AVS Fencing & Landscaping Supplies - Peterborough Reviews 194

Reply from AVS Fencing & Landscaping Supplies - Peterborough

Jun 23, 2026

Thank you for your feedback. We're sorry to hear that you experienced a long wait to be loaded. We understand how valuable your time is and are always working to improve efficiency in our yard operations.

Regarding pricing, we strive to remain competitive and will always attempt to price match where possible. If you have found the same materials cheaper elsewhere, please speak to our team and we'll do our best to help.

We appreciate your comments and hope to have the opportunity to provide you with a better experience in the future.

Reply from AVS Fencing & Landscaping Supplies - Peterborough

Mar 17, 2026

Thank you for sharing your thoughts. The posts we sell are pressure treated to UC4 standards and correctly installed should last over a decade and longer if subsequently treated. However, posts which are incorrectly installed, or have their treatment integrity diminished by cutting will cause this type of deterioration. Best practice for submerged posts is clear:
• Avoid Cutting In-Ground Ends: Cut the top of the post instead, and apply a preservative (like copper-based treatments) to that new surface.
• Use Proper Treatment Class: Ensure posts are rated for "Use Class 4" (ground contact).
• Prevent Water Logging: Do not make a concrete "boot" that traps water. Place 150mm of gravel at the bottom of the hole for drainage.
• Slope Concrete: If using concrete, finish it above ground level, sloping it away from the post to shed water.
• Protection Methods: Consider painting the underground part with bitumen or wrapping it with a damp-proof membrane to further protect the timber.
For maximum longevity, keeping the treated, uncut end in the ground with proper drainage is the best approach.
Without more information, it is impossible to state the cause with certainty, but your description would suggest an issue with installation as opposed to the quality of the post. As a customer we want you to be happy. Therefore, please call the branch and we can advise on the use of repair spurs to support the fence without replacing posts. If you choose to replace the posts, we will offer a discount against your purchase to show that we understand your frustration. All staff in our AVS branch network have considerable experience in fencing, many of whom worked as contractors before joining us. They are always happy to offer advice and make suggestions as to best practice when installing a run of fencing.