BabiesDecor Reviews 49

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Great support for the process, available anytime, any day! Delivery was long as we opted for the cargo instead of plane, but it's on us. Package arrived in an extremely safe and strong wooden box,... See more

Rated 5 out of 5 stars

Received our marios side tables for our baby room and they are soo cute. Love them delivery was fast around 9 days thr only reason it was delayed as we were not home when ups came to deliver and they... See more

Company replied

Rated 1 out of 5 stars

A scam Chinese company. Avoid. I bought a chandelier that looked nothing like the pictures. They pretend to be based in England, say they'll deliver in 5-7 days. In reality it took a month to come, I... See more

Company replied

Rated 5 out of 5 stars

Bought 80 floor puzzle tiles for kids when i came hone today my door was fully covered with cartons to my joy. Very well packed and we immediately assembled all of them it was the terazzo mosaic foam... See more

Company replied

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Written by the company

BabiesDecor is a global marketplace in premium home and kids' room decor. Our extensive range of high-quality furniture, captivating wall art, exquisite statues and sculptures, elegant lighting solutions, and beautiful wallpapers are designed to transform your living spaces. Serving discerning customers in over 220 countries and regions, including the USA, Europe, Australia, and Canada, BabiesDecor is dedicated to providing exceptional products and unparalleled service. Transform your home into a stunning showcase of style and comfort with BabiesDecor.


Contact info

3.8

Great

TrustScore 4 out of 5

49 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Product was not what was advertised

Product was not what was advertised

January 10, 2024
BabiesDecor logo

Reply from BabiesDecor

We're sorry to hear about your dissatisfaction with the wall lamps you received. Our team takes great care to accurately represent our products, and we're committed to ensuring that our customers are happy with their purchases.

Our wall lamps are designed to be professionally installed by an electrician to ensure safety and proper functionality as mentioned in emails we exchanged this is not a random person job to connect builtin wiring in a wall and for that an electrician is required. We always recommend consulting a qualified professional for installation to avoid any potential risks.

We apologize if there was any misunderstanding, and we appreciate your feedback.

Rated 5 out of 5 stars

Great quality wall mural

Great quality wall mural, I got it for a great price. I needed to get in contact with Babies decor and I had more or less an immediate response. I will be ordering again.

March 6, 2024
Unprompted review
BabiesDecor logo

Reply from BabiesDecor

Thank you for your wonderful feedback! We're delighted to hear that you're satisfied with the quality of your wall mural and that you found it at a great price. Providing prompt and helpful customer service is a priority for us, so we're glad to know that we were able to assist you quickly. We look forward to serving you again in the future and helping you find more amazing products for your space. If you ever need anything else, feel free to reach out. Thanks again for choosing BabiesDecor.com!

Rated 1 out of 5 stars

Please don't buy from this company

Please don't buy from this company. We purchased some wallpaper and the pattern does not line up. They told me that the product is not returnable as it was a bespoke size and that it is printed and cut from a full sheet. They told me to hire a professional wallpaper DIY person, of which I have informed them that it was a professional wallpaper hanger that I employed. There is no way that this product will line through. This company is based in china so no consumer rights acts will stand either. AVOID, AVOID, AVOID

July 13, 2023
Unprompted review
BabiesDecor logo

Reply from BabiesDecor

Thank you for sharing your feedback with us. We're sorry to hear about the challenges you've encountered with your wallpaper purchase.

Ensuring customer satisfaction is our top priority, and we understand the importance of product quality and alignment. We regret any inconvenience caused by the issue with the wallpaper pattern not lining up as expected.

We appreciate your understanding of the unique nature of bespoke-sized products and the challenges they may present regarding returns. However, we are committed to finding a satisfactory resolution for you.

Please reach out to our customer service team with your order details, and we'll do our best to assist you further. Your feedback is invaluable to us as we continuously work to improve our products and services.

We apologize for any frustration this may have caused and appreciate your patience as we address this matter.

Rated 1 out of 5 stars

A scam Chinese company

A scam Chinese company. Avoid. I bought a chandelier that looked nothing like the pictures. They pretend to be based in England, say they'll deliver in 5-7 days. In reality it took a month to come, I had to pay an extra £22 pounds to customs to receive a very poor quality item, despite the website saying free delivery. Customer service terrible. Avoid like the PLAGUE

June 1, 2023
Unprompted review
BabiesDecor logo

Reply from BabiesDecor

Thank you for bringing your concerns to our attention. We're sorry to hear about your less than satisfactory experience with your recent purchase. We understand the importance of accurate representation and timely delivery, and we regret any inconvenience caused by the discrepancies you encountered.

Your feedback is invaluable to us as we continually strive to enhance our services and product offerings. We're committed to addressing the issues you've raised to ensure a better experience for our customers in the future.

Should you have any further questions or concerns, please feel free to reach out to our customer service team, and we'll do our utmost to assist you.

We appreciate your understanding and patience in this matter.

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