Lorsque vous achetez chez Backmarket, vous voudrez peut-être envisager l'assurance supplémentaire. L'iPhone SE 2020 que j'ai acheté a décidé de s'arrêter. L'écran est devenu vide (la batterie était... See more
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The delivery was quick and the quality of the refurbished iPhone excellent. Hard to tell it wasn’t a new phone. I also resold my old Android and that process was very straight forward. Back Market de... See more
Quand on choisit un iPhone premium, on reçoit réellement un premium. Quant à la revente de mon ancien iPhone, l’estimation s’est avérée exacte et j’ai été réellement remboursée de cette somme. Top!
J’ai remplacé des IPhone 6S par d’autres, plus récents. L’iPhone XR est en service et donne satisfaction, à part l’intensité du son que je trouve faible,
Company details
- Cell Phone Recycling and Unlocking Service
- Computer and Accessories Store
- Electronics Store
- Online Marketplace
Written by the company
Hello, nous sommes Back Market, la première place de marché dédiée aux produits reconditionnés. Rendez-vous ici : https://www.backmarket.fr Pour plus d'avis : https://www.backmarket.fr/avis
Contact info
199 rue Championnet, 75018, Paris, France
- www.backmarket.fr
4.3
Excellent
96K reviews
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Good product, quick delivery
May 25, 2026
Customer experience
Customer experience, i had an issue in the airpods after using, they repared it and returned to me, it works well
June 9, 2025
i recommend
iphone 17 came at 100% battery life. perfect condition. nothing bad to say here. phone plastic case is decent, you could a cheaper one on aliexpress. however, the phone screen glass is good.
May 18, 2026
Excellent !
May 4, 2026
Perfect and safe
May 4, 2026
They had the right goods
They had the right goods, in good order sent in good time and well wrapped and the product worked, what more can you ask for.
May 4, 2026
Very good experience
The laptop description matched the reality. No complaints from me. A wonderful buying experience.
April 21, 2026
May use AI-assist with repliesRead more
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Phone broken, no refund.
The phone was broke, they asked me to order another one (that worked), but then refused to reimbursed the first one.
Ended up paying 2 phones to get one working.
July 15, 2025
Reply from Back Market - France
Hi Florian,
Thank you for sharing your experience, and we're sorry to hear about the trouble you've had.
Our customer service agents are always here to assist you and find the best solution possible. However, we'd like to clarify that if your first device was outside of its commercial warranty period at the time of your request, a refund would unfortunately not be applicable under our policy, which may explain the outcome you experienced.
That said, if you feel your situation wasn't handled correctly or if you have any remaining questions, please don't hesitate to reach out to our team again. We're happy to review your case and make sure everything was processed fairly.
Thank you for your understanding. 🙏
Olivia, Back Market
GREAT EXPERIENCE.
ordered iphone 15pro and airpods 2 pro. Perfect products. Great quality. Absolutely no complaints whatsoever.
April 20, 2026
The Macbook that we ordered was like…
The Macbook that we ordered was like new but it was not able to support, the word processing programmes that my wife requires for her translation work. Following our request, Backmarket was able to facilitate the return and reimbursement within days of our sending the machine back. We shall certainly be buying our next computer from Backmarket, albeit perhaps not a Mac...
April 3, 2026
Refurbished Macbook Pro 2024 16”
Arrived quickly in a great packaging with its accessories.
It looks brand new, no issues with anything, would definitely recommend!
January 22, 2026
Price, format very good, delivery pitiful
The price and format was very good. The product is fine.
The delivery was dreadful; very late and far too many days after ordering.
This part is not good enough - and I've been using you for 7 years now!
April 6, 2026
Reply from Back Market - France
Bonjour Stamford,
Merci pour votre commentaire. Je suis navrée d'apprendre cela.
Je vois que vous n'avez pas ouvert de réclamation pour solliciter notre aide.
Pour entrer en contact avec nous, rendez-vous sur votre compte Back Market (https://www.backmarket.fr/fr-fr/dashboard/orders) et sélectionnez « Obtenir de l’aide » à côté de la commande correspondante. Vous serez alors redirigé vers notre plateforme de messagerie en ligne où nous serons ravis d'échanger avec vous !
Je vous souhaite une bonne journée.
Carolina de Back Market
Brilliant
As always, a fantastic website, products received are exactly as described 10/10
March 29, 2026
The mobile phone arrived in good…
The mobile phone arrived in good condition. It came relatively quickly. It was packaged well. It was the exact phone I ordered. There were no problems with setting up the phone and it is currently working well.
March 26, 2026
Excellent experience with the seller
Excellent experience with the seller. My computer was really really almost new, all the hardware was in perfect condition, the battery was a bit shy of new, OMG, really I truly recommend it!!
March 26, 2026
Good alternative to buy High qualité…
Good alternative to buy High qualité mobile phones. Easy to handle, good Information whole over the transaction. In case of réclamation Quick réponse!
June 9, 2025
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