Great experience from the team. Very helpful & knowledgeable. Wide range of products available to trial. Additional services they provide such as storing your order until your are ready to col... See more
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Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... See more
No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot. Delivery partner DPD went ahead and delivered t... See more
Company replied
Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... See more
Company details
Written by the company
London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.
Contact info
1-2 Purley Way Crescent, CR0 3JS, Croydon, United Kingdom
- 0208-684-3930
- enquiries@baby-nest.co.uk
- www.baby-nest.co.uk
4.6
Excellent
275 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Baby Nest
Thank you for your review and recommendation. We hope you enjoy your tripp trapp chair :)
Highly recommended company
Highly recommended company - can’t across these as I was searching for a good value pushchair travel system for my daughter who’s expecting her first child. These were the cheapest by far on the one I was interested in and the communication was brilliant regarding delivery.
April 5, 2024
Reply from Baby Nest
Thank you very much Jo for your review and for choosing us.
Reply from Baby Nest
Thank you so much for your review. We appreciate it and hope to see you again :)
Amazing service
Amazing service, Great communication, cheaper than competitors and next day delivery. Couldn’t have asked for more!
April 8, 2024
Reply from Baby Nest
Thank you for taking the time write this review. We're very happy to read comments and hope you love the pushchair as much as we do :)
Reply from Baby Nest
Thank you for the lovely review. It's greatly appreciated.
Quick and easy to order online
Quick and easy to order online. Since ordering online I have received updates of delivery date. Thanks
March 23, 2024
Reply from Baby Nest
Thank you for your great review. We're happy to read your postive comments.
Reply from Baby Nest
Thank you for taking the time to make this review and your positive comments.
No plastic covering /incomplete delivery
No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot.
Delivery partner DPD went ahead and delivered to the wrong address and wrong lane. Luckily spotted him far off from the window and managed to get the product back else i feel it would have been stressful liaising between delivery partner and supplier.
March 16, 2024
Reply from Baby Nest
Thank you for taking the time to write this reviews. We always like to receive comments, positive or negative. With regards to the car seat, the Joie i-Snug 2 car seat doesn't have a plastic covering on the car seat when opening the box, and this is because of envirovnmental reasons.
We're dissapointed to read the comments regarding the DPD delivery and of course will take this on board and put across to DPD.
Unfortunately, both comments you made are beyond our controi, but hope we can do better next time, if you choose to use our services again.
Excellent!!!
Excellent customer service and I'm really pleased with my Cybex Gi i-size car seat in Ocean Blue. Delivery arrived on Saturday, which was most welcome 😃
Thank you Amir and the Baby Nest team.
March 15, 2024
Reply from Baby Nest
Thank you Katherine for your lovely review. We're really glad that you loved your car seat choice :)
Clear communication, excellent service. Well priced products.
As in the title.
Kept me informed throughout.
Well priced products.
Would buy again.
March 13, 2024
Reply from Baby Nest
Thank you for your review. It's greatly appreciated.
Fantastic.. super speedy postage
Was a little unsure as I'd never heard of the website so because you could pay with PayPal, I went through with the same
Omg so quick !! I ordered late Wednesday night and the footmuff came Friday lunchtime!!
Thank you 😊
February 29, 2024
Reply from Baby Nest
Thank you for putting your trust and in and glad the footmuff arrived in a timely manner.
Wonderful customer experience and quick…
Wonderful customer experience and quick responses from Amir and a lovely lady that I called and spoke to. I look forward to receiving my order for Cybex Sirona Gi i size plus in two weeks!
March 4, 2024
Unprompted review
Reply from Baby Nest
Thank you for your kind comments. We look forward to getting the car seat to you as soon as we can.
superb customer service
February 13, 2024
Reply from Baby Nest
Thank you so much for your review and great comments
Reply from Baby Nest
Really happy to receive this review. Hope we can be of assistance again in the future.
Reply from Baby Nest
Thank you for your review and positive comments.
great and fast service
February 14, 2024
Reply from Baby Nest
Thank you for your review and happy to have met your expectations.
Amazing 5 stars
Absolutely fantastic customer service. We had a delivery delay when purchasing our order due to unforseen circumstances and Baby Nest could not do more for us. Kept us informed all the way through the process with updates about our purchase and delivery via phonecalls and emails. Amazing would definitely shop here again!
February 19, 2024
Reply from Baby Nest
Thank you so much for your lovely reviews and we we're glad to have got your Triv Bundle to you through challenging circumstances. We look forward to hearing from you again.
Great customer service
Great customer service, Baby Nest were wonderful communicators when there was a delay with my order (no fault of theirs). Highly recommend.
February 13, 2024
Reply from Baby Nest
Really happy to receive these comments and kinds words. Thank you for the recommendation.
Reply from Baby Nest
Thank you very much for your review.
Excellent customer service
I could not be more impressed with the customer service I have received. We ordered our pram knowing there would be a delay due to shipping issues, we have been kept well informed the whole way through with updates. I would definitely recommend Baby Nest!
February 17, 2024
Unprompted review
Reply from Baby Nest
Thank you Ria for you kind comments and lovely review. We hope the Triv Next was worth the wait. All the very best.
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