Good information and advice given by staff members. Delivery not all products received, had to go and collect missing items.
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Ordered decking timber late Saturday pm, delivered Monday pm. Brilliant customer service too, had to arrange delivery before mid afternoon, they contacted driver for update while he was on the road. T... See more
Always very helpful and great advice. Brandon has always gone the extra mile to help and send over email quotes when we are on site so we have them ready after work. Lads in yard equally helpful loadi... See more
Whenever I pop into store always a very warm welcome . Whether getting a quote or buying the service is excellent. Brandon on the sales desk is really helpful and very knowledgeable. That's not to s... See more
Company details
- Fence Supply Store
- Garden Building Supplier
- Landscaping Supply Store
- Lumber Store
- Paving Materials Supplier
- Railroad Ties Supplier
Written by the company
At AVS, we've been providing our customers with an excellent personal service since 1993. Whether you're in the Trade or embarking on a DIY project, we will have the supplies and advice you need to get the job done. One of Hertfordshire's largest fencing, sectional building and decking centres with up to 60 Sheds, Summerhouses, Greenhouses, Arbours and Arches on display, across 1½ acres. We pride ourselves in treating each customer as an individual and have been supplying corporate, trade and retail customers for over 25 years with a personal service.
Contact info
Horse Cross, Standon, SG11 2PU, Bishop's Stortford, United Kingdom
- 01920 822055
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Replied to 100% of negative reviews
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Quality product
Quality product. And delivered well within expected time. Driver was excellent as well.
Very efficient no delays when picking…
Very efficient no delays when picking up the items ordered friendly staff would recommend to anyone.
EXCELLENT EXPERIENCE
Ordered decking timber late Saturday pm, delivered Monday pm. Brilliant customer service too, had to arrange delivery before mid afternoon, they contacted driver for update while he was on the road. Top rate company to deal with. Timber not bad too!!!
Ordered around 35 sleepers + fence…
Ordered around 35 sleepers + fence panels, posts and gravel boards. Good prices and excellent customer service from the office team communicating delivery to the great delivery driver who went the extra mile to drop the load in the place I needed it, but is tricky to get to with a big flatbed truck.
Delivery of garden fence materials
Very good service on quick delivery of fence materials and very helpful at local Bishops Stortford branch in restocking surplus materials and supply of final bits to finish the project.
Excellent service
Excellent service. Helpful staff in office and prompt delivery.
Definitely recommend this company and would use again.
Deck boards
Ordered 28 deck boards. The order had a lead time of 12 days but arrived in 2, ordered on a Tuesday, delivered on the Thursday, now that’s good service! Good communication from AVS as to a delivery date. The boards were palletised and were hoisted directly on to my drive. The driver was polite and helpful. All boards were undamaged and look to be excellent quality and finish. Very happy with AVS.
Good service
Customer service good
Quality of the products are poor in comparison to the price you pay
Staples hanging out of fence panel
Wood broken n missing on trellis
Rough parts on fence panel needed sanding smooth for a better finish
All ok
My items were delivered promptly and left on my drive away from the road and pavement. Everything was fine.
Excellent service and 100% delivery…
Excellent service and 100% delivery driver very helpful
Thank you
Very efficient and great service…
Very efficient and great service provided. I will use again ….
First class service from ordering…
First class service from ordering online to delivery. Thank you.
Excellent Click & Collect
Excellent Click & Collect. Staff very helpful & friendly. Helped load car too
Great product and speedy delivery
Fast delivery
Fast delivery, good communication, efficent delivery driver, great service, 5 stars from me on my 2nd order.
Excellent Service
Easy to order products online. Good selection and fence panels purchased were good quality for the money. Delivery charge was cheaper than other online companies and delivery was much quicker than detailed when making purchase. Notified by email of delivery date and excellent delivery driver - Elliott - who phoned to inform me delivery would be in about 15 minutes. Items were dropped off and placed in a secure area by the driver.
Fast Professional Service
Fast Professional service.
Great Communication.
We ordered fencing products online and were impressed by the fast, friendly service, delivery was prompt.
I would not hesitate to use them again, thanks.
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