ayeT-Studios Reviews 764

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, most reviewers were unhappy with their experience overall. Many people reported not receiving payments for completed tasks and offers, with some customers expressing concerns about the payment process. Customers frequently mentioned issues with the app's tracking system, leading to uncredited rewards, and a general lack of responsiveness from customer service, often resulting in long waits or no replies to support tickets. Conversely, a small portion of people were satisfied with the customer service, noting quick responses and effective resolution of their issues, particularly when it came to receiving rewards after submitting tickets. Some also found the company to be consistent in payments for certain games and offers.

What people talk about most

Response time

Reviewers highlight ambiguous aspects of response times. While some customers report quick responses, with... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers express frustration with... See more

Payment

People report ambiguous experiences with payment. Many customers express frustration, claiming the company... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers reported issues with customer support,... See more

Application

Consumers consistently express dissatisfaction with the app's tracking system. Many reviewers report that... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Can you please reply to my emails? I have been 17 days waiting for ticket response after submitting all the proofs for an offer. At least, reply. Never had a problem with ayeT, but it is not professio... See more

Rated 2 out of 5 stars

I thought these guys were legit but it looks like I was wrong. I had some problems with an app I downloaded called MyVEGAS. It wasn’t paying me and when I reached out they actually helped me and paid... See more

Rated 2 out of 5 stars

Recently I completed an offer but I didn't get rewarded, I waited for days only for them to tell me that I'm not qualified for the task. The problem could've been in their end because how can I get re... See more

Rated 3 out of 5 stars

normally i have a great time using the AyeT wall but when i did the $10 Sofi Plus offer i never got credit, when i made a ticket with AyeT i was told i dinnt give enough proof so.. i sent in 2 more sc... See more


Company details

Information provided by various external sources

Grow your business by using our incent and non-incent ad solutions - Acquire engaged users, generate Leads or build your Brand.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

764 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No one help with my ticket

I have wrote a ticket after completing 2 offers and didn't receive any credit, it's been almost a week now and I still didn't receive any news, is this a scam or what? My tickets id are 530421
And 530420

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Good until the last, reward doesn't reward.

Good until theasy reward doesn't reward. For zero reason the last step for two of my offers didn't credit. I contact them and j get only one response from one of them after a month, and they didn't even respond to my other one. Easiest 5 star if I actually got paid

September 8, 2024
Unprompted review
Rated 1 out of 5 stars

I did an offer

I did an offer: Sea of Conquest: Pirate War.
I completed it in under 18 days, and I got paid for all flagships except for the last one. It's been days since I opened a ticket and still no response. Ticket (529202)
[Request] 268943-8668-459336229

September 7, 2024
Unprompted review
Rated 1 out of 5 stars

I'm out $154,000

I'm out $154,000
I started in late June 2024, by the end of August I was out $154,000 They started with requesting a small amount of funds to complete a task, about $100. The next thing you know, it's thousands, all with the assurance that you will get your money back and your profits. The next thing you know, you have paid tens of thousands! I had to pay $82,000 in order to get my money back. I never got it because then they charged $72,000 to "Repair my Credit Score," and you can't get your money back until your repair you credit score, which is an arbitrary amount charged by the Company. This is not an actual Credit Score as known by the 3 credit reporting agencies. This is something that they created. And they said that it was going to be refunded. Then after that was paid, and I was going to get the money back with the profits...they said that the account was hacked. But I don't believe it. $154,000 lost. But for $62,000 supposedly refundable, they could track down the theft and return my money! So, my money is lost. They keep raising up the amount until you can't pay it, and they keep the money. If anyone wants more details, I have screen shots of virtually every single transaction with the company. They don't give you a contact name or email address to reach a person in authority, so you don't have anyone to speak to. Do not send your money to a company that refuses to get back to you. Maybe they will respond to the F.T.C. the F.B.I. or the S.E.C. since I filed with all three agencies. I filed a complaint with the company, Ayet Studios. I have not received a reply.

August 28, 2024
Unprompted review
Rated 4 out of 5 stars

They gave me a reward that had been…

They gave me a reward that had been lost from the game I played it from. This is the first time I received such a thing, other offerwalls are generic and find excuses not to bother. So, I'm very pleased with the outcome.
One minus is that it took quite a while for me to get the reward, and I had to update my ticket to remind them of my request.

August 30, 2024
Unprompted review
ayeT-Studios logo

Reply from ayeT-Studios

Thank you for your feedback! We're always looking to improve and will take your suggestions to heart.

