Great experience from the team. Very helpful & knowledgeable. Wide range of products available to trial. Additional services they provide such as storing your order until your are ready to col... See more
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Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... See more
No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot. Delivery partner DPD went ahead and delivered t... See more
Company replied
Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... See more
Company details
Written by the company
London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.
Contact info
1-2 Purley Way Crescent, CR0 3JS, Croydon, United Kingdom
- 0208-684-3930
- enquiries@baby-nest.co.uk
- www.baby-nest.co.uk
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Hasn’t replied to negative reviews
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Easy to use web site and quick to arrive
It is a fantastic store
It is a fantastic store. Everything has been easy in the purchase with impeccable attention. Very attentive to all the details. 100% recommended.
Super good experience
Super quick shipment, really well packed and amazing item quality.
The customer service is excellent.
I will buy again for sure! ⭐️⭐️⭐️⭐️⭐️
Order was dispatched the same day and I…
Order was dispatched the same day and I received it the next. Very happy with the fast delivery and the foot muff I ordered for my daughters buggy is super warm and luxurious. Pleased with my order and would definitely order from this company again.
Very quick delivery (next day!)
Very quick delivery (next day!), well packaged, and competitive price. Thank you!
Great offer and speedy delivery
So pleased to see the buggy I wanted at a lower price than competitors. Also had a discount code for 10% off meaning I almost saved £100 compared to John Lewis price.
Ordered Thursday morning and was delivered by Friday lunchtime. Very very pleased
Great service from baby nest
Great service from baby nest! I ordered the Joolz Aer stroller and bought the handlebar seperate. They called me to double check the order as I had accidently chosen a different colour to the bar on the stroller. The lady on the phone asked if I want the matching one and changed the colour on the order for me. Product was dispatched immediately and I received it the next day!
Kept informed about delivery status and…
Kept informed about delivery status and received item sooner than expected
Amazing customer service
Amazing customer service. I was accidentally sent the incorrect item. I ordered the Reef/Dune car seat universal adapter and the Dream adapter arrived instead. I called up and explained the situation and was told the correct item would be sent out immediately on Monday (I called on the Saturday) and I would receive a returns form to send the incorrect item back with no cost to me. My item was dispatched on Monday and arrived on the Wednesday. It was so simple, the lady on the phone was SO lovely and we ended up having a giggle about the situation. I would highly recommend this company to anyone x
Baby Nest are an amazing company!
Baby Nest are an amazing company. We first used them for our first child and they were so helpful and informative. We really think they supported us to make the best choices. The service was exceptional and so much more personal than the chains. We have purchased all our baby products from them and they are always competitively priced. We think this is a fab company.
Great customer service.
Fast and Great
The parcel came so quickly and everything was just as I had ordered. So thrilled - would 100% order from here again.
Excellent pricing and great customer…
Excellent pricing and great customer service follow up. The team rang to say my item was a special order and might be two weeks and checked that was ok. It arrived earlier than expected, which is always better than later.
Great experience helpful staff
Great experience helpful staff
Took a bit long for them to order it into the store
But the min it was in store they let me know and delivered next day
stokke newborn set
Excellent and quick communication and delivery. Best price for item purchased.
Good price and prompt delivery.
Great service from Baby Nest
Great service from Baby Nest. Speedy delivery and product was well packaged.
I didn’t like that I had to chase them…
I didn’t like that I had to chase them for updates on delivery, but they were super fast once the product was in stock and they were proactive so thanks.
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