Great experience from the team. Very helpful & knowledgeable. Wide range of products available to trial. Additional services they provide such as storing your order until your are ready to col... See more
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Excellent service and so very helpful with our travel system and now next stage car seat. Everything suggested was with good reason and nothing oversold or pressurised. We will be using BabyNest for a... See more
No plastic on the product. I’ve always had Joie’s car seats bought with plastic covering that can be used to protect it when storing it in the boot. Delivery partner DPD went ahead and delivered t... See more
Company replied
Babynest is an amazing business, that never fails on delivery or customer service (even called me once to tell me based on a previous order I'd probably ordered the wrong high chair piece) and they'r... See more
Company details
Written by the company
London based baby store, selling a range of baby equipment by popular brands. We provide car seats, strollers and baby room furniture. From brands such as, iCandy, Cybex, Bugaboo, Silver Cross, Joolz, Stokke, Nuna, Egg and many more. Buy online from our website or visit us in store.
Contact info
1-2 Purley Way Crescent, CR0 3JS, Croydon, United Kingdom
- 0208-684-3930
- enquiries@baby-nest.co.uk
- www.baby-nest.co.uk
4.6
Excellent
275 reviews
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Hasn’t replied to negative reviews
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5* Company. Highly recommend!
After a huge mess up with Mamas and Papas we had cancel our pram order and try and find it elsewhere. I found everything I needed with Baby Nest at the same price Mamas and Papas were selling for. The delivery was absolutely rapid with it all arriving the next day in perfect condition! Highly highly recommend. Thank you!
September 5, 2024
Super fast delivery of an item I…
Super fast delivery of an item I couldn't get anywhere else!
August 27, 2024
Fabulous communication through
August 15, 2024
Nothing to say
July 26, 2024
Reply from Baby Nest
Thank you for your review.
Our website stated Mid-July for deliery and had emailed you the same day you placed the order out of courtesy to highlight this lead time in case you had missed it. We would of course have been happy to cancel the order in case this lead time had been missed or didn't work for you. The reason for the wait was that Joolz was out of stock of the bumper bar that you ordered and there was nothing we could have done to expedite this sooner.
We are surprised and feel this review is perhaps unfair as there was nothing more we could have done.
Reply from Baby Nest
Thank you so much for taking the time to write this review
Everything was great!
Everything was great - good communication and fast delivery. Really happy to support an independent shop.
July 29, 2024
Reply from Baby Nest
Thank you so much for taking the time to write this review and for supporting independent businesses.
Nuna Triv Next purchase
This was just a normal order, but the customer service was great.
I initially got an email stating that it would take approximately 14 days to get the item delivered and if I am OK to wait.
After only 3 days I got a phone call to inform me that the item arrived early and asked if it's ok to have it delivered next day.
The staff seemed super friendly on the phone
July 25, 2024
Reply from Baby Nest
Thank you so much for taking the time to write this lovely review and happy we could fufill the order quicker than originally stated.
Reply from Baby Nest
Thank you so much for taking the time to write this review
Reply from Baby Nest
Thank you so much for taking the time to write this review and happy to hear you like the pushchair
Reply from Baby Nest
Thank you so much for taking the time to write this review
Good price and unbelievably quick…
Good price and unbelievably quick delivery which was much appreciated.
July 3, 2024
Reply from Baby Nest
Thank you so much for taking the time to write this review
All brilliant!
June 4, 2024
Reply from Baby Nest
Thank you so much for taking the time to write this review
great communication ,very helpfull fast…
great communication ,very helpfull fast delivery.10 out of 10
June 24, 2024
Reply from Baby Nest
Thank you so much for taking the time to write this review
Product itself is great but I paid for…
Product itself is great but I paid for next day delivery and it took two weeks to get to me.
June 20, 2024
Reply from Baby Nest
Thank you so much for taking the time to write this review. We welcome all feedback positive or negative. However, in the interests of fairness, our website did state a lead time of mid to end of June for this item to arrive as we're awaiting this mosquito net to arrive from Joolz who we're out of stock at the time. We had also emailed you on the day after you placed the order to highlight this lead time. We would have happily cancelled the order had you replied to us and requested this but hadn't received a reply and assumed you we're okay to wait. The item was shipped on a next day delivery as soon as the item arrived in stock with Joolz within the lead time quoted to you.
Reply from Baby Nest
Thank you so much for taking the time to write this review and glad to hear the order arrived safely and at a great price.
Very quick delivery very good price but…
Very quick delivery very good price but still to open boxes to check items
June 17, 2024
Reply from Baby Nest
Thank you so much for your review and hopefully all the items arrived as expected.
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