Great experience from the team. Very helpful & knowledgeable. Wide range of products available to trial. Additional services they provide such as storing your order until your are ready to col... See more
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Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... See more
No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot. Delivery partner DPD went ahead and delivered t... See more
Company replied
Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... See more
Company details
Written by the company
London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.
Contact info
1-2 Purley Way Crescent, CR0 3JS, Croydon, United Kingdom
- 0208-684-3930
- enquiries@baby-nest.co.uk
- www.baby-nest.co.uk
4.6
Excellent
275 reviews
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Hasn’t replied to negative reviews
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Would recommend!
Love the stokke tripp trapp accessories Quick delivery and good price. Would recommend store to others!
March 19, 2025
Excellent communication
Excellent communication, they special ordered my product when out of stock and called as soon as it arrived, it was then sent out next day free of charge.
March 13, 2025
Great price. Arrived on time.
Items were in the sale so saved over £100 compared to local department store. Items arrived on time and are exactly as described. My only comment is that the outer packaging needs to be sturdier. All corners were damaged and there was a gouge out of one side. One internal packet was subsequently damaged but goods inside were fine.
February 25, 2025
Such an amazing company
Such an amazing company ! So easy to communicate with made everything so easy
February 24, 2025
Good customer service, great products
Good customer service - couple of items I had were on pre-order and they emailed to ask if I'd be happy for my full order to be dispatched together.
It came in on expected dates and was dispatched straight away with next day delivery.
So so pleased with the Joie parcel pram and ilevel car seat! Perfect for baby's arrival. Thank you.
February 24, 2025
Wonderfully super web site and equally…
Wonderfully super web site and equally swift and professional ordering and dispatching service, excellent thank you for a super product and service
Paul
February 24, 2025
Very fast delivery
Very fast delivery, good and proactive communication. We are very happy with our purchase
February 18, 2025
Excellent customer service had a…
Excellent customer service had a problem they talked me through it over the phone
February 20, 2025
Little Green Sheep cot mattress
Ordered a Little Green Sheep cot mattress from their website, received a confirmation of my order via email. Then two days later they cancelled my order stating the price was incorrect! Awful customer service
February 21, 2025
Unprompted review
Reply from Baby Nest
Thank you for your time in writing this review, we welcome all feedback. We do apologise for the incorrect price. There was a recent offer on Little Green Sheep mattresses which had ended recently and our website hadn't updated to the RRP. The reason behind the two day wait was to get confirmation from the supplier as to whether there would be an upcoming offer for this mattress. Unfortunately, there isn't an offer upcoming and so we're unable to fulfill the order at the advertised price. Apologies again for any inconvenience caused.
We're yet to receive our products
We're yet to recieve our products. We have been waiting since 20th Jan.
January 20, 2025
Reply from Baby Nest
Hello Adam,
We're sorry to read this review. Sincere apologies for this not arriving on time. We had created the shipment and tracking details were emailed accross to you once your order had been shipped. Unfortunately, this order wasn't collected by our courier and was left in our warehouse. We did however despatch this on Monday 17th February on a next working day delivery following your communcation during the weekend and can see this was delivered on Tuesday 18th February. Apologies for any inconvenience caused.
Brilliant service
Brilliant service. Friendly team that took the time to ensure our order was delivered within 24 hours. Couldn’t fault them and the price for our order was better than other suppliers.
February 11, 2025
overall amazing experience
amazing communication, selected standard delivery and they had packed and shipped my product so i got it the next morning!!
February 3, 2025
great price and product
January 29, 2025
Great service
Great service. Prompt delivery. Communication fantastic. Will be ordering again for my grandchildren.
January 25, 2025
Babynest is an amazing business
Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they're almost always the best price.
Ordered a child's car seat for next day.... It arrived next day. £10 cheaper than anywhere else even with the extra for next day delivery.
January 24, 2025
Everything is good about the service.
Everything is good about the service.
The review is on the price point of the product which is standard with Stokke products (excessively expensive).
January 17, 2025
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