BabiesDecor Reviews 49

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Great support for the process, available anytime, any day! Delivery was long as we opted for the cargo instead of plane, but it's on us. Package arrived in an extremely safe and strong wooden box,... See more

Rated 5 out of 5 stars

Received our marios side tables for our baby room and they are soo cute. Love them delivery was fast around 9 days thr only reason it was delayed as we were not home when ups came to deliver and they... See more

Company replied

Rated 1 out of 5 stars

A scam Chinese company. Avoid. I bought a chandelier that looked nothing like the pictures. They pretend to be based in England, say they'll deliver in 5-7 days. In reality it took a month to come, I... See more

Company replied

Rated 5 out of 5 stars

Bought 80 floor puzzle tiles for kids when i came hone today my door was fully covered with cartons to my joy. Very well packed and we immediately assembled all of them it was the terazzo mosaic foam... See more

Company replied

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Written by the company

BabiesDecor is a global marketplace in premium home and kids' room decor. Our extensive range of high-quality furniture, captivating wall art, exquisite statues and sculptures, elegant lighting solutions, and beautiful wallpapers are designed to transform your living spaces. Serving discerning customers in over 220 countries and regions, including the USA, Europe, Australia, and Canada, BabiesDecor is dedicated to providing exceptional products and unparalleled service. Transform your home into a stunning showcase of style and comfort with BabiesDecor.


Contact info

3.8

Great

TrustScore 4 out of 5

49 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Purchased a few goods for our baby room…

Purchased a few goods for our baby room decor, we are very happy and satisfied with ith the wuality of crib bumper and all other accessories. Thanks so much

July 2, 2024
Unprompted review
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Reply from BabiesDecor

Thank you for your kind review! We're thrilled to hear that you're happy with the quality of the crib bumper and other accessories for your baby room. Your satisfaction is our top priority, and we appreciate your support. Thanks again!

Rated 5 out of 5 stars

Thank you guys for taking care of our…

Thank you guys for taking care of our customised size requirements. We ordered a fishbone pendant chandelier for 180cm length which was a customised order as notmally they do 150cm. A perfect company to deal with and very cooperative, they kept me informed throughtout the process and prior to dispatch i was shown our chandelier. Coming back to you again very soon.

June 28, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your kind words! We're thrilled to hear that we could accommodate your custom size requirements for the fishbone pendant chandelier. It's wonderful to know that you found our team cooperative and well-communicative throughout the process. We look forward to serving you again very soon!

Rated 5 out of 5 stars

Bought 80 floor puzzle tiles for kids…

Bought 80 floor puzzle tiles for kids when i came hone today my door was fully covered with cartons to my joy. Very well packed and we immediately assembled all of them it was the terazzo mosaic foam tiles and our little girl Ammie in in live with it she keeps on trying to touch the mosaic stone print on it we are soo happy thank you.

June 29, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your wonderful review! We're delighted to hear that you and your little girl Ammie are enjoying the terrazzo mosaic foam tiles. It's great to know that the packaging was secure and that the tiles brought joy to your home. We appreciate your kind words and are thrilled that Ammie loves the mosaic stone print. Thank you for choosing us!

Rated 5 out of 5 stars

Excellent and efficient service

Excellent and efficient service. I ordered a sample firstly and then the full mural as our wall was huge colours and design as it was pop art Audrey Hepburn design has such vibrant colours cant complain paper is very high quality.

June 26, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your wonderful review! We're thrilled to hear that you were pleased with both the sample and the full mural. It's great to know that the vibrant colors and high-quality paper met your expectations. We hope you enjoy your pop art Audrey Hepburn design, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Amazing

The wallpaper was easy to apply got a nordic animals circus premium wallpaper the quality is very nice for the material was worried about the design if it is that vibrant as in the images and it actually has a 3d effect amazing

June 25, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your wonderful feedback! We're thrilled to hear that you found the Nordic Animals Circus Premium Wallpaper easy to apply and that the quality met your expectations. It's great to know that the design's vibrancy and 3D effect impressed you. If you need any further assistance or have any questions, please feel free to reach out.

