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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the software easy to use, appreciating its functionality for various tasks like audio editing, image conversion, and video editing. People often highlight the suite's ability to handle multiple file types and its smooth operation, with some using it for many years without issues. The batch conversion feature is particularly praised for its speed and reliability. However, a significant number of customers express dissatisfaction with the company's licensing policy, especially regarding 'lifetime' licenses. Many reviewers report being forced to purchase new licenses when upgrading or replacing their computers, despite having previously bought a 'lifetime' or 'unlimited' subscription. Some also find the software's content, such as effects and transitions, to be outdated, and a few mention issues with freezing and crashing.

What people talk about most

Product

Users describe ambiguous interactions with the product, with some reviewers praising it as an excellent suite... See more

User experience

Reviewers mention ambiguous feedback about user experience, with many customers praising the software as easy... See more

Subscription

Consumers find subscription to be ambiguous, with many reporting they purchased a "lifetime" license but... See more

Application

People report ambiguous experiences with the app, with some users highlighting missing features like the... See more

Upgrade

Reviewers highlight negative aspects of upgrading, with many advising against purchasing the software if an... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its a pity I have a Windows lifetime license but cannot use this on my MacBook Air m2

Company replied

Rated 4 out of 5 stars

The software is pretty good and easy to use, with (mostly) good results. BUT!!!...My only gripe with this software is that the "Content", such as Video Effects, Transitions etc, is so terribly outdate... See more

Company replied

Rated 5 out of 5 stars

I have used AVS4YOU for well over 10 years now and there are so many go to tools that make life so much easier. The main tool I use is AVS Audio Convertor, and I use this to convert video with soundt... See more

Company replied

Rated 5 out of 5 stars

I am a long time user of both AVS VIDEO and AUDIO editors and these tools are remarkably easy to use and produce high quality videos and audios with minimal effort! I can pick a file be it, JPG,BMP,... See more

Company replied


Company details

  1. Software Company

Written by the company

AVS4YOU is a high-tech multimedia software suite trusted by millions worldwide. Our award-winning products cover video, audio, image, and document processing for both beginners and professionals. AVS4YOU provides a complete set of tools for media conversion, playback, recording, editing, screen capture, and more, so all you can have all essential multimedia programs in one place. With a user-friendly interface, support for 350+ formats and 10+ languages, and regular updates, AVS4YOU combines powerful performance with ease of use, staying at the forefront of audio and video innovation.


Contact info

3.5

Average

TrustScore 3.5 out of 5

979 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

I hate g major 7102.9

I
Hijab I have a few more

February 17, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello. In case you have any questions, feel free to submit a support request at https://support.avs4you.com/Support.aspx. Thank you.

Rated 1 out of 5 stars

Everytime I download Video editor

Everytime I download Video editor, it operates in "SAFE MODE"! Deeming it unusable!!!
Yes, I have/use license key/activation code.
No other avs software does this!
No other software on my laptop does this!!!
I have written to AVS MULTIPLE TIMES WITH NO RESPONSE! THEY NEVER HELP!!!

January 4, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, according to our records you have successfully submitted a support request. The responsible support manager has already answered your question and will send the necessary information again as soon as possible. You will get a reply in the support system https://support.avs4you.com/Support.aspx , to see the full correspondence with the support team, please log into your personal account. Please also check the spam folder for any unreceived emails. We appreciate your cooperation.

Rated 1 out of 5 stars

I bought an unlimited life time…

I bought an unlimited life time license. Now when my old computer gave up and I got a new. I tried to install the program on the new( after deleting the old) . When trying to activate the new, it got rejected. I tried to write the support. They told me that the licens did not work on a new computer. I had to pay for a new license. For me I seemed to be cheating.
My advice for you, stay away from this company.They cheat you!!!

February 1, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello! It is sad to hear that you've been unsatisfied with AVS4YOU. Please be informed, that AVS4YOU License Agreement was not changed and is always present on our official site: https://www.avs4you.com/license-agreement.aspx. Thank you for your understanding. Kindly submit a request in our support system at https://support.avs4you.com/Support.aspx for further assistance.

Rated 3 out of 5 stars

A decent video editor

A decent video editor, ecept the text on the menu is WAAY TOO Small. I have used this software for many years and I don't underestand how you all missed the tiny text issue.

February 10, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback. Please contact AVS support team at https://support.avs4you.com/Support.aspx about the issue. Describe the situation in detail attaching screenshots. We appreciate your cooperation.

Rated 1 out of 5 stars

Purchased an Unlimited license in 2009

Purchased an Unlimited license in 2009. Have been able to move the license to an upgraded PC in the past. I know this is not a 'lifetime' deal, but AVS4YOU you definitely HAVE changed terms which is not on! Now having suffered a catastrophic disk failure I've been forced to move again to a new device. This time however the licence would not install and AVS4YOU are sticking to their position and denying me access. In the meantime I'll use MS Clipchamp and other FREE products.

They win, I lose. AVS4YOU lose

January 22, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello! It is sad to hear that you've been unsatisfied with AVS4YOU. Please be informed that AVS4YOU License Agreement has not been changed and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx.
We kindly ask you to contact AVS support team at https://support.avs4you.com/Support.aspx and describe the issue in detail. Thank you for the cooperation.

