Baby City Reviews 

218
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Processing order online was quick & easy. The price was amazing & the delivery was so very quick & prompt. Will definitely be using Baby City again very soon.

Rated 5 out of 5 stars

Found the baby gym we were after at a great price, was delivered day after next. Good delivery info (told me what hour to expect it). And when I mistakenly thought they'd sent the wrong thing they pic... See more

Rated 5 out of 5 stars

I have just received another package of beautiful first rate quality teddies from Babycity.co.uk. As I handcraft personalised baby boot sets for new born babies it is very important to have the righ... See more

Rated 5 out of 5 stars

Would recommend this company to anyone! I'm always hesitant to order from a website I have never heard of before, but after reading other reviews, I thought I'd give it a go, considering the prices... See more

Company details

  1. Baby Store
  2. Children's Clothing Store
  3. Toy Store

Written by the company

Baby City is an online retailer offering a wide range of high-quality, innovative baby, nursery and toy products that support babyhood. Parenthood can be both exciting and challenging, and we are committed to providing the best range of products to support the individual journey and budget. Our extensive selection of baby products and accessories includes everything from feeding bottles, to changing bags as well as items unique to us including our bespoke handmade baby gift hampers. We are located in a spacious 15,000 square foot warehouse in the West Midlands, our inventory hold over 2,500 product lines, stemming from over 50 leading industry brands and spans over 200 baby categories. Orders are picked and dispatch by us from our on-site warehouse, for quick delivery to your door from ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(218)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I ordered a memory box for a baby shower I was going to and I was very impressed with the prompt delivery and was sent e mails advising me of the status of my order. It is a refreshing change to have such good customer service, many thanks

March 6, 2013
Unprompted review
Rated 5 out of 5 stars

very fast delivery, great product

Very satisfied. Only issue we had was the packaging. It came in a box that said bowls and plates when product was a baby carrier. Almost sent it back without opening it. Great product and communication and very fast delivery though.

March 6, 2013
Unprompted review
Rated 5 out of 5 stars

Slumber Bear

Haven't used it yet, but the delivery was brilliant ! Ordered Sunday, delivered Tuesday at the time stated. Thanks...........

February 28, 2013
Unprompted review
Rated 5 out of 5 stars

Faultless

So many positives - most competitive price, super speedy delivery (packaged perfectly). Couldn't ask for more!

February 25, 2013
Unprompted review
Rated 5 out of 5 stars

Quick ;)

Even I don't specified my delivery data and time, they was quick and contact me before, to make shore someone is at home when parcel arrive. ;))

February 3, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic, speedy service!

I ordered some toys at midday and received them the next morning! Amazingly quick, great quality and great prices, Will definitely order from Baby City again!

January 28, 2013
Unprompted review
Rated 4 out of 5 stars

Nice product- what I wanted

Service was good and when stock was unavailable I was politely informed of the delay. However the delay extended beyond the extra time the original email stated and I had to chase the order myself.

January 9, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look