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Rated 1 out of 5 stars

After receiving a quote for parts and labor, I looked up the part to be replaced and it ranged from $479-595, and Axxess quoted $945. When I asked about the disparity, first I was told I was lying ab... See more

Rated 5 out of 5 stars

My mother's gate opener broke down and she called out the engineers who originally installed it some years ago. They promised a prompt quotation for the repair but after a week of chasing without succ... See more

Rated 5 out of 5 stars

A fantastic service provided by the axxess28 team. Fitted a new alarm system, cameras and assisted me with securing up the rear of my property as it was particularly exposed. I am now safe in the kno... See more

Company replied

Rated 5 out of 5 stars

Always gives a prompt and reliable service, have used them a few times for CCTV, Access Control and Intruder Alarms. I have no problem recommending them as the go to company for these services.

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Axxess 28 engineers have been delivering a first class service to our business, 24 hours a day 7 days a week, for several years. We are delighted.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

21 reviews

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Rated 1 out of 5 stars

Inflated Price, Terrible Customer Service

After receiving a quote for parts and labor, I looked up the part to be replaced and it ranged from $479-595, and Axxess quoted $945. When I asked about the disparity, first I was told I was lying about the price, then was scolded and told "we're not a charity". Extremely unprofessional.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

new alarm

Graham provided a wonderful end to end service for my new alarm system. Great after sales care too. Thanks Graham!

October 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Came to rescue to fix broken gate motors after an exorbitant quote elsewhere. excellent service, high quality work and priced competitively. All round highly reccomend.

October 4, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My mother's gate opener broke down and she called out the engineers who originally installed it some years ago. They promised a prompt quotation for the repair but after a week of chasing without success she contacted Axxess 28 having found them online via CheckaTrade. Came the same day as the call, fixed the gate on the spot. Excellent honest service - cannot beat this level of professionalism.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Honest and Decent, Top Tradesman

I called Grahams company after trying a find someone to fix my electric gates via a Google search. All the reviews I could find said that he was a very helpful, honest and decent man. Well having had him come to my address I concur totally! I had no idea what was wrong with my gates (this is the first property i have ever had with electric gates) - they sometimes jammed or moved slowly in cold weather. Graham come to my address within a couple of days of me contacting him. He did not try to convince me that there was a major issue and scam me out of loads of money. He thought that it was probably a minor niggle, he oiled the gates and left me. If there is anymore problems just call me he said. Thankfully there havent been but I will have no hestiation in calling him if there ever was. A real gent and a pleasure to do business with. Thank you Graham

February 18, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Genuine, reliable, tidy and reasonable prices.
What more could you ask for.

November 13, 2018
Unprompted review
Rated 5 out of 5 stars

A fantastic service provided by Axxess28

A fantastic service provided by the axxess28 team. Fitted a new alarm system, cameras and assisted me with securing up the rear of my property as it was particularly exposed. I am now safe in the knowledge that no one can smash my back doors in without me knowing.
Thanks guys

September 25, 2018
Unprompted review
Axxess 28 logo

Reply from Axxess 28

Thank you Jordan.

Rated 5 out of 5 stars

Very well run company and accommodating…

Very well run company and accommodating (even to last minute bookings!). Very happy with the service provided for our company and will continue to use for the foreseeable future.

August 10, 2018
Unprompted review
Axxess 28 logo

Reply from Axxess 28

Many thanks for your review. We are delighted you are happy with the service.

Rated 5 out of 5 stars

Excellent service

Excellent service, fast response to time sensitive problems and very good communications. Happy to recommend.

August 6, 2018
Unprompted review
Axxess 28 logo

Reply from Axxess 28

Many thanks for your review. We are delighted you are happy with the service we have provided you with.

Rated 5 out of 5 stars

Great company

Great company, would recommend 100%.

August 3, 2018
Unprompted review
Axxess 28 logo

Reply from Axxess 28

Thanks for the Feedback

Rated 5 out of 5 stars

A top company with the customer always placed first

Without doubt one of the best companies I have dealt with over all my years as a Facilities Manager. Nothing was too much trouble and the job was completed with the minimum of disruption. Graham is an extremely knowledgeable professional individual who recognised the needs of the school and delivered 100%. I would not hesitate to recommend his company to anyone who requires a quick efficient service with customer satisfaction always being the most important part of the process.

August 3, 2018
Unprompted review
Axxess 28 logo

Reply from Axxess 28

Thanks for Feedback !!!

Rated 5 out of 5 stars

An expert through and through

An expert through and through. Graham’s advice and guidance was invaluable, I wouldn’t think twice about recommending Axxess 28.

August 2, 2018
Unprompted review
Axxess 28 logo

Reply from Axxess 28

Thanks for the Feedback !!

Rated 5 out of 5 stars

Access 28, provide highest standard of work.

Access 28 have completed many, security related projects on my sites over the years

I have found the costs very competitive, they always have innovative solutions to our trickiest problems, all work is completed on time , in a professional manner,
Highly recommend..

August 2, 2018
Unprompted review
Axxess 28 logo

Reply from Axxess 28

Thank you very much for the feedback , we shall look forward on receiving the next project

Rated 5 out of 5 stars

Axxess 28 are our preferred supplier…

Axxess 28 are our preferred supplier for installation and maintenance of access control and security systems. They provide level-headed advice based on years of experience and are always professional, responsive and flexible. When we have had problems with an installation, Graham and his team have worked unstintingly to resolve them to our satisfaction. I have no hesitation in recommending Axxess 28.

August 2, 2018
Unprompted review
Axxess 28 logo

Reply from Axxess 28

Thanks very much for the Feedback ,Great to know we are your preferred Supplier.

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