Babla's Jewellers Reviews 

1,555
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Im so disappointed I am nearly crying. Over a hundred pound on a cuckoo clock and it arrived with the cuckoo not coming out and a random coin sized cog loose in the opening. The cog just fell out. The... See more

Rated 5 out of 5 stars

The wrong item was delivered by mistake , one Drama free phone call and Bablas had it sorted free of charge in a couple of days , extremely helpful and as I said no Drama , just an efficient fast and... See more

Rated 5 out of 5 stars

Absolutely delighted with the first class service given. My darling wife's Armani watch hadn't worked for several years after being looked at by a Horologist who declared it as irreparable and its n... See more

Rated 5 out of 5 stars

easy to order, best price, delivery the next day, 100% satisfied, Babla's will be 1st choice for future purchases, thank you. Order Number: 100093443 Order Number (invoice): 137009 Date Orde... See more

Company details

  1. Watch Store

Information provided by various external sources

Provide a professional watch repair service on premises, in addition to authorised sales of cK Calvin Klein, Swatch, Casio watches and many more.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(1,555)

13 reviews in the last 12 months

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Rated 4 out of 5 stars

Longines battery change and check-up

I visited Bablas for a 90 minute battery change for my 30 year old basic Longines quartz. I was advised it would cost £50 to test its electronics and splash protection and change the battery. Apparently Longines accredited, I trusted that my £50 would be well spent, if only for the reassurance that all was ok with the watch. Sure enough, 90 minutes later and with £50 less in my bank account, I was told all was well with the electronics and that the battery had been changed. I was also told to avoid anything more than accidental occasional splashes with water.
I'm writing the review to say that Bablas were charming, charged what they said they would and gave me my watch back as promised 90 minutes later.
I did not get any report as such, rather a brief mention that the electronics were ok on my receipt.
Be aware that this is very much a situation in which you, as the customer, must trust what Bablas tells you about your treasured item. I chose to do so. Time will tell if my trust is well judged and well placed. I sincerely hope so - because I could have got a battery change for a fiver in any number of more local retailers. Let's hope they are as expert as they advertise they are.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Repair to a broken buckle ring.

I had a gold ring which had worn thin over the years and was fractured in two places, leaving it unfit to wear.
I took it to Babla's and they gave me a detailed explanation of what they could do, together with an estimate.
I accepted the estimate and I collected my ring today. I am absolutely delighted with the result!! Not only does the repair look seamless, but they also cleaned/polished it so that it looks like new. (It was a gift in 1975).
I thoroughly recommend Babla's for their professional service and the quality of their workmanship.

Gerry McGuigan
Wembley HA9.

May 25, 2022
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your kind feedback.

I am glad to hear you are delighted with the repair to the ring. Our number one priority is to ensure the customer has an experience worth remembering.

We are able to carry out repairs to gold or silver jewellery by giving the utmost care and attention combined with technical expertise.

Thank you again.

Rated 5 out of 5 stars

Full Service

My watch sent for full and quick date change problem fix.
Watch returned in as new condition.
During all communications Babla's staff were always knowledgeable, polite and as helpful as they could be.
Many thanks and consider yourselves recommended.

March 17, 2022
Unprompted review
Rated 5 out of 5 stars

What a brilliant service

What a brilliant service! I was looking to get a new battery and reseal for my husband's Omega watch. I had tried many other places but all had long delays and seemed unduly expensive. From start to finish the process was seamless, very efficient and a reasonable price. I would highly recommend and we will definitely be using them again. Fantastic! Felicity Abbott

December 21, 2021
Unprompted review
Rated 5 out of 5 stars

What great service

What great service. I ordered a watchstrap that had been virtually impossible to find anywhere else. Ordered it online at 3pm and it arrived first class delivery the following morning.
I highly recommend Babla's

October 2, 2021
Unprompted review
Rated 1 out of 5 stars

Had a very bad experience

Had a very bad experience. Paid £40 for putting a new strap in the watch and it didn’t work even for one day. It got broken the next day. Went to the shop and after 10 mins of arguing shopkeeper agreed to change it. But the new strap broke again the same day. Dont know wha quality of straps they use. £40 for a strap and it doesn’t work for a single day.

