Great experience from the team. Very helpful & knowledgeable. Wide range of products available to trial. Additional services they provide such as storing your order until your are ready to col... See more
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Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... See more
No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot. Delivery partner DPD went ahead and delivered t... See more
Company replied
Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... See more
Company details
Written by the company
London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.
Contact info
1-2 Purley Way Crescent, CR0 3JS, Croydon, United Kingdom
- 0208-684-3930
- enquiries@baby-nest.co.uk
- www.baby-nest.co.uk
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Great selection and fast delivery
I found Babynest online and not only found them to have the best selection of products in stock but also great deals on the products too. We had been looking for a green Stokke high chair which they had with amazing newborn deals ect.
Delivery was really quick and efficient despite us living in another part of the uk. Would definitely recommend.

Reply from Baby Nest
Great communication
Great communication, fast delivery, also very good price for an excellent product. Very happy.

Reply from Baby Nest
I would give 6 starts if I could !!
Just brilliant !! They went above and beyond to dispatch my order the same day and deliver just on time for my trip !! I had my new stroller and all accessories next day, on Saturday !! Great customer service, good competitive prices and everything I wanted in stock !! That almost never happens ! I’ll be using your online shop in the future I’m sure !!

Reply from Baby Nest
Always pleased with Baby Nest
We have bought three car seats now from Baby Nest. In store advice is great and they have a good range at good prices. Customer service buying online is also excellent. I highly recommend them.

Reply from Baby Nest
Item arrived in one day even without…
Item arrived in one day even without paying for next day delivery
Really good experience
Really good experience. Ordered our bundle (pushchair+ car seat + bedcrib) on Sunday evening. Got a call on Monday telling me that the order will be on its way once the Pushchair color was back in stock which will be probably within a week. They also added that if we needed the rest before that they could still delivered it. One day later they called me to see if I was available to receive the delivery. All the items were delivered without any issues and the person who delivered it was really nice and professional. We will be purchasing again from this shop.
Nba we are 30minutes drive from the physical shop that might be why we receive the delivery this fast but nonetheless still an amazing experience!

Reply from Baby Nest
Fast delivery, great customer service
Ordered a travel system online and very fast delivery even with the New Year. I phoned up to make sure this item was still in stock as it only stated 1 online. The woman kindly checked while on the phone to confirm. Opened boxes and checked everything over and is fantastic quality. Thank you!
Very fast delivery and communication…
Very fast delivery and communication was excellent from day one.
Thank you
Amazing small business!
Previously had terrible experience trying to order Stokke products from John Lewis but this service was excellent!
I had a lovely phone call the day after placing the order confirming the order then it arrived the next day!
Amazing service definitely recommend & will use again!
Great offers too!
Excellent customer service
Customer service was excellent and items delivered safely.
Excellent service and quick delivery
I bought two car seats and Baby Nest was the most competitively priced. Delivery was arranged over the phone on the day of purchase, and delivery made the very next day. Excellent service and will definitely shop at Baby Nest again.
Good price and very swift delivery
Great and quick delivery
Great, good price and quick 2-day delivery even on a black friday weekend!
Product all correct and in good condition.
Highly inconvenient
My first two attempts to purchase were blocked because your security person said the shipping address had to match the billing one. So I had to send myself the gift, and now I have to pay more money to send to the right person and the gift is going to be late. I will never buy from you again.
Worst customer service I’ve ever come…
Worst customer service I’ve ever come across. Ordered a car seat online, was clearly sent the wrong colour, after a number of email exchanges and pictures, the company tried to convince me I was wrong. They agreed on a return however I would have to cover the cost which is circa £28! I have since been to another shop to prove the colour they issued was wrong. Never ever using the company again.

Reply from Baby Nest

Reply from Baby Nest
Great product and great service
Great service
I haven't used this company before but I have to say the service was excellent. The item arrived the next day and they were cheaper as well so I was really pleased
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