Smiths Silent Salesman Reviews 198

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

SMITHS SILENT SALESMAN HAS A WONDERFUL SELECTION OF GOODS THAT I REQUIRE FOR MY BUTCHERS. THE PRICEING IS MOSTLY COMPETETIVE BUT CAN BE A BIT OUT ON PACKAGEING.(HD BAGS AND VACUUM BAGS).ALL THE ITEM... See more

Rated 4 out of 5 stars

We ordered some disposable serving platters, unfortunately they arrived a day too late for the purpose. We spoke to the sales team who very kindly arranged for the area rep to collect re-collect our p... See more

Rated 4 out of 5 stars

Went looking for a salmon slicing knife and was amazed at all the different tools on offer - bought more than initially intended. Great site though have to be careful when choosing payment method as m... See more

Rated 3 out of 5 stars

Ordered items on internet - no problem. Advised that there may be extra delivery at time of order but paid the total that came up without any additional price. Next day the salesman calls and advises... See more

Company details

  1. Kitchen Supply Store
  2. Caterer

Information provided by various external sources

A.W.Smith & Sons (Sundries) Ltd provide solutions to the all the food industry. From Sundries and Cleaning Supplies to Machinery and Fabrication.


Contact info

4.0

Great

TrustScore 4 out of 5

198 reviews

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Rated 5 out of 5 stars

Customer comes first

Throughout order process, they communicate with customer regarding any difficulties in supply.
Quick delivery. Well packaged goods.

September 13, 2012
Unprompted review
Rated 5 out of 5 stars

Good gear, excellent service

Only one slight issue. Email says goods being processed ! That could mean anything, being made, paperwork done, sombodys read it etc. After contacting them now realise it means good out for delivery ! Why dont they say that? Make it simple dont try to be smart!

September 11, 2012
Unprompted review
Rated 5 out of 5 stars

a reliable convenient service, i'll be using it again.

I ran out of a few key supplies and smiths are not my usual sundries supplier but i found the over night courier service fantastic. I found them slightly more expensive than my usual supplier but the service far out weighed the small price difference. i'd recommend to anyone.
thanks smiths

August 15, 2012
Unprompted review
Rated 5 out of 5 stars

fantastic service would use again

fantastic service very quick delivery, even though half my oredr was out of stock it was delivered 5 days later as arranged.....very fast delivery would recomend to others thankyou...........

July 24, 2012
Unprompted review
Rated 5 out of 5 stars

excellent

I received the knife long before I was expecting it. I didn`t know before that the post could be that quick. Again excellent.

July 11, 2012
Unprompted review
Rated 5 out of 5 stars

Easy,Fast Reliable

I bought a product off them and the sale was very easy, I had no problem navigating the website and the order was easily placed. They had very good communication and processed my order quickly. I received the product in no time at all. I am happy and will prchase more from them

July 10, 2012
Unprompted review
Rated 5 out of 5 stars

What a knife,what spice,there's our life!!!!

My husband was a butcher to trade and is fed up that our rolls of meat fall apart when cooked. As he slices them they break up and the meat does not look good when it's in crumbs on the plates. So I came across your site and he ordered twine, a new knife and a needle. He would like to find a longer needle so if you come across one please let me know.
Your site was easy to navigate, easy to order and our order was with us in three days. Wonderful service!!
Thank you.

June 21, 2012
Unprompted review
Rated 5 out of 5 stars

great service

I had a delivery on 13/06/12 and the item somehow had been damaged in transit, i phoned awsmith to report it and was told i would have a replacement the next day, in my experience most companys say things and don"t keep their word but well done to awsmiths the item was delivered first thing the next day, great service,

June 18, 2012
Unprompted review
Rated 5 out of 5 stars

excellent customer service

I wanted the containers urgently, the staff were able to tell me when they will be delivered and were true to there word and also called me to confirm they delivery van was on it's way. I would must certainly be recommed AW Smith

Keep up with the excellent customer service

June 18, 2012
Unprompted review

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