September 26, 2021
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your feedback.

I am sorry to hear of your experience with the strap fitted to your watch. I have spoken to the colleague involved with this transaction and can confirm there was no arguing involved. He agreed to change the strap, however at the same time it was pointed out that the strap had broken due to an external force.

The strap was fitted free of charge and it is surprising to hear the second strap has broken again within a day. Straps are subject to wear and tear and we cannot guarantee for straps that break due to force.

If you have any further queries regarding this, please do let us know.

Rated 5 out of 5 stars

Excellent service

I sent my Gucci watch for a new battery & service to Bablas. Their customer service is excellent, with clear communication.
They sent me a message with the recommended repair and costs, which were very reasonable.

They said it would be 8 to 10 weeks to repair, so I was pleasantly surprised when they emailed after 6 weeks to say it was ready to be returned.
I received it this morning, well packaged and good as new.
Thank you Bablas for your wonderful service, I will definitely use you again and recommend you.

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Very Impressed :)

I ordered a Michael Kors watch strap to have fixed to the watch face. It came really quickly however I couldn't find anywhere that could fit it so I sent it back to have it fixed and it was done very quickly. Also really appreciate that they replied within 24 hours any time I had a query.

February 2, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service - Watch Repair

Damaged Tissot watch sent by post for repair.
Everything happened precisely as described on the website. I wanted further precise details as to the repair. Customer services rang me back and gave me all the additional information I wanted. Excellent and knowledgeable communication. A perfect transaction in every way. Thanks.

November 26, 2020
Unprompted review
Rated 5 out of 5 stars

Top service

I purchased a watch, but because it didn’t say that the transaction was complete, it just said my basket was empty,I redid the order when the same thing happened again. I checked my bank account and noticed two payments.I contacted my bank who didn’t really help. The next morning 1watch arrived. I rang the number on the delivery sheet and explained my concerns that I had purchased two watches. A very nice gentleman explained that they had noticed the two transactions close together and had only sent 1 watch. So really you had sorted the issue before I even questioned it. So I would just like to say a big thank you,very efficient.if only all customer service was like this,exemplary service.

November 5, 2020
Unprompted review
Rated 5 out of 5 stars

Im so happy i sourced this place

Im so happy i sourced this place
I needed a watch band for my gucci watch. I couldn't seem to find any reasonable priced ones in the us so after looking online i found Babla's jeweler's. Sure enough they had exactly what i needed with such a great price i ordered two. Shipping only took about 10 days.so worth the wait . This place rocks i couldn't be happier..

November 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer services

So helpful when I had an issue with my watch which they resolved with the manufacturer on my behalf. It's really comforting to know good customer service practices still exist. Well done Babla's

October 26, 2020
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend . Genuine Skagen watch strap at the cheapest I could find. Well packaged and super fast delivery. A***

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

I sent my Longine watch for a new…

I sent my Longine watch for a new battery to Babla,s I can only give a 1st class review on all counts,quality of work carried out plus efficient and professional customer service . Will recommend to everybody.

August 15, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service…

I received the best customer service ever and I needed a new leather watch strap for my Gucci watch. Bablas arranged collection, delivery and kept in contact with me as I am in isolation at present. My watch has been returned like new and the strap is perfect. I couldn’t have wished for better service and from such lovely people. Thanks so much.

August 15, 2020
Unprompted review
Rated 5 out of 5 stars

Tissot butterfly buckle

ordered a spare part for a Tissot watch after asking a question on their website and recieving a prompt reply. The part has been recieved in double quick time and I made the repair myself with a few tools ordered from Amazon (cheap as chips) saved mysaelf a whole lot of grief!

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service & quality workmanship

I was a little reluctant sending my expensive watch the other end of the country. How wrong was I?. From the first contact when an estimate was requested to the return of my watch was totally effortless. I was kept informed at every step of the process. Excellent customer service & workmanship second to none. Many Thanks.

July 17, 2020
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your kind feedback :)

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