Backyard And Beyond Reviews 

275
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

In all honesty, 5 stars is not enough for Backyard & Beyond. I would give them 100 stars! My sister used them for her garage in 2019. I contacted them in 2021 for a new build garage based on my sis... See more

Rated 5 out of 5 stars

We had an outstanding experience with these guys and would absolutely use them again! They are honorable, hard-working, well-priced and did a quality job for us...they always showed up when they said... See more

Rated 5 out of 5 stars

Incredibly helpful and responsive sales staff. The shed and gazebo are exactly as ordered and delivery and installation was flawless. I cannot recommend highly enough. It is rare to have everything... See more

Rated 5 out of 5 stars

Impeccable personal service. Outstanding product. On time delivery. Well constructed. Colors spot on. They promised a lot and THEN over delivered. PERIOD. If you are in the market like I w... See more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Backyard & Beyond, LLC is a family business located in Lancaster County, Pennsylvania, owned and operated by four generations of Amish. We have been building quality gazebos and outdoor structures since 1980. We are known for our array of products, and we are dedicated to producing the finest exterior structure that money can buy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

275 reviews

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4.8

All reviews

(275)

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Rated 5 out of 5 stars

Great shed

Great shed - very happy. The delivery/installation was a problem because tractor equipment moving shed into place damaged a retaining wall but repair cost to wall was promptly credited back and I’m happy! I would choose Backyard And Beyond again when the times comes.

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

Piece of cake

the sales experience was easy and staff helped choose what was right for me. The delivery was a piece of cake, they had the shed placed within 30 minutes of arrival.

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

This is an excellent company to…

This is an excellent company to purchase a shed from. They provide you a brochure and the ordering process is very simple. They were also very flexible with the delivery of the shed. I had to reschedule the delivery of the shed several times because of the weather and they were very accommodating. The delivery went off without a hitch. The entire delivery only took 20 minutes. I would highly recommend this company to my friends and anyone in the market for a shed.

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

Everybody that can see my new shed asks…

Everybody that can see my new shed asks me where I got it. Great product and great service as well.They showed up on time and placed the shed in my backyard where I wanted it and with no hassle.

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

It was a pleasure doing business with…

It was a pleasure doing business with backyard.
They delivered what they promised they deliver it on time the delivery person was super knew what he was doing!!!
In short I recommend them very very very highly !!!!!

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

I was very happy with my purchase from…

I was very happy with my purchase from the beginning to the end. They did everything they said they would do. I men who came to install my shed were excellent. Neat and clean and very respectful to me and my property. I would without a doubt use them again. I recommend them to all in te market for a shed or anything else they sell.
Very Happy Customer.
Bob Giallanzo.
Howard Beach, Queens NY

February 14, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered a two story shed

I ordered a two story shed . They prepared the pad. The shed was delivered the following week or so. It came partially assembled and was fully assembled in one day. Fine workmanship Great building.

February 14, 2019
Unprompted review
Rated 1 out of 5 stars

Two Car Garage with storage loft: Ny

Update: December 2019: the back stair case railing is going to have to be redone, its falling apart, given the fact its only 1 half years old and the up stairs flooring is very spongy in spots, it was probably left over plywood from another job that was used, going to have to replace that too. I have spoken with backyard, but they dont care because they were paid in full. Be very careful when contracting this place, once they are paid they do not stand behind there product, given my experience. With the money that was spent on this garage, I shouldnt have to be rebuilding things,rediciouls. No response from the company, is a response.
Hopewell Junction Ny
Update: June 2019, the back staircase handrail and fence is now warping, due to the misplacement and out of alignment of two lower footings. I spoke with mark from back yard and beyond and apparently there is no warranty after a one year build? Just another example of why they have dropped the ball on this garage build!
Contracted Back yard and Beyond in January 2018 to pour concrete foundation and build two car garage with storage loft.
A few off things right from the beginning was, they would not set/install the silt fence, that is required for the homeowner to get the proper permits. Which is strange because a silt fence is always needed in the construction phase, whether its before or after permits are drawn,its up to the builder/contractor/person doing the work to provide and install this always.. i was about to cancel the contract for this fact and they came and installed it, but i had to run and buy the silt fence.

On delivery of the roof trusses, the driver wasn't paying attention and got the truss top stuck on a curb and he gunned the truck, went over the curb, off the side of my driveway. in doing so, the truck crushed a good 6 foot section. The driver was kind and took pictures of the damage and stated that his boss would take care of it. Things happen , we all know this. So when i called the truss company boss he took no responsibility and also neither did back yard and beyond took no responsibility. Both kept stating " We are not responsible for ANY damage that we caused during the delivery of materials or ANY damage we caused during the construction of the garage to your property or to your home", both companies told me to call my homeowners insurance. Ridiculous, that a company would do that, being the amount of money we are paying for this.
When the foundation was being dug/ laid, things were going smoothly, the weather was changing though. I had told John on Monday that the weather is going to be bad on Friday lets not pour the floor that day because of the snow, rain ,sleet forecast on coming, lets do any other day, but i was ignored and the floor was poured on Friday and covered with tarps right after the concrete pour. It snowed and rained the same day.

