Baby Nest Reviews 

275
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great experience from the team. Very helpful & knowledgeable. Wide range of products available to trial. Additional services they provide such as storing your order until your are ready to col... See more

Rated 5 out of 5 stars

Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... See more

Rated 2 out of 5 stars

No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot. Delivery partner DPD went ahead and delivered t... See more

Company replied

Rated 5 out of 5 stars

Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... See more

Company details

  1. Baby Store
  2. Children's Store

Written by the company

London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

275 reviews

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4.6

All reviews

(275)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super good experience

Super quick shipment, really well packed and amazing item quality.

The customer service is excellent.

I will buy again for sure! ⭐️⭐️⭐️⭐️⭐️

October 24, 2024
Rated 5 out of 5 stars

Order was dispatched the same day and I…

Order was dispatched the same day and I received it the next. Very happy with the fast delivery and the foot muff I ordered for my daughters buggy is super warm and luxurious. Pleased with my order and would definitely order from this company again.

October 14, 2024
Rated 5 out of 5 stars

Great offer and speedy delivery

So pleased to see the buggy I wanted at a lower price than competitors. Also had a discount code for 10% off meaning I almost saved £100 compared to John Lewis price.
Ordered Thursday morning and was delivered by Friday lunchtime. Very very pleased

October 10, 2024
Rated 5 out of 5 stars

Great service from baby nest

Great service from baby nest! I ordered the Joolz Aer stroller and bought the handlebar seperate. They called me to double check the order as I had accidently chosen a different colour to the bar on the stroller. The lady on the phone asked if I want the matching one and changed the colour on the order for me. Product was dispatched immediately and I received it the next day!

October 14, 2024
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I was accidentally sent the incorrect item. I ordered the Reef/Dune car seat universal adapter and the Dream adapter arrived instead. I called up and explained the situation and was told the correct item would be sent out immediately on Monday (I called on the Saturday) and I would receive a returns form to send the incorrect item back with no cost to me. My item was dispatched on Monday and arrived on the Wednesday. It was so simple, the lady on the phone was SO lovely and we ended up having a giggle about the situation. I would highly recommend this company to anyone x

October 12, 2024
Rated 5 out of 5 stars

Baby Nest are an amazing company!

Baby Nest are an amazing company. We first used them for our first child and they were so helpful and informative. We really think they supported us to make the best choices. The service was exceptional and so much more personal than the chains. We have purchased all our baby products from them and they are always competitively priced. We think this is a fab company.

October 11, 2024

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