Backdropsource Reviews 

297
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the durable materials, noting that the products exceed expectations and look fantastic. Furthermore, people highlight the impressively fast delivery times, explaining that orders consistently arrive well before scheduled deadlines. Reviewers also share that the support team provides wonderfully helpful communication throughout the entire process. Some reviewers were not happy with occasional delivery delays, mentioning frustrating experiences with missing tracking details or unhelpful customer service responses. Additionally, a few consumers noted isolated printing flaws, such as blurred prints or color discrepancies on their received items.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that materials are thick and durable for... See more

Quality

People report positive experiences with quality, highlighting that banners, backdrops, and fabric materials... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting impressively fast... See more

Customer service

Consumers find customer service to be positive, highlighting exceptional communication, patience, and helpful... See more

Service

Clients share satisfaction regarding the service, noting incredible support from start to finish with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Of course, everything we design needs to be printed "yesterday". Backdrop sources always delivers, super-fast! Proofs are quick too. I've always been able to get a hold of someone for services changes... See more

Rated 5 out of 5 stars

Returning customer! We have been so pleased with our 10'x16' "step and repeat' backdrop that we have purchased another! This time a 6'x10' for smaller use. Same great customer service and support. T... See more

Rated 5 out of 5 stars

Backdrop source has been a great partner, and their customer service is excellent! They communicate throughout the whole process and have really impressive turn around. Plus, anytime i've needed a cus... See more

Rated 5 out of 5 stars

The project was ordered and I received the proof the same day and my backdrop was delivered within a week. Some images were distorted (one cow had a skinny neck similar to and ostrich) but all in all... See more


Company details

  1. Trade Fair Construction Company
  2. Business to Business Service
  3. Digital Printing Service
  4. Display Stand Manufacturer
  5. Exhibition and Trade Centre
  6. Prints and Signs Store

Written by the company

About Backdropsource Ordering a trade show display online usually means crossing your fingers and hoping the print matches what you approved. We've spent 21 years making sure it does. Backdropsource designs, prints and ships custom trade show displays and fabric graphics from our own production floor — over 100,000 orders delivered. Our range includes tension fabric media walls, SEG backlit frames, popup media walls, SEG popup banners, hanging structures, tension counters and table covers, printed by dye sublimation across roughly 50 fabric options: polyesters, mesh, blockout, backlit, stretch, canvas and specialty materials, including B1 (DIN 4102) flame-retardant fabrics for venues that ask for certification. Every display is made to your size, shape and artwork. Before we print, a real person on our design team reviews your file for resolution, bleed and colour, and comes back to you if something looks off. Hardware is engineered for repeat use — SEG frames with 3mm silicone edge, tool-free popup systems, hanging structures rated to 200kg. We ship worldwide and support installation. If something isn't right, tell us and we'll make it right.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

297 reviews

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4.6

All reviews

(297)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Backdropsource is an awesome company…

Backdropsource is an awesome company with incredible service from start to finish. This was our first time using them for a huge custom framed fabric sign for our middle school campus. From the very start of the ordering process, I was impressed. Then our sign arrived so quickly and way before we asked for it. It was packaged so carefully, comes with a nice carry case, and was a simple and quick installation. We love it! It is beautiful and high quality. We can't wait to purchase our next sign. I am a fan!

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Exactly What We Were Looking For

We’re very happy with the backdrop we received. It came out exactly how we hoped in terms of clarity and quality, and the entire process was easy from start to finish. Ordering was simple, shipping was quick, and communication was great throughout. We felt comfortable with the process and plan to order a matching backdrop.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service above and beyond

Customer service above and beyond. Product better than what was pictured via the website. Top notch service, I received it within a week WITH standard free delivery. Only using them from now on.

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Quality, Fast, and Easy!

Everything about the experience was fast and easy! We haven't needed a new backdrop or tablecloth in a very long time, but when we realized it was due for a refresh, it was crunch time! The turn around time was about a week and they got it all to me in less time. Highly impressed in the quality as well - much better than our last set. Will absolutely reuse if we redesign again!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a 20 x 20 booth kit and flags

Ordered a 20 x 20 booth kit and flags, they were quick to get printed and shipped. They also worked endlessly with us and the artwork to get it how we wanted. We appreciated the time and the patience as well as the quick turn around time. Everything printed out great and looks amazing.

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

Custom Tradeshow Booth

Great communication, a little overly communicative but hey I'd rather hear from them rather than not. Designers really helped my vision come to life. Got the product VERY fast. It is higher quality for being just metal brackets and pull over fabric. Fabric is thick and the printing on it looks amazing!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Amazing quality and fast shipping! The custom kids backdrop and aluminum frame look fantastic, and the colors are vibrant and professional. The frame was easy to assemble, and the entire setup exceeded my expectations. I will definitely order from Backdrop Source again. Highly recommended!

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

FAILED DELIVERY WITH NO SUPPORT

FAILED DELIVERY WITH NO SUPPORT. I ordered a backdrop that was not delivered to the correct location. UPS had no proof of delivery that was substantial. It took me a week to get someone on the phone that would call me back. All email correspondence with the support team were unhelpful. They refused a refund but resent the item to the same address despite a confirmed communication through email to change the delivery address to avoid the same issue. SAME ISSUE HAPPENED AGAIN... Honestly if they had a support team as robust as their sales team that calls as soon as you submit your info, maybe I wouldve gotten the item I paid for.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible customer service!

Incredible customer service. Truly first class! I had a time-sensitive project, and the Backdropsource team went above and beyond to make sure it was approved and completed on time. Super impressed with this company!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot thank you all enough

I cannot thank you all enough! The backdrop arrived today and the front and back look beautiful! The colors are crisp and rich and look far better than I had expected! I will go nowhere else for future work! Backdropsource is the best! A+A+A+

May 8, 2026
Unprompted review
Rated 4 out of 5 stars

Counters and Display Banners

The counters and display banners we ordered looked great and were relatively easy to assemble. It was a rush order, and we received everything several days before our deadline, which was great.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great Looking Exhibition Display and Smooth Experience

We were honestly expecting the usual compromise that comes with portable exhibition setups — difficult installation, weak structure, or average print quality. But the setup from Backdrop Source
turned out much better than expected.

The entire DIY tension fabric media wall was easy to assemble, lightweight to handle, and looked premium once installed. Print quality was sharp, colors came out accurate, and the fabric finish gave the stall a clean professional appearance at the exhibition. Even the structure felt stable and well-engineered for repeated use.

What stood out most was the balance between portability and visual impact. For a 3m x 3m exhibition booth, it created a strong brand presence without needing heavy fabrication work.

Good support, timely delivery, and a hassle-free experience overall. Definitely a solid option for brands looking for portable exhibition displays that still look custom-built.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product. Turnaround time was exceptionally fast, and the team was highly responsive throughout proofing and pre-production. The material quality, printing, and overall fit exceeded expectations.

April 23, 2026
Unprompted review

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