to purchase new licenses when upgrading or replacing their computers, despite having previously bought a 'lifetime' or 'unlimited' subscription. Some also find the software's content, such as effects and transitions, to be outdated, and a few mention issues with freezing and crashing.

What people talk about most

Product

Users describe ambiguous interactions with the product, with some reviewers praising it as an excellent suite... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many customers praising the software as easy... See more

Subscription

Consumers find subscription to be ambiguous, with many reporting they purchased a "lifetime" license but... See more

Application

People report ambiguous experiences with the app, with some users highlighting missing features like the... See more

Upgrade

Reviewers highlight negative aspects of upgrading, with many advising against purchasing the software if an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its a pity I have a Windows lifetime license but cannot use this on my MacBook Air m2

Company replied

Rated 4 out of 5 stars

The software is pretty good and easy to use, with (mostly) good results. BUT!!!...My only gripe with this software is that the "Content", such as Video Effects, Transitions etc, is so terribly outdate... See more

Company replied

Rated 5 out of 5 stars

I have used AVS4YOU for well over 10 years now and there are so many go to tools that make life so much easier. The main tool I use is AVS Audio Convertor, and I use this to convert video with soundt... See more

Company replied

Rated 5 out of 5 stars

I am a long time user of both AVS VIDEO and AUDIO editors and these tools are remarkably easy to use and produce high quality videos and audios with minimal effort! I can pick a file be it, JPG,BMP,... See more

Company replied


Company details

  1. Software Company

Written by the company

AVS4YOU is a high-tech multimedia software suite trusted by millions worldwide. Our award-winning products cover video, audio, image, and document processing for both beginners and professionals. AVS4YOU provides a complete set of tools for media conversion, playback, recording, editing, screen capture, and more, so all you can have all essential multimedia programs in one place. With a user-friendly interface, support for 350+ formats and 10+ languages, and regular updates, AVS4YOU combines powerful performance with ease of use, staying at the forefront of audio and video innovation.


Contact info

3.5

Average

TrustScore 3.5 out of 5

979 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Do not waste your money on AVS4YOU

Do not waste your money on AVS4YOU. The licence is linked to the computer, not the user/purchaser. So if you upgrade or have a computer damaged or stolen, you will have to buy a new licence for the new computer. Absolutely ridiculous licence condition.

June 25, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello. It is sad to hear that you've been unsatisfied with AVS4YOU. Please be informed that AVS4YOU License Agreement has not been changed and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. Thank you for your understanding.

Rated 2 out of 5 stars

I paid for my AVS4You software but it's…

I paid for my AVS4You software but it's not very self-explanatory for the user. Initially I am having a huge problem uploading my video through the Video Converter? It keeps saying "ERROR" in the top left corner and "FILE DOES NOT EXIST" in the body upload area.

June 20, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello Nolan, we apologize for the inconveniences. Please contact AVS support team at https://support.avs4you.com/Support.aspx and describe the issue in detail. Our support managers will try to help resolve the issue as soon as possible. We appreciate your cooperation.

Rated 1 out of 5 stars

Absence on MacOS...

Really unfortunate that this software suite is not also offered on MacOS system

June 20, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback. It is sad to hear that you've been unsatisfied with AVS4YOU optionality.

Rated 1 out of 5 stars

Disappointing software with terrible…

Disappointing software with terrible tech support. The program crashed numerous times and the tech support was not timely in responding and them had the same answer, uninstall and reinstall the program.... to no avail. I would not recommend.

May 27, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, we apologize for the inconveniences. It is sad to hear that you've been unsatisfied with AVS products. We kindly recommend that you submit a request in our support system at https://support.avs4you.com/Support.aspx again. Our support managers would be glad to assist you with further steps in resolving the issue as soon as possible. We appreciate your cooperation.

Rated 1 out of 5 stars

It keeps having me download the app but…

It keeps having me download the app but not letting me access the app

May 1, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello. We apologize for the inconveniences. Please contact AVS support team at https://support.avs4you.com/Support.aspx about the issue. Kindly describe the problem in detail attaching screenshots. Our support managers would be glad to assist you.

Rated 5 out of 5 stars

Char

ThanksYouD

April 30, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello! Thank you for your positive comments!

Rated 2 out of 5 stars

I have enjoyed the unlimited for over…

I have enjoyed the unlimited for over 10 years, regardless what "the User Agreement" states now, when I first purchased the "Unlimited", nowhere was it printed that in the event the computer you have your "unlimited" AVS programs on breaks down or fails, you must purchase another "unlimited" license for the replacement desktop or laptop.
Rip off, Unlimited does not mean for the life of the user, it means to the company, life of that one singular computer it is installed on. There are quite a few more updated programs that have a true unlimited and the license is to the user, not that particular hard drive which means it can be installed on a new hard drive in the event the old one dies etc.

April 25, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for your feedback. It is sad to hear that you've been unsatisfied with AVS products. Please be informed, that you can find AVS4YOU License Agreement on our official site: https://www.avs4you.com/license-agreement.aspx . Thank you for your understanding.
Kindly contact our Support Team at https://support.avs4you.com/Support.aspx for further explanations.

Rated 5 out of 5 stars

Everything

Everything

April 17, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback. We appreciate your opinion.

Rated 1 out of 5 stars

Using the small print to trick people!

I agree with all the others who thought that The word "Unlimited" meant just that! But not to AVS4YOU who have RETRO inserted a clause into the T & Cs to say that UNLIMITED means 1 physical computer only for 1 year only.
Even if the clause redefining the word "unlimited" was in the T&Cs it would be overridden by the name of the product "UNLIMITED"
I definitely don't recommend these people.

March 23, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello. Thank you for the review. Please be informed that AVS4YOU License Agreement is not hidden and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. You should accept or reject it while installing AVS programs as well. Thank you for the understanding.

Rated 5 out of 5 stars

The new version of the Video Editor…

For the past years everything has been great.
I had a problem with distortions - I realized it is essential to set the right grafic card 🙂
Now the new version are working great.

March 15, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello! Thank you for the feedback. We do appreciate your cooperation and opinion.

Rated 5 out of 5 stars

You should look no further for your audio or video editing needs

I've had this software for at least 10 years... It is efficient. It is fantastically accurate. I edit sound/ audio files. I edit video. I have used their document converter. Everything in this package for the lifetime price is more than well worth it and every time I get a new computer I buy a new license. I love the fact that none of it is à la carte. You get it all! Transitions editing perks... everything. And every time they update that I get free. I love the fact that I can update all of my programs using their update manager all at the same time and then hit the ground running. I love AVS4you... The date of this review may be this January, but I should have written it at least 10 years ago! I recommend this to everyone ...It does everything that the pro software companies claim to do at a fraction of the price.

January 1, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello! Thank you for your positive comments!

Rated 1 out of 5 stars

I have been using AVS4YOU for many many…

I have been using AVS4YOU for many many years and have successfully moved from machine to machine as they have gone to the computer graveyard. Just purchased a new machine as old one died and am now expected to buy a new licence. They state the the licence has not changed, they are liars, have just become money grabbers and use a bog standard excuse for terrible customer service. Sad as it was a really useful suite of programmes.

February 26, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for your feedback. It is sad to hear that you've been unsatisfied with AVS products. Please be informed, that AVS4YOU License Agreement has not been changed and is always present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx. You also should accept or reject it while installing AVS programs. Thank you for the understanding.

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