After a few weeks the final slab inspection was done and a good portion of the finished floor was jagged and had rough spots because of the tarps being placed. I bought up my concerns to David and the concrete person came back and laid a epoxy over the entire floor to smooth out when the building was finished. The problem is , I was going to make the garage floor a brown color when it was completed. They did a steel grey and also the floor is so slippery now when it gets wet, its like a slip and slide. If Back Yard and Beyond had listened to me on that Monday and not poured the concrete floor that Friday, this would not have been an issue.
Back Yard and Beyond Contracts another company to put up the garage. Those workers work ethic is great . Other than the boss pulling and parking on my front lawn everyday and leaving huge tire marks. Which he had the entire driveway and road to park on.

After the building was done,the final inspection was done on the garage, it failed inspection, the railing on the outside stairs leading to the loft (it was way too wide for a hand too grip).
So with this, the certificate of occupancy was held up. I called and emailed Back yard and beyond multiple times and did not receive a call for weeks. After , a few weeks, i got a call and was told " those hand rails usually pass, if you want us to come and remedy this you would have to pay additional fees in time and labor". So i explained this to the building department and they could not believe they would not fix there obvious mistake.
I really did not want to have to deal with the ignored phone calls, emails ect, just wanted to use the garage.
The upstairs loft plywood floor has some very spongy spots, very noticeable when you walk on it, its the wood that was used on the floor, some spots thin. The two first 4x4 holding the railing and stairs were placed in the wrong location, from the top two, so they used a filler piece which is very noticeable.
In the end, the garage looks good seems ok, the workers who are on site are great.
But, knowing what i know now, i would not contract Back Yard and Beyond again, simply on the fact, they did not finish the garage as contracted to pass inspection and also if they damage your property they will take no responsibility in fixing it, which is a big issue when a project like this is happening. Also the land was never grated away from the garage as it was suppose to be in the plans. I had to hire and pay additional people to do so.
Update 2019, everytime the garage floor gets wet from cars ect parking in, it becomes a skating rink , they should have known better not to use this type of epoxy on the floor or added alittle sand to.
I dont know, it makes me wonder If we made a mistake choosing this company for this. Paid too much to have these issues.

December 4, 2018
Unprompted review
Rated 5 out of 5 stars

Great job, honest company with integrity. Especially Allen Fisher.

We had a custom three story, 2 car garage with office and basement in law suite built on site. It was quite the project with plenty of your standard construction/permit set-backs. Everything turned out great in the end, and we are happy we worked with BackYard and beyond because I have never seen a company with such integrity to always be on the ball to make things are done right at their expense. Even after I paid them all their money and found something small later that one of their subcontractors did (got a little rubber wall spray on a piece of siding). They still came out to replace the piece. I worked with Allen (in sales) who even drove out to my house himself, and hour or more each way,to make sure jobs were done right (like ensuring my fence was dug up properly so as not to damage it). That’s kind of honest integrity to make sure the customer is happy, is hard to find and I would recommend them to everyone.

October 29, 2018
Unprompted review
Backyard And Beyond logo

Reply from Backyard And Beyond

Elizabeth
Thank you so much for your kind words! You were an absolute pleasure to work with. Even when we had setbacks and a some issues, you always were very fair and reasonable, and I can't tell you how much I appreciate that. I hope that you enjoy your garage for many years.
Thanks again, Allen

Rated 5 out of 5 stars

Cupola

Fast shipping; Well packaged; Arrived in perfect condition with no missing hardware. Salesperson was very informative and knew product well. A very pleasant experience.

May 8, 2018
Unprompted review
Rated 5 out of 5 stars

Why would you buy a shed anywhere else?

I couldn't be happier with our new 8'X12' shed. The customer service that we received was exceptional! I looked at several local dealers and was not impressed with their attitude or their price. Every step of the process was smooth and easy. The delivery was amazing. They took care not to damage my lawn and were in and out in about 20 minutes. This is the place to buy a shed!

May 7, 2018
Unprompted review
Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about the company and their product. I bought a 14x25 pavilion and love it! Precut quality lumber, very detailed directions with pictures, quality hardware and dealing from start to finish was a pleasure working with the company. I’m thinking of buying a second one for garage.

May 5, 2018
Unprompted review
Rated 5 out of 5 stars

I love our new shed!

I love our new shed! Great experience with the whole team, from the guys who prepped the site to the delivery man. I highly recommend Backyard and Beyond.

April 28, 2018
Unprompted review
Rated 5 out of 5 stars

The folks at Backyard and Beyond do not…

The folks at Backyard and Beyond do not disappoint. We built a large 3-car garage which included engineered plans and much more. They were involved throughout the process through to completion. A few punch list items needed to be addressed and they were right on top of it. I will likely use them again for a pergola and I highly recommend them to others.

April 28, 2018
Unprompted review

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