Rated 5 out of 5 stars

Solid wooden blades ceiling fan - I love it …

I purchased the ‘solid wooden blade ceiling fan 60 inch’ recently as it was just the Aeronautic look I was after. The two bladed fan looks just like the prop off an aeroplane and looks amazing. It suits our old art deco unit perfectly.
The team at babiedecor were a great help. After a little hiccup with my order online caused by my human error ( I thought I was ordering a fan with a light but in fact had ordered the fan without the light ) the sales and supply team went above and beyond to resolve my problem. They generously offered and sent me the light to attach to my fan at no extra cost to me and in a very timely and efficient manner. The communication I had with them was professional and timely throughout. I cannot thank them enough. I wish I could attach a photo of the fan to show off how amazing it looks. I highly recommend this company and this particular ceiling fan. Thanks again babiesdecor.com.

May 28, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your detailed and glowing review! We're delighted to hear that you love the 'Solid Wooden Blade Ceiling Fan' and that it perfectly complements your art deco unit with its aeronautic look. We're also glad to know that our team could assist you promptly and efficiently, resolving the hiccup with your order. Your kind words about our customer service mean a lot to us. We wish we could see a photo of the fan as well! Thank you for highly recommending our company and this ceiling fan. We truly appreciate your support and look forward to serving you again. Thanks again from babiesdecor.com!

Rated 5 out of 5 stars

Fast delivery wallpaper quality is very…

Fast delivery wallpaper quality is very nice packaging was strong tube rolled in a carton. I applied the wallpaper on my own and was easily done, bought the textured premium which was heavy material and was worried it might fall off but it held the glue smoothly and strong. I would say any one can do it if i can do i recommend them based on the wallpaper quality and support

June 12, 2024
Unprompted review
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Reply from BabiesDecor

Thank you for sharing your experience! We're thrilled to hear that you had a fast delivery and that you're pleased with the quality of the wallpaper. It's great to know that the strong packaging ensured it arrived safely. We're glad to hear that the application was easy, even with the heavy textured premium material, and that it held the glue well. Your recommendation means a lot to us, and we're happy to have been able to provide the support you needed. Thank you for choosing us!

Rated 5 out of 5 stars

Astronaut light

Bought a astronaut wall light for kids room and its staying on no matter its day or night my boys wont let me turn it off they love it. Delivery was fast thank you

June 5, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your wonderful feedback! We're thrilled to hear that your boys love their astronaut wall light and that it's become such a beloved part of their room. We're glad the delivery was fast and met your expectations. If you need any further assistance or have any questions, feel free to reach out. Enjoy the light, and thanks again for choosing us!

Rated 5 out of 5 stars

best Art

Thanks for the tom n jerry art my daughter loves it. The frame is strong as for my size i was concerned about it as if it was light and thin but it holds tbe canvas perfect. I recommend this store 5 stars from me and 1 extra from my daughter. Will come again.

June 5, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your wonderful feedback! We're thrilled to hear that your daughter loves the Tom and Jerry art and that the frame met your expectations for strength and quality. Your recommendation means a lot to us, and we're honoured to receive an extra star from your daughter! We look forward to serving you again soon.

Rated 5 out of 5 stars

So glad today with my purchase of fish…

So glad today with my purchase of fish bone wooden island light. The structure of it is soo beautiful. Delivered by fedex 5 stars from us and thank you for keeping us informed all the way.

June 7, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your kind words! We're delighted to hear that you're pleased with your purchase of the Fish Bone Wooden Island Light and that you find its structure beautiful. We appreciate your 5-star rating and are glad that FedEx delivered it promptly. Keeping you informed throughout the process is our priority. If you have any further questions or need assistance, please don't hesitate to reach out. Enjoy your new light!

Rated 5 out of 5 stars

Superb support delivered the chandelier…

Superb support delivered the chandelier fast delivery in 6 days wuality is awesome cant fault it i was worried as they have less reviews but all in all some nice support guys helped. And kept me informed throughout
Thankyou

June 8, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our support team and that the chandelier met your expectations. We understand your initial concerns, and we're glad our team could provide the assistance and updates you needed. Enjoy your new chandelier, and thank you for choosing us! If you need anything else, please don't hesitate to reach out.