Rated 1 out of 5 stars

Used to love my AVS software, Used to

I once held great admiration for my AVS software; for years, it served as my go-to tool for video and audio editing, offering a plethora of helpful software and media tools across three computers. The convenience it provided was unparalleled. Initially, I invested in what was promised to be a LIFETIME license, anticipating its enduring utility for years to come. However, my optimism was short-lived as this supposed "lifetime" license surprisingly lasted a mere 10 years.

Approximately a year ago, I acquired a new computer, envisioning an even more seamless integration with my AVS software. Much to my dismay, avarice took precedence, and the AVS team, regrettably, denied my request to transfer the software and license to my new machine. Instead, they insisted on a new license, negating any understanding for my situation. Despite utilizing the software on a single computer at a time, the purchase of a new machine inexplicably voided my existing license. This was a stark departure from the loyalty I had shown them over the years.

Disheartened by this lack of flexibility, I bid farewell to AVS and sought refuge with another provider. The concept of a "lifetime" license, it seemed, did not align with their business model, leaving me disillusioned. Back when they were distributing the software generously in the early years, I opted to support a burgeoning company by making a purchase. Little did I know that my loyalty would be met with such rigidity. You're welcome, AVS, for the support during your formative years; however, my understanding of "lifetime" evidently differs from yours.

January 19, 2023
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello David. It is sad to hear that you've been unsatisfied with AVS4YOU. We inform you that AVS4YOU License Agreement has not been changed and is present on the official AVS4YOU site: https://www.avs4you.com/license-agreement.aspx.
Please also note, that there are two types of AVS4YOU Subscriptions (1 Year and Unlimited (not a lifetime).
For further assistance please contact AVS4YOU support team at https://support.avs4you.com/Support.aspx .
We appreciate your cooperation.

Rated 1 out of 5 stars

AVS4U life time licence

I have a life time licence for the AVS4U package. the kye is not recognized.

May 12, 2023
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello. Kindly contact our Support Team at https://support.avs4you.com/Support.aspx and describe the issue in detail. We appreciate your cooperation.

Rated 4 out of 5 stars

It's easy to use But lacks AI and can be slow...

It's easy to use and has an old-looking UI design but that doesn't matter as it works and is practical... the colours could be more modern tho... hopefully, version 10 will bring many new features including AI... the editor is slow at loading after cutting/splitting segments in a video which is annoying and slows your editing down... I believe this is because it has to load a thumbnail image for the new segment after being cut, which is slow as it has to find the thumbnail and then apply it... I Wish you could turn off loading thumbnails as they are too small to see anyway...
Also, I wish you could view the video in HD quality and have temporary cache turned on at the same time.
This is clearly not on par with Capcut in terms of features but is better in usability and ease of use.

January 14, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for your detailed and kind review! Your cooperation and opinion are important to us. Please also note, that you are always welcome to submit your suggestions, issues and questions at our Support Team at https://support.avs4you.com/Support.aspx . Thank you.

Rated 5 out of 5 stars

Great software at a fair price

I have been using AVS software for a while and I think it has been working great. Have not found anything better for the same price.

January 14, 2024
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback! We appreciate your opinion and cooperation.

Rated 1 out of 5 stars

AVS refuse to install after pc upgrade

After made a upgrade to my pc that included disc format, avs did no more worked and tried to reinstaled it with my for-life password. Didn´t work , contacted avs and been told that i have it instaled on other computer. As i have only one computer with it, tried to contact second time and they not respond at all. All avs is going to get from me is bad publicity for live. Not honest way of winning money!

December 11, 2023
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello José. It is sad to hear that you've been unsatisfied with AVS products. Please note, a reply is already sent to you, please log into your account in the Support System https://support.avs4you.com/Support.aspx to clarify the issue.

Rated 5 out of 5 stars

Hello

Yes it's great

December 8, 2023
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for the feedback!

Rated 1 out of 5 stars

I renewed my subscription on 170423

I renewed my subscription on 170423

Order reference no.: 208594183
Payment method: Visa/MasterCard
Date/time: April 17, 2023
Order General Total: 94.80 USD

Product name: AVS4YOU Unlimited Subscription
Product code: 604132
Quantity: 1
Price/unit: 79.00 USD
Taxes (VAT): 15.80 USD
Total: 94.80 USD
Activation key : 446f6850-4a00-417c-93ef-17c7852943c1
Order subtotal: 79.00 USD
Order total: 94.80 USD
I had to uninstall today 5 December 2023 as screen capture would not record the sound only the pictures. All my pc settings were showing Sound was on. this has occurred suddenly. I re-installed using my license key and it was rejected as it said my subscription had expired!! can you please rectify this situation urgently . Thankyou Peter Debnam

December 5, 2023
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello Peter, please contact AVS support team at https://support.avs4you.com/Support.aspx and describe the issue in detail attaching screenshots. As the support regarding registration and technical issues is provided THERE. We also inform you, that you must not posting ANY confidential data (your, company - e.g. the license key, order details) on public platforms. So, we recommend that you edit the review and delete this data. Appreciating your cooperation and understanding.

Rated 5 out of 5 stars

AVS is Great

I have been using AVS4You for a long time. It's just that I hardly use it these days but be assured the products are good. I would recommend it to even professionals.

November 13, 2023
Unprompted review
AVS4YOU logo

Reply from AVS4YOU

Hello, thank you for your kind review! We do appreciate your opinion.

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