Rated 1 out of 5 stars

Very disappointed did an offer with…

Very disappointed did an offer with them through prime opinion,the offer was the pokerstars deposit £15 after a few days I'd not received by bonus so I sent support an email they told me they would need to speak to the advertiser and it could take 30 days.

Frankly this isn't good enough when you are spending money on offerwalls you expect them to be legitimate and pay.

I sent screenshot as proof and I'm still being told to wait,you should either honor the offerwall offer or pay back the £15

August 26, 2024
Unprompted review
Rated 1 out of 5 stars

Idle fury fishing (523365)

[Request received] 264033-1243-316219576
This is my request no 523365. I have completed the idle fury fishing in 6 days out of 7 but my tracking was done till 550 meters only but I did 8000 meters total . I have submitted the report for this offer still they are not responding,I had worst experience they reject my request for no reason.

August 25, 2024
Unprompted review
Rated 4 out of 5 stars

Pretty ok but slow

It kinda took long ~2 weeks to get response, but received my rewards so I'm happy. But I would be pleased if the support was a bit faster. Thanks.

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

There was an issue activating an offer

I have another issue with them so dropping the star back to 1

I activated an offer using the link for an app i never used before. The offer showed up as pending but the rewards were not coming in. I opened the support ticket 566894 and they replied that the offer was not activated properly. I feel I did my part right. Let’s see if they honor theirs.

————————————-
(Original issue)
There was an issue activating an offer. I need to play a new game and reach certain levels and make a purchase to get coins in another game.

This has to be done before a deadline. Their support is not responding to my request and the deadline will expire soon.

From the other comments I see, this might be a recurring thing to avoid handing out the bonuses. Giving only one star because my request 518299 is still unanswered.

(Continued) the day after I created this review I got an email asking to follow a standard support request procedure. It seems they did not take the time to read my request because I was saying a crucial part of the procedure was missing and I could not execute it. Have not heard back from them since. The deadline is tomorrow. Very disappointed with them.

(Continued)
I seem to get a reply from them only when this review is updated. The delay is now expired and to my initial question: “it seems the offer was not activated properly”; their answer was “there does not seem to have an activated offer on your account”. Well duh! At least we agree on that but it offers no help whatsoever in fixing the issue. I feel they stalled the issue on purpose until it was too late to address it.

(Continued)
Still no reply from support but I activated another offer and got rewarded. I am adding one star to the review.

August 3, 2024
Unprompted review
Rated 1 out of 5 stars

The customer support for this company…

The customer support for this company is evading responsibility and try to pin it on the advertising company..
It doesn't seem to help, that the other company says, it's ayetstudios.com that is responsible.

There is no way to complaint over their ruling which is "it's out of our hands"

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Got my reward, but maybe needs more info

They sent me an email response saying there may be a delay, but nothing else. So I just waited. It took a couple of weeks and I tried contacting again. Eventually I did get a response and they awarded me the coins I was missing. I noticed others saying you have to respond to that first email, but I don't recall it saying anything other than mentioning a delay, but they will get to my email. So more info may be needed in that first email. Otherwise, I did get my coins, so can't complain.

August 5, 2024
Unprompted review
Rated 1 out of 5 stars

Funded until amount got larger

Played a game and was funded for each step within minutes. ( minus a $4.99 purchase I was never awarded.) I then got to the first bigger step worth $138 and was never funded. I’ve reached out to customer service a couple times. No reply. It’s been weeks. Disappointing because I invested a little bit of money to reach the milestone. I’ll update if there are any changes.

July 22, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam

I was not credited the reward upon completion of task.

Wrote to support, they replied somehow hinting I completed the task illegally or breaching their terms and conditions, which is utter bs!

I provided evidence of purchase and completion of task fair and square.

Gimme my reward!

fckn scammers!!!!!!!

July 16, 2024
Unprompted review
Rated 4 out of 5 stars

Reasonably efficient and helpful

Overall they responded within a week and resolved my requests quickly. They did ask for more information but it was not complicated or a long process. I haven't had any bad experiences with them so far.

July 29, 2024
Unprompted review
ayeT-Studios logo

Reply from ayeT-Studios

We're delighted you enjoyed our customer service and features! Your satisfaction is our priority. :)

Rated 5 out of 5 stars

It took them a long while

It took them a long while, for me it was about two months. But my reward was validated that same day. Thank you.

July 24, 2024
Unprompted review
ayeT-Studios logo

Reply from ayeT-Studios

Thank you for your honest feedback. We're always looking to improve and appreciate your insights. :)

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