Rated 5 out of 5 stars

Bought 4 chairs for my kitchen counter…

Bought 4 chairs for my kitchen counter island the chairs are soft cushion just like i wanted as mostly bar stools are hard cushioned and i got correct advise on there chat support i am very happy with the material as i was worried if the leather is geniune ir nit but it is geniune leather bit pricy but worth already placed another order for a pendant light yo gonover the island counter. Thanks guys

May 29, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your wonderful review! We're thrilled to hear that you are pleased with your new kitchen counter island chairs. It's great to know that the soft cushioning and genuine leather met your expectations and that our chat support team was able to provide you with the correct advice. We truly appreciate your feedback and your decision to place another order for a pendant light. We're confident it will look fantastic over your island counter, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

What lovely people they are

What lovely people they are, they have been soo helpful on live chat throughout in advising the best options for our kids nursery we were decorating for our first child. We bought a few things actually floor lamp,ceiling light, crib bumper and the best and most beautiful part was the mickey statue it has completely changed the whole nursery amazingly i am definitely coming back and a special thanks to you sasha. Got everything in 8 days and with secure packaging by ups courier and our mickey statue was by fedex buf arrived same day. I recommend this business and will come again for sure.

May 26, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our live chat support. It’s delightful to know that the floor lamp, ceiling light, crib bumper, and especially the Mickey statue have brought so much joy to your new nursery. We are also glad that your items arrived promptly and securely with UPS and FedEx. Your recommendation means a lot to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Recieved our sofa today took little…

Recieved our sofa today took little long due to customs as thry took 2 days to clear it but i was kept informed thoughout tge tine by Sasha what a lovely ladu fron support. I have had a back and forth detaiked diacussion as i need different colours in different sections of sofa and i have exactly got what i asked for i am glad i found this company they are woo nice people to deal with. Lovely comfort and i have bookmarked you now. Bless

May 19, 2024
Unprompted review
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Reply from BabiesDecor

Thank you for your feedback! We're delighted to hear that you're happy with your Curve Velvet Sofa and that Sasha could assist you throughout the process. It's great to know that the detailed discussions led to you receiving exactly what you wanted. We're honorred to be bookmarked and look forward to serving you again in the future. Blessings to you as well!

Rated 5 out of 5 stars

Pleasent experience very helpful…

Pleasent experience very helpful support quick replies our baby boys room Is finally complete with these air balloon wall hangings very smooth finish and gloss makes it stand out definitely coming again formore as he grows.

May 17, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your wonderful feedback! We're delighted to hear that you had a pleasant experience with our support team and that your baby boy's room is now complete with our air balloon wall hangings. It's great to know that you appreciate the smooth finish and gloss, making them stand out beautifully. We're thrilled to have been a part of creating a special space for your little one and look forward to assisting you with more decor as he grows. Thank you for choosing us.

Rated 5 out of 5 stars

Amazing quality statues

I had been looking for these Kaws statues for a very long time. I finally found some and was at first skeptical about ordering as they were quite expensive and was worried how they would arrive. Sasha was amazing the whole time and would respond to me every time I had a question. Mine were sent via ship to help protect them so took a little longer than normal but once I received them it was all worth while. The quality of the statues is absolutely incredible. They fit in the space so good and they were definitely worth the wait. I can’t thank Sasha enough for her hard work and assistance and will surely be getting more stuff in the very near future. I recommend anybody to purchase them as they fill the room with so much character.

May 15, 2024
Unprompted review
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Reply from BabiesDecor

Thank you so much for your kind words! We're thrilled to hear that you're delighted with your BFF Open Edition - KAWS Statues. It was our pleasure to assist you, and we're glad to know that Sasha could make your experience seamless. We take great care in ensuring that our products arrive safely. Your feedback on the quality and the impact these statues have on your space is incredibly valuable to us. We look forward to assisting you again in the future and adding more unique pieces to your collection. Thank you for recommending us, and for being a valued customer.

