Baby Shower Host Reviews 1,002

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Paid £6.99 for next day delivery, the item never arrived. I tried calling however you get a voice message advising to call back in office hours (even though it was between these hours). When i chased... See more

Rated 5 out of 5 stars

After searching a few websites and a few 'auction' sites this was by far the cheapest. Placed my order on the Friday night and was dispatched on the Monday - a lot quicker than expected. Small problem... See more

Rated 1 out of 5 stars

I received my order yesterday evening and was highly disappointed to see the contents. Half of the items were missing from Tiny Feet Express Party Pack (16) The photo shows pink & blue balloons... See more

Rated 4 out of 5 stars

I had ordered for a close friend through standard free delivery which was meant to take a good couple days. In the comments section I did mention that the earlier the parcel arrived the better. I ord... See more

Company details

  1. Baby Store

Information provided by various external sources

We are a family run company in our 7th year of providing Baby Shower partyware for 1000s of Hosts in the UK and abroad. Many celebrities such as Rachel Stevens, Myleen Klaus, Coleen Rooney, and many more have also chosen Baby Shower Host as their supplier of choice. We currently have the widest choice of party ranges in the UK with approximately 5,000 product items available.


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

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Rated 5 out of 5 stars

Happy Customer

Placed my order, when one product wasn't available I was called and offered alternatives. Next day I had my purchases. No complaints thanks

November 5, 2013
Unprompted review
Rated 5 out of 5 stars

Baby Shower host with the most

Placed my order and was constantly updated of the status. I received the order two days later and was very pleased with the contents.

Great service and great goods

Will defo use you again

November 5, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Quality of products received was outstanding! They really exceeded my expectations and delivery was so quick

November 5, 2013
Unprompted review
Rated 4 out of 5 stars

Everything you need on one site

Everything you need on one site, however delivery dates and times are not clear. I called the office to find out and they were really helpful. Couldn't fault the service.

There were two items not availble but i was offered a suitable replacement, very good service

November 4, 2013
Unprompted review
Rated 4 out of 5 stars

The finishing touch for a great party!

I used almost all of the contents of the parcel. We had a great time with the games and the room looked lovely with all the decorations. my daughter was thrilled with her surprise party. One small detail-i felt the banner should have read Baby Shower, not congratulations, as the baby hasn't arrived yet! The anner would then have matched the rest of the decorations,plates,tablecloth etc.
All the guests were very impressed with the look of the room. Perhaps that will generate more orders!
Thanks for the prompt service.

November 3, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

When I ordered the items it said delivery within two weeks but the items arrived within a few days! Perfect - no stress while organising the shower for my little sis :)

November 2, 2013
Unprompted review
Rated 1 out of 5 stars

Disgraceful customer service

I ordered items for a baby shower a week ago and was asked by Baby Showers couriers how i would like my items to be delivered. As i knew I would be at work i requested the items be left with ANY neighbour. The delivery arrived and as i was not home (in London) as I had already informed them they chose to bring the items back to Kent and did not attempt to leave the items with any of my neighbours. As i will not get the invitations in time i tried to cancel my order and was met with extremely poor customer service. I was told that i was not entitled to a refund because some items were personalised. Being reasonable i agreed to pay for the personalised items but had to insist that i was entitled to a refund as I had not received the items and had requested that the courier return them. I was then told that i would have to pay extra for the personalised items to be sent to me which i refused as i made a valid request (which the couriers admit to receiving and agreeing) for the items to be left with a neighbour so i should not be expected to pay extra for this. I was then told that a decision could not be made until the manager was back from holiday! I have spent over £100 with these amateurs and not only are they refusing to refund my money but they are refusing to deliver the items without me paying extra. I will have to spend saturday sourcing the items myself (so much for online shopping). They gave me the "option" of coming to Kent to pick the items up myself. Nobody tried to find a reasonable solution. Steer well clear of this company, they are a Watchdog programme waiting to happen.
They also allow you to order items which are out of stock, then call you a few dates later offering "alternative" items". If they are aware that items are not available at the time of your order (which they were in my case) they should not take your money.

November 1, 2013
Unprompted review

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