Rated 5 out of 5 stars

Delivered safely very secure packaging…

Delivered safely very secure packaging chandelier looks stunning delivery in 5 days suport staff Sasha was very helpful at live chat

May 13, 2024
Unprompted review
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Reply from BabiesDecor

Thank you for your wonderful feedback! We're delighted to hear that you're satisfied with your Petals Nest Crystal Chandelier. Providing prompt and helpful customer service is a priority for us, so we're glad to know that we were able to assist you quickly. We look forward to serving you again in the future and helping you find more amazing products for your space. If you ever need anything else, feel free to reach out. Thanks again for choosing BabiesDecor.com!

Rated 5 out of 5 stars

Nice and comfy carpet and the matisse…

Nice and comfy carpet and the matisse art print looks very elegant on it and the grip to floor is strong i recommend thank you

May 13, 2024
Unprompted review
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Reply from BabiesDecor

Thank you for your wonderful feedback! We're delighted to hear that you're satisfied with your Oval Matisse Crystal Velvet Abstract Grey Linear Rug. Providing prompt and helpful customer service is a priority for us, so we're glad to know that we were able to assist you quickly. We look forward to serving you again in the future and helping you find more amazing products for your space. If you ever need anything else, feel free to reach out. Thanks again for choosing BabiesDecor.com!

Rated 5 out of 5 stars

Very cute bear brick and helpful…

Very cute bear brick and helpful support will come back for sure.

May 12, 2024
Unprompted review
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Reply from BabiesDecor

Thank you for your wonderful feedback! We're delighted to hear that you're satisfied with your Bearbrick. Providing prompt and helpful customer service is a priority for us, so we're glad to know that we were able to assist you quickly. We look forward to serving you again in the future and helping you find more amazing products for your space. If you ever need anything else, feel free to reach out. Thanks again for choosing BabiesDecor.com!

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

If I could give this company no stars I would. I ordered a sofa from them. The delivery that BabiesDecor arranges is kerbside delivery in a pallet - yes, that's right: delivery on the road outside my house. Without any warning that this is the case (and I have double checked the terms and conditions on BabiesDecor website and their delivery policy which make no mention of this whatsoever despite what the reply says below), I was on my own when the pallet arrived and the delivery person refused to assist with bringing the sofa into my house as he said (and a manager at the delivery company confirmed this to me) BabiesDecor only pay for the pallet delivery kerbside. At no point was I told that it would be pallet delivery to on the road outside my house and that I needed someone else with me to carry the sofa into my house. The delivery firm did phone me the day before but there was no mention of the kerbside delivery and they also failed to give me a two hour slot on the day as they had promised. BabiesDecor say that they use delivery companies as DPD and FEDEX which was not true in this case at least. It is also necessary to dispose of a large pallet after delivery. At short notice, I was forced to pay a removal company to help me unload the sofa from the pallet and bring it into my house. It was expensive as it was a same day service (otherwise the pallet and sofa would have remained outside overnight) and there was no chance to shop around. Someone from the company did phone me on the day of the delivery after I complained but would not offer to reimburse me for the removal costs I had to pay and did not seem to understand the difficulties they placed me in. Absolutely shocking service. The sofa is also not particularly good quality with wrinkles on it and is not comfortable at all. PLEASE, PLEASE don't waste your money with this company.

May 4, 2024
Unprompted review
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Reply from BabiesDecor

We sincerely apologize for the inconvenience you experienced with your sofa delivery. We understand your frustration and regret that the delivery process did not meet your expectations. Our delivery policy is outlined on our website, including details regarding large furniture deliveries. While we primarily utilize FedEx and UPS for smaller items, we occasionally utilize other carriers for larger furniture deliveries.

Regarding the assistance with moving the sofa into your home, we understand the importance of clarity in such situations. For that reason you were called by courier a day before as you advised us yourself over the phone when our Manager Robin called. We encourage customers to communicate any specific delivery requirements or assistance needed directly with the courier when they called to ensure a smoother experience.

We regret that your experience with the sofa itself did not meet your expectations. Your feedback regarding the quality and comfort of the product is valuable to us and that is why everything is clearly showin when manufactured in the form of images like we shared the after production images.

Please feel free to reach out to us directly if you have any further concerns or if there's anything else we can assist you with. Your satisfaction is important to us, and we appreciate your feedback.

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